Charged 13k to remove a half a tree that had fallen on my garage. They were recommended by my…read moreinsurance company so I didn't think to check how much it would cost but they gouged it so much that they took my whole policy payout and my garage cannot be fixed. Spoke with Tim at the office and he cannot even send me an invoice until the end of day. Run do not use these people. Also to note: They came the day after they said they would be there, they did not call I had to reach out. I gave a pass on this as there was a major storm, but not very professional to not call. I had to call the office 6 times before they answered this morning. Charged for clean up, however there are still 3 large pieces of tree in my yard. They're was some type of manager (Lansing lesson) there because their Lansing crews had been "caught doing stuff they shouldn't" Do not use this company Edit / Follow up: After reaching out and waiting they did send me an invoice for just over 8500 for the same job, never did receive an invoice for the 13 thousand that they sent to my insurance company. This still seems excessive to me and I did reach out and they were unwilling to lower it any more. They charge for a full 8 hour day no matter how long they are actually on the job, which they state is standard practice, however none of the other three tree companies I called do this. I never received a response to my email questioning this, however, Rebecca was able to email me within minutes when I asked where to send the check. The contact that they make you sign leaves absolutely no protection for you the customer, they can do what ever they want and there is no recourse, including not honoring any estimate given. If you don't pay within 30 days they will charge you interest. This is a predatory company and they are very good at seeming like they are their to help until you get the invoice, then they will not help at all.

We had a walnut tree that was leaning over our house and deck, and was also very close to our…read moreneighbor's house and fence. I submitted a quote request on their website and Tim came out the next day. We received one other quote, and New Life's was much better. Due to a lot of rain, it did take a few weeks for them to get around to taking down our tree. They did a great job and left our yard very clean. I would definitely work with them again.

Many are happy with this company. I unfortunately am not. 2 stars is only because someone did come…read moreout to see what work needed to be done. This was on Aug 21st. I accepted the quote but and was told I would find out the following week when we would be scheduled. Never heard from them. I called the office 2 times to question when I would be scheduled. The office Asst said call back next week if you don't hear back. I did and was told someone would call me the following day. To this day I am still waiting. I guess our job was just too small and they truly were not interested. I find it hard to believe a tree company is so busy that they can't even call back after a month. We no longer need services from this company. We contacted another company. They were out within 48 hrs. They did an excellent job. Today is Sept 19th

One of my favorite parts of our backyard is the crimson king maple tree. It gives plenty of shade…read morefor my hammock in the summer and is a great spot to see different birds throughout the year, including a bunch of woodpeckers. When we first moved in, we noticed that the tree looked like it had been sealed with some black tar and we worried about its health. We called West Michigan Tree Services to come take a look at it, and they gave us some advice and a care plan. They treated the tree and injected some fertilizer into the roots. They did some other work to it as well in order to give it the best possible outcome. I'd hate to lose this tree, so I'm willing to invest some money into its care. Each spring I receive a tree care contract via email that includes the cost of service for that year and what will be done. If you pre-pay before a certain date, you get a 10% discount, and the work is done that spring. We've been doing this for the past few years, and our tree is looking great! I'm so thankful for the certified arborists and staff for helping us care for our tree. They also provide tree removal and stump grinding, pruning, and land and lot clearing services.

They arrived on time and as scheduled, then worked very steadily. They did an excellent job…read moreforestry mulching tree tops left by loggers and with the stump grinding they did the next day. I would highly recommend this business.

Very poor service ! The workers were playing hooky instead of working. They are lazy. They cut the…read moretree down at my home. Then left trees in the street, and all over my yard. The trees in street made it hard for traffic to past. I had to call another tree company to fix the problem. Great Lakes Tree quote me $1000 and told me it would not more than that. They came a few days later telling me the price was changed to $2000. When I went to the bank, I found out the company charged my credit card $2500 . They refused to return any of my calls. I would not recommend them to anyone. I am working with the bank to get my money back. They do not complete their work.

Leon Family Lawn Care did an excellent job spreading mulch on our property. They were on time,…read moreattentive to detail and very courteous. I would strongly recommend them for all your lawn care needs.

We had a tree fall on our house in the recent storm. The quote and scheduling process was quick…read more Mark and his team did an excellent job safely removing the tree from our house without causing additional damage and took down the rest of the tree no problem while very close to a power line and our neighbors house! Also very reasonably priced, they did not try to gouge us for "emergency" removal like a couple other companies I got quotes from. They have 5 stars for a reason! Thanks Mark and team!

Mark knows his stuff. Out of all the quotes that I received, Mark's quote was was right down the…read moremiddle. On top of that, it was clear that he knew about trees and what he was doing - he has great experience. When the team came out they did a great job cleaning up the trees. We had them trim a tree as well as completely take out a dead tree. The work on both trees was excellent, quick, and clean. If we ever have to do tree work in the future, Mark will be our first call.

The guy were on time and completed a horribly big job in the brutal heat this past week. Guys left…read morethe yard looking better than when they arrived. They spent a ton of time cleaning the driveway and the street. Great price and great service.

We've had Tree Fish out for a couple projects over the years and they've been fantastic every time…read more Friendly, reliable, and super knowledgeable--they do high-quality work, give great advice, and are easy to communicate with. Pricing is fair, and the whole process always feels smooth and low-stress. Everything you'd want in a crew. Big fan.

Always on time. Billing is a little bit of a problem with communication and crediting when paid…read more Had a coupon but wouldn't accept it two years in a row.

We have used Lawn Boys for our yard for the last 4-5 years. They always show up and do a great…read morejob. Anytime there was in issue it was addressed. They are also very patient with us. We have 2 young girls who often leave lots of toys in the yard. They do a great job of moving things we may have missed and not just mowing over them. Thank you!