I first met Tracy when I brought my BMW Z4 convertible in (a 2-seater) for reupholstery. I showed…read moreher the car and the part of the driver's seat that was worn pretty badly. I explained that I wanted it to look like new and perfectly match. Tracy explained to me that even with the exact same leather that it couldn't be a perfect match because I'd have a mix of old leather and new leather. And so, I decided to reupholster both seats. Next, Tracy brought her husband in to look at the car and select the correct fabric. They went through a number of fabric books, then he ultimately pointed to one and said he thought that was the one. It didn't look quite grainy enough, but he or Tracy said something about it being a bad sample - it was a while ago and I don't recall exactly how this was stated. In retrospect, I should have demanded to see a full-size sample before moving forward so I could see for myself if it was a match. Instead, I trusted their judgement to proceed forward and scheduled a time to bring in my car. Next, I brought in my car at the scheduled time. Tracy called me later that morning to inform me that the wrong fabric had come in and it would take an extra couple of days for the correct fabric to come in. I agreed to leave my car for the extra time due to the mistake. Note that I paid for the rest of the balance over the phone prior to seeing the finished work. Next, I came in to pick up my car once it was ready. I immediately saw that the fabric was wrong and I immediately pointed this out to them. I informed them that I would need to think over what to do and talk it over with my girlfriend as well. The fabric was the correct color but the wrong grain. It was very obvious that it did not match the other leather in the car, including the head rests. I felt really bad for them since I knew they were going through some very difficult personal troubles over the past few months. But it should have been very obvious before they installed the leather that it was not a match - not even close. When I called back to inform them that I wasn't going to be able to accept the wrong fabric having pondered the situation, they made it sound like it was my fault, saying I was the one who picked out the leather to install. I was shocked and a bit speechless. I was not the expert. I made my expectations clear to Tracy at the beginning and went with their selection. I was open to paying *something* toward them fixing it and putting in the right fabric and asked them to send me full-size samples hoping we could negotiate some sort of compromise. When I got the samples none of them were a match. When I called Tracy, she said I was sent incorrect samples and I really couldn't understand her explanation fully as to what I did and didn't get sent. Apparently, some of the samples weren't even for a BMW. I asked her to check about sending me a match and she said she'd look into it. After over 2 weeks, I can tell nothing is coming and there is no good faith from them to do anything to correct this. Thus, I filed a dispute with my credit card company. I can't even remember the last time I've had to file a dispute when my credit card info wasn't stolen - might have been 7 years or so ago. If the credit card dispute fails, I'll have to decide whether or not to pursue the matter in small claims court. What a mess. Wish I had just kept the original fabric and never went through any of this.

The guy that runs this place is crude and foul-mouthed. It looks like he does decent work but I'm…read morenot going to do business there because otherwise I feel like I need to take a mental shower when I get home.

This company did a great job reupholstering our old dining room chairs. We gave them fabric with a…read morecomplex pattern with specific instructions on how to place it in the exact same way on all 6 chairs. Results? We couldn't be happier! Highly recommended.

We had a leather sofa cushion that needed to be repaired. They were very fairly priced and got the…read morework done quickly as promised. I wouldn't hesitate to use them for other projects.

Stay away from this guy. Brought my bmw z3 in for upholstery work... what a disaster. Stitching…read moresplit on car seat, wanted it stitched. He couldn't stitch it - instead of saying it couldn't be stitched, he tried to jimmy rig it. 300 bucks and a week later I'm in the same spot. Tells me he did the job, and won't be refunding any money. He Wants me to have him put some filler in, etc. I told him I wanted it stitched, if it can't be stitched I'll go another route. Extremely aggressive via txt messages. He also installed a soft top convertible for me, I told him that i want him to make sure the sealers where the indie meet the car are still good before he does so. He installs, I ask if it is all sealed/no holes... he says yes. Of course I get there and there are, and sound like a window is open every time I drive. 1300 bucks to this guy. Shoddy work, and doesn't care if what he does works / is of quality or not. Stay away... I'm taking action against him and have started that process, on principle alone.

The work I had done on my 2010 Toyota Rav4 V6 Limited (just before I totaled it) was amazing. I…read moremiss that car. Stellar guy to work with. Daniel is a friend and a sweetheart. His pricing is more than fair and he always offers the option to fix things the correct way. He will also try and offer a more cost effective option. I read the review by the beamer guy... What a loser.

They were so kind, fast, and easy to work with! I came in and they fixed my leather on my console…read moreday of and quickly. The work is beautiful and the care/quality they put into it is 10/10! Highly recommend going here!

I had a tear in my drivers side seat , Subaru Forester ( not the toughest seats in the world ). It…read morewas fixed in less than a day and looks fantastic. Thought the price was totally fair considering it's all hand work and it all has to match. The price quoted was the price I paid.

Everything went smooth as glass. Very happy with my seats. They're like brand new! Raul is very…read moreprofessional!

Do not bring your car here. I brought my car here to get the back window replaced on my convertible…read moretop and they never worked on it after my car was there for over a week. The owner Leno never bothered to call me to let me know that they didn't have anyone available to do the work which is so unprofessional for a business. I had to call twice to get an update on my car. This place is a joke!!

Very impressed. I…read morecalled this afternoon and asked for a price to fix the stitching on my spare tire cover, not a big job. Denver, the owner, said he could do it for his hourly shop rate of $60. Fair enough. I took it to him shortly thereafter and he fixed it on the spot. I was expecting a week or two. In and out in 15 minutes and very happy! Nice guy too

We couldn't be happier with our experience at Image Auto Upholstery! We came in with a rough idea…read moreof what we wanted, and Denver completely blew us away. His craftsmanship took our vision to a whole new level--way beyond what we thought was possible. On top of that, the turnaround time was surprisingly fast, which was a huge bonus. Denver's work is top-notch, and we're already looking forward to working with him again. If you're looking for quality upholstery, I can't recommend Image Auto Upholstery enough!

This company is extremely busy. You can tell by their lack of follow through on my inquiry. It…read moreactually happened twice; maybe a year or so apart. I have sentimental furniture from my grandparents that needed new upholstery work. This was going to be a gift to my elderly father. I wanted to give my business to a local company but I had no other choice but to order from a different one that ended up outsourcing the labor of the country. Very disappointing situation altogether.

I had a daybed recovered at Denver Upholstery. This was the first thing I have ever reupholstered…read moreso I was not sure how the process worked. I sent photos, received an estimate and then scheduled a time to look at materials. There was a bit of a wait to have the items done but it was really worth it. Megan was super helpful with the materials and I found two that I loved. The process was smooth and I'm really happy with how everything turned out. I'm so glad I found these guys.

Ackerman and Sons are Everything!!! They repaired a piece after my possessed realtor stormed my…read morehome and broke an expensive one of a kind armoire and robbed me among other things.

After weeks of having my chairs and spending almost $700 on fabric purchased from them, this is how…read moreI got them back. It was supposedly my fault for picking the wrong fabric. They threw away my original fabric also.