This was the first time I'd ever gone to a Shake Shack, and I went with my girlfriend. This wonderful employee, Ericka, greeted us and attended us very well. She guided us through the menu, recommended DELICIOUS shakes, and checked in on us when we were eating. The shakes she recommended were AMAZING. The Chocolate Custard and the True Love. Highly recommend. The Smoke Shack Burger is delicious as well. Yum! read more

Down here in Miami for the first time and had to check out the shake shack. Service was very friendly and helpful. The restaurant and bathrooms are very clean. There is a parking structure and some parking across the street. We have inside and outside seating and pretty quick service. Food came out fresh and hot and delicious. Had to walk away with a yummy cake to go. It was perfect. read more

See all

We had the pleasure of being assisted by Christopher Romero and he truly made our experience at Shake Shack tonight. The food tasted super clean and fresh. The service was excellent as they attended to us much more than your casual burger joint. Eating at Shake Shack always feels a little extra elevated on Lincoln Road and this visit was no exception. Our cookies and cream shake was delicious and the new Big Shack burger is delicious too. 10/10 recommend this location. Also pro tip: check out the app because they have great offers! read more

See all

We stopped by today and ordered take-out. We got the Single Shake Burger with cheese. It was so delicious, as were the Cheese Fries! Service was friendly and quick. We used their online order process to speed up the transaction. This location has been consistently excellent and popular for years. The ambiance is casual! Parking is beside their building to the right. It costs $3 to park there. I highly recommend this Shake Shack location. read more

See all

I've been patronizing the Shake Shack Restaurant in South Beach since it opened way back June 2010. It is the first Shake Shack location outside of New York City where it originated. They are known for their fresh, high quality ingredients and their gourmet takes on fastfood classics like burgers, hotdogs, fries and frozen custard. Delicious food, self service, and reasonably priced. Avocado Bacon Burger, Smoke Shack, Cheese Fries and the Chocolate Salted Caramel Shake were all good! Large indoor dining area and outside patio as well. Street parking and a few steps from the shops and the cinema. Check it out! read more

Shake Shack at South Beach location . Order double burgers with cheese Always on point. Quick and fast location read more

See all

Ordered pickup from postmates here because they had a buy one get one for the black truffle burger. It was a delicious burger that tasted very good. The place is reasonably nice and has a good bathroom. Overall a solid shake shack. The service was good with the burger coming fast and we had no issues there. read more

Shake Shack South Beach Miami - Black truffle burger - Burgers Near Me - Miami, Florida

The food was fast considering it was a very busy area. It was fresh, hot & our order was just as we ordered it! We chose to eat outside & the area was nice & family oriented. read more

We usually don't eat fast food but the hubby wanted so we order a delivery. Food was good for fast food, we order a grill cheese sandwich, chicken breast sandwich , a cheeseburger, fries and a vanilla shake. Service was ok , have in mind it was a delivery, ambience is cool when we you eat there is always packed. read more

See all

Food came out fresh and had great flavor. Service was excellent great staff and definitely worth the uber ride friendly staff made sure we didn't need anything even with the place busy they still came by to see if we needed anything. Tariq Definitely shined with a positive attitude and kept the place spotless read more

Shake Shack South Beach Miami - Burgers Near Me - Miami, Florida

Everything was amazing the food was cooked to order the service was great they were friendly and it was clean and organized I loved it. read more

Shake Shack South Beach Miami - The burger was delicious I had the smacked bacon with spicy red pepper and the special shack sauce with the house made strawberry lemonade - Burgers Near Me - Miami, Florida

Stopped by after a convention and it's actually the best shake shack my wife and I have been to recently. Staff was friendly and helpful, place was crowded but atmosphere didn't feel ridiculous because it had a will laid out floor plan. Food was great, we had the Bourbon Bacon Jam burgers and spicy cheese fries , they did a great job on the burgers, which isn't the case at most shake shacks I've been recently. read more

See all

Placed $100 order for family through shake shack. They used uber delivery. Uber delivery had wrong order which precipitated going back and forth between uber and Shake Shack customer service by phone. The order was credited back however left our family scrambling at 8 pm for food...with a 2 year old. Unlikely to order again with this outcome. Beware. read more

Always a great meal. Ordered the chicken sandwich was almost really good. My complaint is that I added cheese and they just slapped it on straight out the Kraft cheese pack. It was out together sloppy too but it turned out pretty good. read more

Shake Shack South Beach Miami - Chicken sandwich - Burgers Near Me - Miami, Florida

This Shack in the middle of South Beach is much like any other location. What I liked about this location is that I ordered a lot of food and made a lot of modifications - and everything came out as I ordered it. That doesn't always happen. The other thing I liked about my visit is that the staff was friendly behind the counter and the food was delivered by what seemed to be the manager. He was friendly and chatty as he delivered the food with care. He also had a great NYC accent, too. read more

Food was basic af & over priced. The area was ok I guess, could do moderate people watching.

This is one of my favorite burger places to go to. Now they have self-service via iPad kiosks to make the transaction faster. They have vegetarian options including vegan shakes. Love the shrimp burger and fries. I've been here a bunch of times, so time to leave a review :) Friendly staff and the team keeps it clean. read more

When I came in the place was pretty empty. They still made me order from the self check out, Which is fine, but then I get a text "your order is ready, we will bring it right out to you" so I sat there waiting. It was slow. Maybe 2 tables.. after 10 mins waiting, I went up to check what's going on.. and my order is sitting there .. freezing cold .. and they hand it to me and say nothing.. I was too hungry and tired to make a fuss, but the management needs to be aware of how this place is being run. Some of the worse service, and employees not caring in slightest I've ever seen. read more

Decided to give Shake Shack, Miami, a try just to have variety of food during our trip. Definitely did not disappoint! I like how they have a kiosk to order yourself. Our food was delivered to the table and the employee was kind and courteous. Inside and outside seating, that's a plus. Shake Shack never disappoints! read more

Shake Shack South Beach Miami - Avocado Bacon Chicken, Cheese Fries, ShackBurger - Burgers Near Me - Miami, Florida

Can we get together and stop going to this Shake Shack. The service was horrible, they did not want to help at all! Every time I would ask the employee for something they look at with a really bad face! Not sure why they are so unhappy. I tried getting a refill and the lady there just ignored me while I waited there for about 10 minutes. She did not want to help! Shame on Shake Shack for having such terrible service in the Lincoln road location I went on Saturday 7/23/23 at 5:00 PM read more

Shake Shack South Beach Miami - Shackburger - Burgers Near Me - Miami, Florida

Shake Shack is not a place to get too picky with the menu, BUT: there must be a minimum set of decorum, even for a place like this. 1. Tables so sticky the check got stuck to it. 2. A short list of sides: no relish for their hotdogs (what?) and onions sliced into rings--not diced (impossible to eat when sticking out of two hotdog buns)... plus the strangest tasting pile of ice I've ever come across. Not again, thank you; though I will give it two stars for an acceptable malt. read more

I'm a fan of SS and love ours and the most of the ones I've tried in CA. This one has the same quality food and friendly staff, but I guess FL is missing the avocado bacon shack and there is no mayo available? Sticky point...this location needs to work on clean bathrooms, honestly, they needed attention bad. On another note, why is the ordering line out the door and no self order screens available? I'm not sure if they are only standard on the west coast, but it's easy in, easy out, lines move faster and the person behind the counter only takes orders if needed. Definitely room for improvement. Tip: do not park in the garage of the building, $20 is a rip off to eat here, there's a public lot behind the building for $2/h. read more

Double cheese burger, fried and black and white shake all spot on. Cleanliness of tables and floor not spot on. But I guess you can't expect much on a late Saturday afternoon. The tables are not cleaned between every diner so if the last person left crumbs and such, you own them. read more

Great simple burgers. Price to food ratio is great. Fast service. It can get quite loud. Bathrooms are dirty.

Food and service is great. Gabriel delivered our food promptly and efficiently. He was very kind.

Tasty burger and cheese and bacon fries. My MIA beer was super cold which made it superb. Not sure why but when we ordered the beer - the Brooklyn brewing collab- the cashier didn't tell us that they were out. We didn't know till the waitress brought us our food and told us they were out and gave us our options. I've eaten at this on in Miami Beach and in Chicago both satisfied the burger craving. read more

We ate here recently and this has definitely got to be one of my favorite fast food spots. Definitely more fresh, tasty, and healthier than McDonalds, Burger King, & Wendys. Didn't feel bad after eating here - worth the cheat meal. Although some of the single patty burgers are around 500-600 calories - so it's not even that unhealthy! Will definitely be back. read more

Shake Shack South Beach Miami - Shack-made Lemonade - Burgers Near Me - Miami, Florida

See all

I still sitting here after my food was brought out cold. I gave it back and still waiting. Lazy and incompetent. They can't give you hot food because they're sitting on their asses talking and not doing their jobs. Fire all these idiots! read more

I needed a huge catering order that was very tough to fill in the time alotted. Chris and Anna, the managers, went above and beyond to make sure I was taken care of. Extremely professional & superstar performances. I'll definitely be coming back, GREAT JOB GUYS!! read more

Who makes you have a shake with a paper straw. The worst idea ever. Great shake do not have it with a paper straw

We came to grab some burgers on a Saturday night, because I know they have one of the best burgers in the city, it was just after the rain, so all the tables inside were busy and we decided to take it to go, the line to order it moved pretty fast, and the wait for the burgers were also not long, the quality of the burgers is really good and the fries with cheese were good too! Will come back for sure to get more burgers!! read more

Shake Shack South Beach Miami - Double patty cheeseburger - Burgers Near Me - Miami, Florida

It's always a good idea !!! Shake n shack 'shroom Burger and crinkle cheese fries are my favourite ... OMG! What a duo!!!! Every time I'm next to Lincoln road I stop by for a good strawberry milkshake and my fav. duo!! Can't go wrong. It's always clean, good quality products and excelente service. read more

Horrible customer service the lady at the register rolled her eyes when I asked for my burger to be made vegan. They then gave me a veggie burger with mayonnaise on it. Very unfriendly encounter. read more

I absolutely love the cheeseburgers here and the vanilla shakes. The cheeseburger is so flavorful and the cheese is really high quality. I think we can all taste the difference between high quality cheese and low quality and this one definitely is in the high-quality category. The shakes taste like they are made with premium ingredients. I have only ordered the vanilla one and each time it is so creamy and just the right amount of sweetness. It is not nauseatingly sweet like some shakes I have had. Now the only disappointment I have had hair as the fries. Every time. I am so not a fan of the fries I cannot tell you. To me, they are severely lacking flavor. I really don't get it because to me, everything else is amazing. Well, I guess I haven't had that much of the menu.... I order the same cheeseburger and vanilla shake and fries each time. I always tell myself not to order the fries because I don't like them but it is such a tradition to have fries with a cheeseburger that I just cannot stop myself. But unfortunately, every time I am disappointed with the fries. A lot of people I know love the fries so maybe it is just me. This Shake Shack is always very clean and the staff works hard to keep the tables clean for the next guest. read more

Shake Shack South Beach Miami - Fries and vanilla custard - Burgers Near Me - Miami, Florida

Since my last review eight years ago, Shake Shack and I have gotten pretty serious. It's arguably my favorite place for a fast casual burger. This location has expanded over the years and now has a lot more room inside, as well as seating outside. Things can get pretty crazy when it's peak tourist season but I've never had issues finding a place to sit. My favorite burger is undoubtedly the SmokeShack which is a single cheeseburger with bacon, chopped cherry peppers, and Shack sauce. It's the cherry peppers that really make the thing. I've also grown to like their fries. When made right, they're crispy on the outside and soft on the inside. All of the ice cream creations are legit (milkshakes, concretes, etc) but I also appreciate a solid iced tea to wash it all down. They keep the menu interesting and currently have new chick'n bites on the menu, as well as a special Game of Thrones burger and milkshake. They no longer have the key lime pie concrete, but instead, rotate the pie that goes into the concrete (the last time I was there it was a salted honey pie). If you don't like burgers, they have a chicken sandwich, as well as hot dogs and grilled cheese. When ordering in line, food is typically ready within ten minutes. The service isn't over the top, but they are able to handle the crowds and for that, I'm thankful! read more

Shake Shack South Beach Miami - SmokeShack - Burgers Near Me - Miami, Florida

I don't really eat "fast food" just because 1. I don't eat meat so never many options and 2. Sometimes fast food places can be a little unclean. However I was pleasantly surprised when I stopped here to eat in a rush. I ordered the mushroom burger and it was delicious! Also the fries hit the spot. The staff was really nice and the place was pretty clean asides from bathrooms. I would come here again, especially as good eats at decent prices are fading away on Lincoln road. Glad I stopped in! read more

My first shake shack experience was about 7 years ago during a summer pop up in my old home town before Miami, Saratoga Springs NY summer horse race track, that's become a seasonal fixture at the track. I had never heard of it before, but looked into it and found out it was born in NYC. Now living in South Beach, I can walk to the location on Lincoln Road from my condo. This joint is known for its fresh burgers and stellar shakes. This is a great stop for a relatively cheap lunch on the go. Reminds me of an In-an-Out burger type of place, but not really?! It's nicer than a cheaper burger joint, I guess is what I'm saying.. No secret menu that I know about yet? But I'm sure that will eventually happen ;) The menu is relatively limited, and in the past month has added hormone free- range chicken nuggets to the menu. They are tasty, but my buddy and I noticed they are small and the breading falls off pretty easily when trying to dip them, which really annoys me! Lol There is a Shack Burger, a cheeseburger basically. A Smoke Shack, cheeseburger with bacon and shacksauce and spicy pepper relish. (My personal favorite) They offer a chicken sandwich and Vienna Beef hot dogs too. I always grab a Chicago dog too. Fries are crinkle cut and great. Try them with cheese, cheese and bacon, or with shack sauce. Quality burgers and fries and shakes for a quick lunch, not for the calorie Conscious! To me, this is some of the best hangover food you can stuff down your gullet after a night out in South Beach! ;) read more

See all

My first 2022 Shake Shack Burger" Let me start to say I love Shake Shack !" The Manager was very helpful , But when I got my online order ?" I wasn't to happy . I am posting pictures!" I remember how it used to be !" I also tried Black Truffle Burger . By the way when I asked for a tray they told me to pick it up in the front entrance ?" read more

Shake Shack South Beach Miami - Shack Burger Before Covid !" - Burgers Near Me - Miami, Florida

See all

My Savior in a bland land of Burgers! Yes the always Competent and usually friendly Shack of Shakes and Burgers With Krispy Edges peeping out Beyond the Bun and fresh Lettuce tomato onions and Cheese Melting due to the Heat of That Grilled Magical Meat Stack, What more could a true burger Aficionado ask For? Well there is one small thing. Minor yet Major when it comes To final touches. The drinks are always made Before The Burgers so if you order one Of their incredible shakes it will Inevitably be half melted by The time the rest of your order Arrives. So I can't order a shake and I have to ask that my drink Which was the lychee hibiscus Lemonade be made again as I watched it sit melting for 25 minutes. A true disservice To otherwise stellar combo. The Fries are always hot and Particularly good. Season to Taste and you will never be Disappointed. Shake Shack dunks like Shaq. (In His Prime, ) read more

See all

Smash style burger patties with a nice crunch to them. Affordable delicious burgers for the area. Recommend getting the double patty.