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Shear Magnolias

5.0 (1 review)
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4 years ago

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Salon Vo - Awful experience! Went in for a pedicure. They used the pumice stone and scraped my inner ankle bone.

Salon Vo

4.1(29 reviews)
0.6 mi
$$

I want to start by acknowledging that the technician who did my nails was extremely talented --…read morethis was truly one of the best French tip applications I've had in a while. Unfortunately, the experience itself left me feeling very uncomfortable and disrespected. The session began with a technician who didn't speak English, and another more senior technician stepped in to translate. While I tried to describe the nail shape I wanted, there was a clear communication barrier, and the first technician left. From there, the senior technician's tone and demeanor became noticeably frustrated and impatient with me. I've always been a polite and easygoing customer, so being spoken to in such a belittling and condescending way was really disappointing. When I misunderstood a nail shape term, the way it was corrected felt unnecessarily harsh. I could also tell that I was being discussed in another language, which only added to how uneasy I felt. At one point, the technician even asked if I wanted to leave -- which shocked me because I had never said or implied that. That moment completely ruined the relaxing experience I had hoped for, and I ended up skipping my pedicure and leaving early. This is the first time I've ever left a salon without tipping -- not because of poor work, but because of how I was made to feel. Her talent is undeniable, but professionalism and respect matter just as much. I wanted to start a relationship of reoccurring spa services with your establishment but don't really feel welcomed and I believe my character was misjudged- as if to expect more hostility from me which goes against what I've always stood for- common decency and respect for everyone I encounter. I hope the salon can address this so that future clients can enjoy both great service and a kind, welcoming atmosphere.

My hair and eyebrow look great. Donna Manzares…read moreApril and Jennifer are the best. I've been going to April for my hair awhile now. She's friendly and always listens to me. I just me Jennifer for my eyebrows. She's so very nice too.

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Shear Magnolias - hair - Updated May 2026

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