I've always had great service at Shawano Auto Sales. I stopped in today for a number of services for our Dodge Ram truck. Everything was ready, the service was done promptly and efficiently. All the staff were cheerful and courteous. I was offered a rental, but took the opportunity to catch up on my reading. Their website had a statement regarding their Covid preparedness, & signage for proper distancing was in place. I'll definitely be back. read more

Saw a truck on their website and called to buy it. They quoted me a price higher than what was advertised because of "personal upgrades" made to the truck. I was still willing to pay the high price! When all was said and done they wanted me to wait a full month (or more) so he could continue to use the truck; saying it was his personal truck and was using with his family. He said the millage would go from 200+ miles to over 1000 or 1500+.... but he might be able to give me a better deal at that time. If you do not want to sell a vehicle, THEN YOU SHOULD NOT ADVERTISE!!! No - I would not buy anything from a company that advertise a price, will not honor it and then still will not sell at the higher price! This is called bait and switch! If they are willing to do this, what else are they willing to do! Frustrated buyer read more

The 'President' of this place is extremely rude, prejudice, and has no compassion for families that bring their children with, while waiting for their vehicle to be worked on. I can't afford to hire a babysitter to watch my kids while having extremely expensive work done to my vehicle, I was even charged by them to wait for my vehicle to cool down! Jeff Roloff gustured his whole hand in a circular motion towards my CHILDREN and said 'if you have future work done here don't bring this with you!' IF YOU DON'T WANT FAMILIES TO BRING THEIR KIDS, DON'T HAVE A TOY AREA. PERIOD. He could have offered to loan me a vehicle so I could have taken them to the park. He said the workers, 'couldn't concentrate while working in their offices or in their workshop'. If you're good at what you do, and are a professional, then you should do even better IF there are distractions. To which my kids were better here than most times we were out other places of business. I will NEVER come back to this extremely UNPROFESSIONAL place ever again! You're welcome for losing my business and I will never recommend this place to anyone! Thank you for showing me your true colors, of greed and callousness. Needs better personable skills! I would give no stars if I could. COMPLETELY DISRESPECTED MY FAMILY. SHAME ON ALL OF THEM, THEY SHOULD BE ASHAMED! read more