We called with a boiler emergency on a weekend, when the temperature was going to drop very low. He…read morewas at our house in 20 minutes, he was very pleasant. He replaced a part and had our heat running in less than an hour. Thank you!!

I called and made an appointment for this past thursday. 4/13/2023. At 2:00 pm. They never showed…read moreup or called to say they were going to be late. I called several times and got no answer or call back from them.

Taz Electric was so incredibly kind and gracious to schedule me in today. I shut off my breakers…read morefor heat after smelling melted plastic at the thermostat and saw the electrical melted through the wire casing. I didn't want to turn anything back on unless it was safe. I called around various places but many were booked or couldn't guarantee service with a minimum $195 troubleshooting fee. They called me back right away. Despite having everyone scheduled out, hearing I had lost my heat with the safety concerns over melted electrical, they agreed to come out today to help me. Aaron was very courteous, responsive, and professional. He came prepared with a spare thermostat, even though I had already purchased one. His work was professional and he made sure things were installed level. The price for the same day service was very reasonable. $99 service entrance fee + repair time. Would highly recommend this company! They look out for their community and were very kind to fit me in under the circumstances on dhort notice. Very grateful to them today! Definitely have peace of mind and restored heat.

We used then 6 years ago because our pressure tank stopped working. They were out the same day…read more Fast forward, yesterday out well shorted out and they were back first thing this morning with a replacement. Owner was ever professional over the phone running diagnostics with me and helping identifying the issue and the service technician was very helpful. Definitely using them in the future.

The technician who showed up and made the repairs was amazing, and that's all that matters! He had…read moremy water running within 30 minutes! "WELL" worth the money and will use them on my other properties. I don't live in TN, I live in Maine, it wouldn't change my location.

After being stood up by two other plumbing companies in the area I finally had a good experience…read morewith Nichols. I called and they set me up an appointment that wasn't too far out. A few days before the appointment they called to confirm. The day of the appointment they had a cancellation and I received a phone call and they came earlier than the scheduled appointment which was great. They installed us a new hot water baseboard heater. Excellent communication and they did great work. My go to plumber from here on out.

I have used Nichols Plumbing over the years several times and all encounters were very positive. In…read moremy latest encounter, I had tackled replacing a faulty garbage disposal myself. All went well until I had to connect the discharge tube to the waste pipe. It was an inch off. I called Nichols and they made an appointment for me THE NEXT MORNING. When they came, the work was done very quickly and the amount they charged me was embarrassingly low.

Oh my gosh, where to begin. I called the evening I realized I had lost water in my son's home. I…read moregot a return call first thing the next morning and came over and got us running again. So nice

So, I've had to use Osborne's for three things this year. In each instance, they have shown up when…read morethey said they would, investigated the problem and advised me what I could do. They then did the job ( again, when they said they would show up! ) and charged me what they said the job would cost. This is five star service, no doubt.

One of the worst excuses for a plumbing contractor I have had the displeasure of dealing with…read more You call, make an appointment, and they never call or show up. I called, talked to the receptionist, set up a schedule for a home visit install of a toilet. Never showed up, never called. A terrible business. Don't bother calling them.

Spoke with Tim Jr and had my pressurized water well tank replaced the same day, even replaced my…read morewater filter! Great service. Use Ironclad tank I'm not familiar with but am hoping it lasts as long as old myer tank did.

I called Troy and asked him to give me a quote for a gas kitchen stove installation. He came at the…read moretime he had specified, looked at the job and said he'd get back to me with a quote. After several days, I called his office and asked his secretary if he had written up a quote. She said she had no idea, but would have him call me. That call never came. Needless to say, I will not be calling them again.

Troy went above and beyond to make sure I had heat before winter. Doing a natural gas conversion is…read morea process and having an antiquated furnace that barely worked they put a new furnace in quickly and efficiently. I had a delay in getting the gas meter installed so Troy came out himself with a couple of space heaters to keep my old house comfortable. Extremely impressed with his customer service and was reasonable with pricing.

If not for a poor install and arrogance of the installer we would never have met Craig. This man…read morewent out of his way to make sure the heatpump worked as designed. Vacuum lines were replaced and coil replaced. He followed the warantee and brought the parts needed. It was very cold and the outdoor unit was rebuilt in his truck, reinstalled and we are warm. I recommend this man to anyone needing this service. Thank you