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Shayla Parker, LCPC

5.0 (1 review)

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16 years ago

Helpful 12
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Love this 9
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Fox Valley Institute - Dr. Laura Bokar

Fox Valley Institute

2.4(13 reviews)
1.3 mi

This is very personal but it must be said: I went for some…read moregrieving counseling as I lost my brother at an early age of (64) had some anger and needed to deal with... first and foremost the therapist they recommended is 70 yrs and her memory is not sharp. Forgot all about the first session, called her out during second session and immediately started to apologize and blamed it on her age. She did not even reviewed her notes from first session. Did a review and stated my concerns and the billing reviews, just to get a general response but to their credit they said they would waive the charges. Yet I was charged because the manager "forgot" to tell the billing department. So I was credited for tow session and a missed one that was never scheduled. Today they billed my credit card again... no call no explanation. They make you give them your CC and they just bill you. I'm not saying all therapist are bad what I am saying is watch what you give them. Why do they force you to pay up front and give a CC. Stay away is what I would recommend... many places that do better and treat you better. BTW my anger has subsided due to me going to Mass and reading the bible. Kind regards Me

I worked at Fox Valley as a telehealth counselor for a couple of years before establishing a…read morepractice in my rural community. The culture is one of warmth and caring. My experience with Fox Valley was so positive because the practice is full of talented counselors. Their devotion to their clients is inspiring. As a growing practice, I know they have made an effort to streamline the front-office experience to better serve their clients. Deciding to start counseling, can be a difficult one, but choosing Fox Valley Institute is an easy one.

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Grow Wellness Group

Grow Wellness Group

3.7(3 reviews)
3.1 mi

My experience with this practice became increasingly concerning over time. The therapist working…read morewith my child demonstrated a clear inability to navigate high-conflict co-parenting dynamics and missed key manipulative patterns that were directly impacting treatment. Despite repeated, polite requests for communication and collaboration, I received almost no meaningful updates for months. Only after escalating to the office manager did I receive any follow-up. The discharge documentation we were eventually provided was incomplete, inaccurately worded, and did not reflect the sessions. When I raised these concerns professionally and asked for clarification, the owners responded by deflecting, offering no acknowledgment, and abruptly escalating the situation by stating it would be handled through their attorney -- though no legal contact was provided. The lack of accountability, transparency, and professionalism from both the clinician and leadership is deeply disappointing. For parents navigating high-conflict or sensitive co-parenting situations, I would strongly caution against this provider. Balanced communication, discernment, and ethical handling are essential in those cases, and that was not our experience here. Our clinician was Linda Smith.

Billy's power and yin class both classes were both so much fun. He's a great instructor he…read moredefinitely loves teaching you can tell the amount of care he brings to each class. I have been doing classes with him for over a year and I've learned so much and I feel amazing after each one. Thanks Billy for all u do Grow u have a Gem if you haven't tried his class yet do it's worth a try he's great.

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Grow Wellness Group
Grow Wellness Group
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Shayla Parker, LCPC - c_and_mh - Updated May 2026

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