Avoid like the plague. I recognise there is a severe accommodation shortage around Dublin, but my experience dealing with this company would make me consider sleeping in the park before dealing with them again.
I rented one of their rooms on Botanic Road for two students I knew who were arriving from Brazil during July 2016. We had been told by this Aanand guy that the place would have to be cleaned before we left or else the cost of same might be taken out of our deposit. Fair enough.
Except when we arrived, the place was dirty and we had to clean it ourselves. The girls we were renting for arriving separately - one arrived on Wednesday, the other on Friday. The key for the first girl was left as promised. But when the second girl arrived on Friday, there was no sign of the second key. The first girl was in Belfast for the weekend, so the unfortunate second girl had to spend the night in a hostel and pay for it herself.
Not a word of apology from Mr Aanand about this. The girls moved out and it was time to get my deposit back. Emailed our hero and was told that I'd have to wait a week because his boss, 'Mike', was on holiday. I told him this wasn't acceptable. As with queries about why he didn't bother to drop down the key, I got no answer.
So, I rang him. Now, I admit I lost my temper and told him exactly what I thought of his competence levels. I couldn't force them to give back the deposit and one week on, I'm still waiting for it. He tried to claim the place was dirty (it wasn't, we'd vacuumed it before we left).
By the way, the radiator had also leaked on the last night and only the girls had their stuff up off the floor, it would have all been soaked. Things like that, you can't legislate for. Gross incompetence and sullen silence when pulled up on it, you can. Go elsewhere, even if it means the park. read more