Reception not willing to give any info so it looks not legitimate place so they have to educate the…read morereceptionist is rude. No website watchout

I visited the Golden Ying Spa recently and had a delightful professional, courteous, and…read morecomprehensive massage from Coco. I arrived stressed-out and Coco made sure by the end of the one-hour session that I was fit, relaxed, and happy. A nice clean establishment and having visited many spas and had many masseuses, I can certainly recommend Coco very highly.

I have been here twice for facials with Aphrodite. She takes time to talk to you about any concerns…read moreand she is very attentive to your skin care needs. Mostly she is intuitive and knows about your individual skin profile. I didn't mention that I was having some sinus problems around my eyes but I noticed during the facial she spent a lot of time in this area. I saw a huge difference in reduced puffiness the next morning.

I had my second visit at Hand and Stone and I'm sad to say it was not as good as my first. When I…read morearrived I was not asked to fill out the usual health info form. Which I was like ok I've been here before so no big deal. When I was asked by the therapist what they could do for me I immediately told her I was pregnant. Well the vibe completely changed. Her reaction was to look down at my stomach and say " they never told me that!" She continued to explain that I couldn't get the massage I booked for but "I'll figure it out" I couldn't help but feel as if my pregnancy was some kind of inconvenience that needed to be "figured out". I would have expected a more professional response like "that's great! Congratulations! Let me adjust the massage to be more comfortable for you" Maybe I'm too sensitive but this really ruined my experience. I addressed my shoulder issues but received no extra attention to my problem area. When I mentioned I worked on my feet she quickly exclaimed "I can't massage your feet". I wasn't asking that, I was just giving her some background info. I first saw Marjena but she has since moved to the Hand and Stone College St location. I will be seeing her there next time!

Almost 2 weeks after, and my shellac hasn't chipped. They do a great job with the shellac…read more My only complaint is that the decor a bit dated (some dents in walls) and smells a bit musty in here.

This is by far and away the best nail salon I have ever been to. Kelly does such a great job. My…read moreshellac manicure has lasted over a month! Everyone here is lovely and accommodating and so skilful.

I've been a loyal client of this nail salon for years, coming regularly with my daughter. We've…read morealways loved the service, especially from the wonderful staff like Linda, who is kind, professional, and skilled. However, I recently had a very disappointing experience with the owner, Kim. For the first time, she did my nails. Unfortunately, she was extremely rough during the appointment, to the point that the skin around my nails bled. One of the bio-gel nails even came off shortly after, but due to my busy schedule, I wasn't able to return right away. When I finally came back to explain the situation and kindly asked for a small discount or at least some understanding -- not because of the money, but because of the principle and out of loyalty -- I was met with an incredibly rude and dismissive attitude. Kim openly embarrassed me in front of other clients, insisting that she was unhappy I came back after two weeks, and completely dismissed my concerns. This experience was not only disappointing but also upsetting, especially given how long I've been a loyal customer. It's unfortunate because the rest of the staff is truly lovely, and I hope they are not treated the way I was today. Sadly, I will not be returning to this salon, and I'll be sharing my experience with friends, colleagues, and others in my community. Good customer service and basic respect should never be optional -- especially from the owner of a business.

I like the flexibility of appointments. The atmosphere is pleasant and offers lots of seats for…read moremanicures and pedicures. When staff are busy, I don't feel rushed. Also, you are not "nickel and dimed to death" on repairs etc. I walk the distance to go there...

New fave place. They're extremely clean --or it smells that way. Walked in and got a whiff of…read morebleach! I was able to make an online reservation on a Friday evening for 7pm for a pedicure and brow wax. Came out with a brow tint too -- it's $25 with the brow wax. I feel like I have serious brows now. It looks like makeup but it's also natural looking. I had dry toes with some overgrown big toenails. they did some serious exfoliation and grater stuff followed by wraps in booties. It's pretty intense and well worth it for $50. Overall I'm very happy with the results.

A gem in Kingston Road Village that are professional, immaculately clean, and all my mani's and…read morepedi's get done here.

The worst experience of my life! The owner Deb was overbooked, so after my perm, she asked me to…read morego across the street for a coffee WITH MY HAIR WET while she cut another client's hair. She told me to come back in 1/2 hour for my blow dry! I will never go back there again. Unbelievably rude.

I absolutely love this location! I've been about four or five times now and always go with the deep…read morecleansing facial and have been satisfied with the results every single time. Of course extractions aren't fun but the facial massage is AMAZING and oh so relaxing. I will say, after each session, they do recommend products for you to purchase but I never feel pressured to do so. You always have the option of getting a sample to see if you even like the product before purchasing a full sized bottle. I also love the staff and how you're always greeted with a smile. I'm excited to try other services in the near future.

I am obsessed with Pure & Simple! If I could give this spa more than five stars, I would…read more I first discovered P&S several years ago and have been a faithful customer ever since. Let me tell you why.. When I had my first P&S experience, I was dealing with really bad cystic acne. I've always had acne and hit a very rough patch (no pun intended) as an adult.. it was really bad for me. Most of my adult acne would be around my jaw and chin line, and would often leaving scarring and significant discoloration. I was living in Seattle and had started seeing a dermatologist who recommended a oral medication that would totally dry out my skin, along with bringing a host of other serious side effects. I didn't really feel good about taking such a heavy duty medication, but I was also at my wits end with my skin. That's when I found P&S. My very first P&S facial was a basic version plus an add on of the sea salt microdermabrasion. I was also introduced to the power of face oils. I cannot tell you how amazing my skin looked and felt after that first visit. Plus my facialist taught me so much.. like how drying out my skin actually intensified my acne by making my skin go into overdrive with oil production that ended up clogging my pores and hence contributing to cystic acne. Ugh!! P&S also introduced me to a number of amazing skin care products that have become part of my routine.. some of my favorites are the face oils for skin challenges with rosacea and acne, the black mud and propolis creams, the vitamin C and algae serums, a pumpkin exfoliating mask, and the rosehip oil. I LOVE all these!! And since that very first P&S visit all those years ago, I've been a faithful customer. Every time I'm home (I still live in Seattle and get home a few times a year to visit my folks), a visit to P&S is a must!! I typically go to the King Street spa - the ladies there have been awesome! But just a few months ago they opened a Mississauga location and I'm in heaven!! My folks live in Lorne Park (community in Mississauga) and this newest P&S location is literally 10-12 minutes away. No more fighting traffic to get downtown and then having to figure out parking and the traffic on the return trip - yaayyy!!! The ladies in the Mississauga location are wonderful!! Friendly, informative and very down to earth. Both of my two services since they opened have been amazing, and I've been really happy with my product purchases! Thank you P&S for offering this service to people who value a good customer service and experience, and hold a value for organic health care and wellness for our skin!! Please don't ever go away

Just wanted to send a shout out to Fariba, the Hair Stylist working at the beaches location. She's…read morethe reason I now have a permanent stylist I come back too! She made me feel at ease from my very first experience. She does a mean haircut and always picks the right colour for me. One time I found the colour to be too light and she booked me a new visit and fixed it all for free with beautiful results. She genuinely cares about the customers satisfaction and is extremely talented and knowledgeable. Love her energy!

I really like this salon. I started going because I…read morerecognised the Fiorio name and it's within walking distance from home. The staff is unfailingly polite,respectful and bonus!...lots of them are funny. Seems like a happy place to work. It's also an academy so you may be observed lol Colour is my main issue! I can relax now because I have Shiva. She is a dedicated colour specialist. I trust her and am never disappointed. She's talented, professional and has a great sense of humour. The process is highly efficient. The best I've experienced. No waiting after the timer goes off .Wash and blow dry . Done! Every couple of months I get a great haircut from Sandra. She listens and delivers an even better solution despite my vague description of my desired look. Last visit I had Simone fill in. He gets it right away and does a fab job. The support staff are super friendly. Especially N at reception. PS The price is really reasonable. Feeling beautiful. You should go. I

i went in to the salon this chinese lady does not speak good english and she did not even seem…read morehappy having a new customer...i told her i wanted victoria beckham hairstyle and she told me that she didnt kno who that was, so i decided to walk out!

I came here expecting to get my bob haircut trimmed, as I was attending a bridal shower the next…read moreday and wanted to look nice. I booked an appointed for 1pm, but the hairstylist was 15 minutes late. Finally when I took a seat she asked me what I wanted and I said just a trim of my bob. She kept repeating "bob" with a confused look on her face and asking me what I meant (I should have run then) I just said a trim and she started hacking away at my hair. When she finally finished my hair it looked terrible! One side was like a boy's bowl haircut and the other side was somewhat redeemable, but nothing what I had asked her to do. My hair was no longer a bob, it was a complete disaster! I cried all afternoon and when my boyfriend came home he was shocked at how bad of a job she did. I went to see my usual haircutting stylist a few days later and she was horrified at what a terrible job she did. She said I had no choice but to start afresh so I got my hair cut really short. Never, ever go to Ideal Hair Salon, unless you want a haircut that looks like hell.

Best place around! my husband and I have been going here for years. Vince does a great job! I use…read moreTiffany for a cut and Josie for colour. They both are amazing at what they do! I love the family vibe and cappuccinos

We are so very lucky that Salon Fortelli is literally on our doorstep. That being said, I would…read moretravel to continue receive their excellent services. I frequently make full use of their services, be they Spa (mani, pedi and facials) as well hair colour and cut. Prior to becoming a client I travelled to Yorkville and was initially reluctant to change. Then one day, the convenient location won me over and I've never looked back! All staff are friendly and professional and I've been equally happy with any stylist, colourist and aesthetician, though I do have my regulars. I always appreciate that prior to any hair appointment I am asked if there is anything special or different I wish. My husband is also a very happy customer. I highly recommend this establishment.