Everyone is so helpful and informative. They know what they are doing and answered all my…read morequestions. The guys that installed the tub were great. Glad I bought a hot tub from them. There customer service is GREAT! Highly suggest Eversole pool and spa.

From the owner: Eversole Pool and Spa specializes in sales and service of Hot Tubs, Above Ground Swimming Pools,…read moreand Billiard Tables

Very rude I came in for a small tubing replacement for my small pool I had for 4 years n they are…read morecharging $24 for pump tubes for a cheap pool.the older man got rude with n said they don't that generic stuff n basically told me to leave .not welcoming nor helpful

Need to find a place to buy pool supplies other than the Lima Pools n More. Just left there after a…read morehorrible experience. First staff member didn't run our sample correctly. Second one ran the sample but left us at the counter waiting to buy supplies and went to lunch- we even saw her walk out. We had no idea what to buy and then had to wait in line again. Talked to the manager. He said they were busy today. Wasn't apologetic.

I am writing to express my extreme dissatisfaction regarding my experience with LPI INC company…read more Not sure where to go from here? I purchased our hot tub in April 2024. There were a lot of cosmetic issues at 1st, which took 3 months plus to get all corrected due to wrong parts being sent. Next was the arm on the cover that had broken, and which parts that were sent to fix it. Issues I'm still having. The drain system still does not function when a hose is attached, despite multiple reports. Two different Jet valves were violently shot into the air when the hot tub was turned on. 1st jet, the company sent the incorrect replacement part three times. Despite me sending pictures and explaining the issue repeatedly, I was told the part was correct when it clearly was not. It took 3 months to fix with the help of the salesman, Scott, not by the company. He went above and beyond to help and found the part I needed. Months after that, the valve next to the 1st valve did the same thing. Once again, the parts sent were nothing like the part I needed. This is what was emailed to me on June 13, 2025. {Hello Debby, you got the new style per the style you have is not available any longer. Larry, Part Sales Manager} My hot tub is a little over a year old, and parts aren't available. I sent an email to their website on 7/17/25, explaining all my issues and concerns, and asking for a new hot tub due to all the mechanical issues I was having. I had received an email on 7/21/25 about my issues, basically explaining that my issues weren't warranted for a new hot tub. Their 18-month warranty did not cover parts and labor after 6 months, and I would need to pay a technician to come out to fix the valves. The last email I received stated this. {Good morning, Debby, It all depends which tech accepts the job. It will be anywhere between $200 and $350. Instead of you paying that amount, I will be glad to walk you through how to replace those if you would like to complete a video call with me at your earliest convenience. Thank you!! Whitney Hoyle Executive Assistant, Customer Service} I have made several attempts by email and phone calls to do a Zoom call, but I have yet to be contacted. I wish I could add pictures of the parts I need to the parts they have sent us. After all this, in July, my breaker keeps kicking off when the hot tub is running. The breaker box was brand new when the hot tub was installed and only feeds the hot tub. Had Liberty Wayne Electric, who installed it, come out and check the breaker. There is nothing wrong with the breaker. Inadequate Customer Support: CSRs dismissed my concerns, made me feel dismissed and unheard, and I received no follow-up call from a supervisor when I had asked them to. It took me writing to the company for any action to be taken. I wish the company would stand by their product and do the right thing when a customer has had many issues. I had every expectation that my hot tub would bring me comfort and joy, not stress and disappointment.

Purchased the Dr Wellness G7 (~$9k tub) around a year ago. Control Panel already went out. Warranty…read moreis terrible to work with and the turnaround is unacceptable (7-14 business days for part delivery). Likely longer since they've been unresponsive for a couple days now. Labor is already expired on the warranty. The parts are also proprietary so the only way to replace is to go through them. I would not purchase a hot tub from this company again if I could go back and redo my decision. Sales guy was nice at least.

This is a senior center and fitness/wellness center for ages 50+. I bought my parents a membership…read morehere a number of years ago. It's a great place! Clean and well-maintained. There is the fitness/wellness aspect (i.e., a gym). Pool, hot tub, locker rooms. Plus a cardio and weight machine room, and a stretching room with stretching tables, hand weights, foam rollers, etc. Additional room has indoor pickleball and basketball as well as group classes. Has a full schedule of group fitness classes both on the ground and in the pool. The trainers are good and walk around available to help people -- it doesn't cost extra! In fact, they'll even stop by if they see you doing something that isn't quite right to see if they can help. In addition to the fitness center / gym, they also sponsor trips to see shows as well as vacation trips. There are spaces to play games and puzzles, watch TV, etc. It's a good place to spend time and make friends, in addition to getting/keeping fit. Staff seems friendly and helpful. They partner with Silver Sneakers, which can greatly reduce the price. It's open mornings and afternoons. It's not open at night, so this isn't a place to go after work.

This company was recommended to me so I called and made an appointment to fix my pool for Monday…read moreJune 28th. Waited all day and they did not show up or call to reschedule. Called them the following day and was told they would look into the situation and call me back. Never got a call back. If this is how they run their business, they will not do well. They may have been able to fix my issues but I will never know.

Love Kah nursery. We get all of our lawn and garden needs for home there as well as they did a…read moregreat job at my work! Honest people with good quality products at reasonable prices. Hard to find these days but they continue to excel!

We had a vision for a waterfall that would replace the retaining wall adjacent to our walkout…read morebasement, and called in Nick from Kah Nursery. He listened to our thoughts and developed a set of blueprints that did a wonderful job of showing us exactly what it would look like. The final product exceeded our expectations...5 tiered drops with lighting behind each fall which looks fantastic at night. We were so impressed with their work that we added an adjacent flagstoned patio with a firepit. As we live on a lake, we get compliments on a weekly basis from boaters as they drive by. We would not hesitate to contract with them again!