This new store is large, bright, clean, well-stocked with tons of parking directly steps from the…read morefront door. Handicapped parking also. The employees are always visible and accessible. Checkout is fast with two registers in front. Especially like the display case with baked doggie treats in various flavors and types. Our dog loves them! They're reasonable priced. Employees have been exceptionally consistent to help find and recommend items based on your needs and requests. Well-stocked selection of dog toys. Love that they have a self-service machine to make pet tags with many choices. There's also a section of clearance items fir additional cost savings. Sign up for the free membership program and earn points for free items each time you purchase items Very easy return policy as well.

Everything went good just the one guy had no clue what i needed and I had to Google the product.read more

Everything you can imagine and then some for almost any pet we can think of. It is a bit pricey…read morethough. Definitely able to get the items cheaper elsewhere online but that's to be expected with "convenience" prices va online

I recently brought my dog in to be groomed and I had a great experience with their new groomer! She…read morewas super helpful and knowledgable. She got my Yorkie groomed in and out in a reasonable amount of time and the out come was exactly what I wanted! She even offered to fix the hair cut for free if I got her home and found something I didn't like! Very happy with her and their services! I definitely recommend her and Petsense!

if I could give a 0 for experience I would. I normally don't lIke to leave a bad but I have been…read moreto petsmart on Fredrica st. twice in a month and was told they couldn't sell me fish. The employee with pinkish red hair refused to sell us a sucker fish & goldfish. So from now on I will either go to pet supply or meijer to buy my fish and supplies the employee was rude and keep telling us we didn't need a sucker fish

While visiting this PetSmart, we wanted to pet the kittens and possibly adopt, but wanted to get to…read moreknow them. We went to the nearest employee and asked if we could. She then explained that it would be a "waste of time" for her if we didn't adopt. She then went on and told us that it was unneeded stress on her and would take away from her work needs. We had viewed the cats online already, and simply wanted to know their personalities prior to adoption. It's so sad that this woman wouldn't let this happen. There were also multiple other employees around, so we weren't taking her away from anything crazy. We didn't catch her name, but she had heavy eye makeup, like a wing eyeliner, and pink-short hair.

i found this hidden of a gem fish store...mary is well known and knowledgeable about fish... i have…read morebought several fish and plants ..and they all are healthy and happy in my aquarium!! will continue to buy from her!

Vickie and Chris run a wonderful boarding and grooming for pets!! They even sell halloween costumes…read moreand they offer them for $5. Great deal! They sell high end dog food, candles and room fresheners. We love this place and so do our dogs!

The staff at this store are always friendly and helpful. I can usually find what I need and can…read moreget some kind of discount due to the frequency of digital coupons.

I purchased 35 lb of Hills Science dog food this afternoon. When I got home, I realized I did not…read moreget small bites. I returned to the store 15 minutes later. I wanted to exchange for the small bites, same flavor, same size bag. I had used a 40% off coupon that was mailed to me. They would not honor the price paid with the 40% off coupon. They were going to charge me $35.00 more, because the coupon could only be used once! I was not trying to use the coupon twice. I did not get to use it at all! This is not right! I think I should have gotten the correct bag of dog food for the price I originally paid! I got a refund! I will never use this store again! The girl at the register was playing with a live snake! This is very unprofessional! This girl should be fired!

I highly recommend this business for top quality nutrition for your pet. I like that it is locally…read moreowned too. All the staff are very helpful too.

I Loved this Store. They have so many great quality products. They carry a lot of small business…read morebrands with natural & high quality ingredients. They have it all from shampoos, collars, food & enrichment toys. Definitely a place to check out for your furry family members. Pups approved :)