They are dishonest. They charged $540+ labor to replace a thermostat (that did not solve the…read moreproblem). ((That calculates out to over $1,000 pr hour)) When we asked the Service manager what work was done for that amount he could not answer just said he questioned the guys and they all confirmed that they worked on the problem...Ahh what would you expect them to say? DUH. This is not the first time...Shady Place - Stay AWAY!!!

We bought a used Impala a little more than 2 months ago and put on only 1267 miles on it…read more We were surprised to learn that the steering rack and power steering line have leaks, estimated total $1,400. We realized that it had to have a tune up, etc. However I'm sorry to say that we were disappointed as can be. Shop elsewhere.

I've always had great service at Shawano Auto Sales. I stopped in today for a number of services…read morefor our Dodge Ram truck. Everything was ready, the service was done promptly and efficiently. All the staff were cheerful and courteous. I was offered a rental, but took the opportunity to catch up on my reading. Their website had a statement regarding their Covid preparedness, & signage for proper distancing was in place. I'll definitely be back.

Saw a truck on their website and called to buy it. They quoted me a price higher than what was…read moreadvertised because of "personal upgrades" made to the truck. I was still willing to pay the high price! When all was said and done they wanted me to wait a full month (or more) so he could continue to use the truck; saying it was his personal truck and was using with his family. He said the millage would go from 200+ miles to over 1000 or 1500+.... but he might be able to give me a better deal at that time. If you do not want to sell a vehicle, THEN YOU SHOULD NOT ADVERTISE!!! No - I would not buy anything from a company that advertise a price, will not honor it and then still will not sell at the higher price! This is called bait and switch! If they are willing to do this, what else are they willing to do! Frustrated buyer

We went to look at 2025 UTV . Called first to make sure they had it , they did , asked about a…read moretrade were told they give blue book value . so we loaded up our machine and drove almost 2 hours . Went in and said we would like to look at machine- 2025 model guy told us it isn't put together , so we look at a similar machine , then ask about trade in value of ours . Quotes blue book between 9100-10380. He goes and asks another guy and comes back $2000 under blue book . Not to mention the guy was so rude and arrogant and acted like we were bothering him . We left - no reason to spend $$ in a place like that

I needed a radiator support for my '16 Grand Caravan. I had one lined up from a different vendor…read moreand it was unfortunately broken before I could pick it up. I found out that Hwy 29 had one so I called to reserve it. They called me the next day stating that it was ready to pick up. They loaded it for me and when I unloaded it at the body shop, I was pleasantly surprised that they included the lower supports that hold the radiator support in place. If I need to, I will definitely do business with them. They are super friendly and go above and beyond for the customer.

Bought my car from them. Great customer service. LOVE my car. Honest and fair. Anyone I ask…read moreabout them always has good experiences with them. I am very happy with them and will continue to go there if and when I get a different vehicle. Great family business!