This happened two Sundays ago, when I came to cheer a friend of a friend, in a Kick Boxing competition at the UFC Gym, located inside the mall.
Win, or lose, my mates and I, decided to dine at a Shakey's restaurant, at their branch in Robinson's Galleria, Ortigas.
I recall, we were more than ten guys, and we were there for the delicious Pizza of Shakey's.
By the time the server was about to place the white ceramic plates in front of each seated customer on our table, a cockroach suddenly appeared, and hurriedly crawled on one of the white ceramic plates, and flew/ jumped to the garlic bread basket, and ran on the surface of the table, in front of us.
To get things more interesting, the server, just brushed off the cockroach, that landed on the floor, and vanished, without a trace.
The Manager heard about our complain, and only apologized for the incident, and she (the manager) did nothing else, to calm us down.
Since it was a health/ sanitary issue, we were expecting to our bill to be waived. Just like in the U.S.A.
The way I see it, food customers here in the Philippines are not treated well, compared in the U.S.
In the U.S., we usually report complains online, or for help with Restaurant food problems, we immediately call the Health Department in our city.
The sad fact is, probably, the owners already know about this, and are not doing anything about it.
In short, Shakey's restaurant, in the Philippines, is a terrible and disgusting Pizza restaurant. read more