Mitchell and his crew are very professional, considerate and thorough. They have the right…read moreequipment to get the job done well and safe. They made sure we were happy with what was done before the equipment was removed. I will not hesitate to have them back for needs.

I am reviewing this company's business practices, not their tree work, as no service was ever…read moreperformed. We hired them to trim one mature beech tree for $5,000 and paid a 50% deposit ($2,500) to secure a spot on their calendar. However, we never actually had a specific date scheduled. No crew was assigned, no equipment was reserved, and no timeline was ever confirmed. After signing, we obtained a second opinion from a certified arborist and decided to cancel. As per their contract, we forfeited 50% of the deposit ($1,250), despite the fact that they incurred zero costs related to our project. I take responsibility for not scrutinizing the cancellation clause more closely. However, a 50% penalty is wildly excessive at this preliminary stage. The contract even includes a clause offering a "full credit" if we rebook later, which proves they are willing to apply this money to future work rather than absorb a loss. If they can give 100% credit for future services, they are not suffering a 50% financial hit by issuing a cash refund. When I asked the owner to negotiate a reasonable administrative fee (e.g., a few hundred dollars for their time writing the estimate), he refused to engage in good faith. I would have happily paid for their time, but keeping $1,250 for zero services rendered feels punitive, not compensatory. Advice to future customers: Read the cancellation clause very carefully. I would ask this specific question: If I cancel before you assign a specific work date to my job, what is the actual cancellation fee? Don't assume a deposit is refundable just because they haven't done any work. Get the answer in writing before you sign. Bottom line: This is a $1,250 lesson where one needs to read every line and get cancellation terms in writing before paying a deposit.

Moore & Sons installed a new roof for us over a decade ago and it has always looked great. We chose…read morefrom a few roofing companies before we met and contracted with Ed Moore. Recently we had shingle damage and the company stood by everything promised to us. Very quickly, too. Could not be happier!

They did a good job. I was very happy with their work. They came out when they said they would and…read morecleaned up afterwards.

These guys reached out and communicated to me within a couple hours of requesting service. They…read morewere able to get to me within one week, and repair the Chimney flashing that was needed in order to sell our home in a very timely matter! Would highly recommend!

Requested repairs after storm damaged pole barn roof. Response was immediate, a visit to give a…read morevery affordable quote quickly followed. The job was completed within days. Very satisfied and do highly recommended this company.

Above and beyond service, they did more than requested and actually looked like they were having…read morefun doing it. Great performance and price

We had them remove two trees in our backyard in early November... Their quote was several thousand…read moredollars less than other companies. From cutting down, to stump grinding, to clean-up, everything went great!! This is the second time I've used their company. If I need my last two trees removed someday, I'll call them again!

Almost a complete landscaping job for our entire back yard, and we couldn't be more pleased! The…read moresales rep Alex was beyond accommodating and extremely available throughout the process. Appreciate the level of customer service in answering our questions and concerns and following up to ensure we were happy with everything. The workers and work itself turned out great too. We had the entire yard leveled and hydro seeded, as well as our patio concrete extended, the play area (for our kids) put in and sectioned off with playground mulch, crushed pebble along fire pit extended to reach the patio, and fence line garden mulch setup. A very big scope but the end result is great (just waiting for the gas to grow). Thank you Everetts!

I phoned Everett's to inquire about some work I had for them. The lady who answered was polite, I…read moredescribed what I wanted done, and I think she looked up my business on Google Earth, because she recognized the 12'x180' ally behind it that I wanted cleared and leveled. She then asked a few questions, and said they would get back with me. A few hours later another lady called me back, and stated that they would come out and give me a "consultation" for $50. Business must be very good for them to charge me $50 for an estimate! I politely declined their offer, thinking that they did not care if they even got the job. I must be too insignificant for them to bother with.

These guys showed up and worked fast! Showed up on a Friday and took out the asphalt up and came…read moreback Monday to pour the cement. Great communication and very competitive pricing. Highly recommend these guys!

Received an estimate and they were able to quote the job within a few days. Response time was 10/10…read moreand they were very knowledgeable!!

I had contact with Ashton of Premier Dirtworks and it appears he didn't get my text with…read moremeasurements, so I'm resending. He was very friendly and judging from the reviews, does great work. : ) Now I am just waiting for a quote.

We have used this business for a few projects and can tell you we have always been incredibly happy…read morewith the work that is performed along with pricing and communication. If you want class A work then give them a call right away!!

I've used R3 on four separate occasions. Matt has always done good work and he is very efficient…read morewith his time. The first job was to remodel my walk out basement. The second was to restore a shed which included new roofing and adding siding. The third was to put in a laundry room on my first floor and the fourth included lots of "little" jobs including screens on the outdoor gutters. I plan to hire Matt again for any future jobs. I would give R3 five stars except that the restoration of the shed ending up costing more than the original bid because of lots of additional problems, like rotting wood, etc. But I think this is not unusual since you don't know what problems you are going to run into with a restoration job. Yelp posted that I am from San Francisco. Nope, Grand Rapids.

WOW! What a job! Matt and his employee remodeled my bathroom in 4 days and it looks fabulous. The…read morejob was on time and under budget as it should be- I would hire R3 to do any of my small maintenance and large remodeling projects