I would give zero stars if I could. I contacted Jose over the phone on Thursday to schedule a deep clean, and he was very flexible and accommadating. The pricing was fair, and the cleaning was scheduled for Friday at noon. Jose called me on Thursday evening, asking if the cleaners could come at 9am on Friday instead. I agreed to the last minute change. The cleaners never came. I texed and called Jose a few times throughout Friday, asking if and when the cleaners would come, and received no response. Around 1pm, I texted him saying that if I did not receive a response by 5pm, I would book another service. He responded 15 minutes later, saying that the cleaners could come Saturday morning instead. I am writing this review at 10:40am on Saturday, after texting and calling Jose at 8:30am and 9:54am. I have received no response, and there have been no cleaners sent to my address. Overall, this experience has wasted a lot of time and effort on my part. I have since booked with another cleaning service that is professional, diligent, and communicative, offers a competitive price, and fulfills services that Shadyside House Cleaning charges extra for. read more

This company was hired by my tenant to do a move-out whole house cleaning. When I did the walk through inspection I thought no way this house was cleaned by professionals. It looked like they mopped over unswept floors. Toilets were not clean. Showers were not clean etc... I would not recommend this company. worst I've ever seen! read more

Shadyside House Cleaning - Closet floor - Home Cleaning Near Me - Mc Kees Rocks, Pennsylvania

They had to reschedule, because of an 'emergency'. Then, they left half through for what he said was an 'emergency'. It took them 3.5 hours to wipe down a fridge and mop some floors for which they did crappy job at both. read more

Shadyside House Cleaning - Home Cleaning Near Me - Mc Kees Rocks, Pennsylvania

Im so disappointed of this cleaning services. We agreed upon the extra price for cleaning of kitchen like cabinets refrigerator and the stove but they literally didn't clean it. Also they did not scrub the bathtub very well. I paid them and tip them decent but im very disappointed. read more

See all

I needed to find someone to quickly do a move out cleaning. Luckily, Jose was able to fit me in with 3 days notice. They were very reasonable with pricing and it included the refrigerator and oven. I could not have been more impressed with their cleaning. The home looked brand new! Everything was sparkling and it smelled amazing! They were on time on got right to work and I truly could not have been happier. You will not be disappointed in their service! Thank you, Shadyside House Cleaning! You are a God send, Jose! read more

Shadyside cleaning just finished a move out cleaning job in a home in Greentree. They exceeded all our expectations. The entire house is sparkling and smells so clean! Thanks for a job well done! Will use again in the future. Highly recommend! read more

Shadyside House Cleaning is a thorough, professional, and hardworking team of workers who will take care of your home leaving it spotless. It's rare to find fair, dedicated cleaners who are consistent and reliable. THANK YOU, José and company for your expertise and attention to detail. read more

I hired Shadyside cleaning company they started out great but after a few cleanings I noticed that some of the cleaning they had done in the beginning they were no longer doing I left an eye lashes deliberately on the floor behind my waste basket in the bathroom when they left it was still there I have beautiful granite counter tops in our kitchen they were special ordered all you need is water to wipe them down we usually eat out so nothing in our kitchen gets greasy one of his workers used bleach on the counter top when I saw her doing that I lost it we have a brand new gas range if anything it gets dusty one of his worker used an abrasive pad on my range and is all scratched up when I showed the owner he told we I will tell my worker to be more careful I took my shower after use I always wipe down my shower when it came for me to wipe down my shower doors they also were all scratched up again when I approached the owner about his insurance he told me that he wasn't putting it through his insurance it's not that bad PLEASE never use this company they are the worst trust me read more

I hired Shadyside House Cleaning to clean my apartment before moving out, and confirmed our 2:00 appointment the day before. The day of, I didn't hear from them, and called around 2:15. Jose said he'd be there soon, and after a few more calls he showed up around 3:45. He estimated it would take 2-3 hours to clean my (completely empty) one bedroom apartment, but it ended up taking over 4 (which is fine, but again he didn't keep me updated, so I kept having to text to see what was going on). They did do a fairly thorough job, though, and the apartment looked great when they were finished. read more

Be careful when booking this cleaning service. I told them the size of my house, they told me how much, we agreed on the amount to clean, when they got to the house, after cleaning for 10 minutes, they decided to changed the agreed amount and wanted to extort money from me by all means, when I declined to pay the added charge, they told me they will leave everything as is and leave. Very unprofessional. read more

He agreed to do a job for a certain price which was generous however don't agree to do something if you aren't going to do it right.. for example.. he agreed to do the whole inside of my home from top to bottom including inside and outside appliances and cabinets.. then when he gets there says oh i don't do the tile ceiling inside the shower and oh there's too many windows in this room.. not to mention the fact that the kitchen was done horribly.. I would never use this company again and i wouldn't recommend you using them either. Thanks for nothing.. now I have to spend more money to have it done right.. No he did not expect you to clean the walls.. inside of the shower that is all tile yes of course that's common sense and windows are part of the house last time i checked.. you don't need to respond like i said don't agree to do a job if you are not going to do it right! read more

They did an outstanding job for me from top to bottom the place was move in ready after they got done. I would highly recommend Shadyside House Cleaning to anyone in the Pittsburgh area that needs their house cleaned, touched up, or even need to move out and have a picky landlord. I have a 2 bedroom one bathroom apartment that needed to be cleaned before I could find another renter. I had a tenant that was there for 7 years and there was some accumulated dirt and everything was cleaned to a high standard when they were done. If your are in the market for help with cleaning give them a call you will not be disappointed. I would have some before and after pictures but they got to work so fast I could not get to it. read more

Had an appointment for a cleaning at 8 am this Saturday morning. Did not show up, did not call, and is not answering phone calls as of 10 am. I have since contacted another cleaning company and have gotten a much more competitive estimate for the same service. read more

Had been using their services for a couple months with minor issues until recently. I noticed from the beginning that the quality of work was inconsistent, varying greatly from visit to visit. In addition, each time they came they would rearrange things and leave them in bizarre places. I believe I was also being overcharged throughout, given the size of my apartment. Ultimately, the reason that I stopped using their services was dishonesty, disrespect, and carelessness. I came back to my apartment one day at 2:45 when Jose had agreed to have the apartment cleaned at 10:30, and the team had only gotten there 5 minutes prior. When I asked if they had discussed with Jose (who was not there) what time they were supposed to arrive, they said they didn't know, and that he had just dropped them off. I texted Jose and was told that 'he was so sorry, he didn't know the team had gotten there late, or that they were an hour (?? Closer to 4) behind, and that this had never happened before '. All these things were clearly untrue; I was aware that he had actually done this in the past but hadn't said anything because I wasn't home at the time, although my friend staying with me had let me know. He then offered to clean the apartment for half price the next time, and said we were 'even' because of a day that my dog had been sick and vomited on the rug. I accepted the half price visit. The next time they came, it was clear that very little was done and they had basically grabbed the check and left. They were also extremely disrespectful with my belongings, among other things piling up all my shoes on top of each other in the corner of my closet. When I confronted him about these issues and sent him pictures and told him I wanted a refund, I was told that the apartment 'looked clean ' to him and that I wouldn't be refunded because it was only 'x' amount. I will not be using his services in the future, and I would not recommend him to anyone else. read more

See all

Jose and crew have been doing a thorough job cleaning my place for a year plus. I'm very particular with my house cleaners and tried several before finding Jose. I've recommended him to other neighbors, who have hired him as well. I have two large dogs and the do a great job leaving the place in very good shape. read more

I had Jose cleaned my apartment on 12/28/2016. He did an awesome job. He cleaned the carpet, the stove, the oven and the fridge etc. He cleaned up everything so that I could move out without any concerns. Considering the quality of his job and the price, I did not hesitate to give him 5 stars. read more

Jose cleaned my apt on July 28th. It is the best I ever seen. I only asked him to clean floors because I need to move out. However he cleaned bathtub, kitchen top, almost everywhere. He will clean your house as his own house. I had other house cleaning before at pitt. He is the best. The price is also great given quality of his work. read more

I contacted Jose on a Friday afternoon to check whether he would be available to clean my apartment on Saturday or the week after. He replied that he would have time on Saturday at 9am, which was great. I had just moved into my apartment and the previous tenant had left it rather dusty. Jose and his colleague were punctual, very friendly and brought their own cleaning materials. They did a wonderful job cleaning my apartment. read more

Jose and his crew were amazing! They worked so efficiently and did it under 4 hours. They were able to be at our place the next day when we called looking for cleaning at the last minute. I will be calling them for all my cleaning needs for the Pitt area! read more

Jose the owner of this cleaning service is a great guy and has a great cleaning service. He worked for a couple of friends and did an excellent job with their houses. That is why I hired him for my place. He was very efficient and did great work. I was very happy with his service and would definitely hire him again. read more