The general manager reached out to me which showed great customer service. I asked for a donation…read moreto the church because it was Church people who rep packed the truck He graciously purchased food for the food pantry.

We made a deposit for a local move. Our move has changed and we had to cancel the reservation with…read moreno future date. It was canceled 5 days before scheduled time. The deposit was not refundable. This is not good for potential customers. I will not use this company for any move. And do not recommend at all to anyone. Being a veteran- I do not recommend this company to veterans out there. You will not get your deposit back if you have to cancel.

Seemed like a good deal when we began leasing our 10x10 unit 2 years ago. Rent steadily increased…read more2 times annually which brings us to the current rate of $165 per month. Guess they are hoping you won't go to the trouble of relocating. They guessed wrong.

We were seeking RV storage located near our neighborhood and we found Mike and superior storage in…read morecenterton. This is a nice, clean, well-maintained and very conveniently located storage facility. Mike was incredibly friendly and responsive and had great follow up. He took the time to show us the options for storage and the prices were reasonable. We are happy new customers. Thanks Mike!

Advertise low rates then sky rocket them after the first couple months and continue to raise them…read moreconstantly. I will forever never use another superior storage branded company again. So glad I was able to find another company to suit our needs!

We absolutely love this storage facility. I originally had a 10x30 and now have 2 of the bigger RV…read morestorage units. I feel my stuff is safe and never worry about anything happening to my trailer or boat we leave in the units. Debbie is amazing! She always helps when we need anything. Adding another unit is a breeze. She even makes it easy when moving out of a unit. I'd definitely recommend this place over a lot of other places.

Very helpful. I use their U-Haul services. Jewel and Rick in particular are always extremely…read morehelpful. Discuss what you are seeking to accomplish. if you need extra miles / days on equipment they may contribute a little extra at no extra charge. They are very helpful and are great guides if you are uncertain about anything related to U-Haul needs.

Jewell and Rick are the best to work with. Customer service plus! I recommend this place for all…read moreyour Uhaul needs.

I had a storage unit and upon leaving i noticed that there was some items missing from my unit . i…read morehad purchased the theft insurance from them but they would not cover it because there was not a broken lock at the unit. So no evidence of a break in. that doesn't change the fact that my air conditioner, chainsaw and air compressor were gone . The police report didn't help and their cameras were not working at the time . I had already left a one star review but it seems to have disappeared like my items

I have been a Superior Storage of Rogers renter for over a year. Initially my unit was a 10x15 for…read more$109. Within a few months, 2 rate increases happened taking the 10x15 unit to a monthly fee of $168. After showing Patty the current Web Price of $109, her suggestion was to move to another unit to get the lower price! After much consideration, a friend and I decided to get a larger unit and split the cost to save money. We were told that units further down the row, meaning not the ones closest to main entry road, were the best price. We were able to rent a 12x35 unit for $209 on the very back row with field at the back. We were surprised to find that the electrical outlet and outside lights did not work. A few weeks ago we discovered mice (no food in our unit). We inquired about the lights, electrical and mice, and were told that renters abused the electric, so it was turned off, and they would look at the lights. There are evidently some mouse traps, but we have not seen any on our row or in the field. Still no lights or electric in our row and more mice in our unit. In addition, November 1 brought a rate increase, just 4 months after our lease. Our monthly fee has jumped to $258 monthly. And the current Web price is $209! The best rating I can give is 1 star due to poor customer service , 3 rate increases and a unit move just to get the same unit price as a new customer.

just now Wouldn't recommend this place. Made arrangements to…read morestore my camper. Went over all the details with the girl on the phone. She knew we were going to be storing a camper and she still ended up giving us a garage. There's no way our camper would fit in the garage. I asked for a refund for the overpayment since the garage costs more per month than an open area spot and the manager said no. I know it's only $20 but it's the principle. It was your mistake and you're still are charging the customer for something that they couldn't even use.