I have lived at Shadow Ridge Apartments for over 5 years and I have dogs. The Management Staff and Service Staff are all great professional people. Whenever I need something either for my lease or repairs to my unit, they respond very fast and are very accommodating to my schedule and needs. It's a great place to walk my dogs and the grounds are always groomed. Thanks Team! Tom S. read more

The maintenance team is excellent! I have lived in this complex for almost 7 years and they have been fantastic! The team is professional and always respond quickly to my requests :) good job guys read more

After touring several apartments in Simi, this one truly stood out to me. The moment you walk into the units, it feels more like a home than an apartment. The grounds are beautiful, and I love how close the property is to local stores. Jan took us on a tour and made me feel so welcome -- she was incredibly sweet and kind and answered all of my questions. I'm genuinely excited about the possibility of calling this place home and hope I get the opportunity to be a future resident here! read more

The tour went great! Erin was awesome and very knowledgeable of the property and showed us pretty much everything. Definitely did the job to really have us excited to make the move in the near but soon future. read more

Always amazing, and so very helpful! Any time I have an issue their team gets on it immediately.

It has all the upgrade and They are close to Target,Walmart Supper Store, and Costo. There are 2 Things that I don't like--- paying rent for your pet, Util. Ity,,water,waste,there one more but I don' rember,the owner should pay. upgrade,gr, read more

Jose is friendly, professional, and easy to work with. He quickly figures out any issue I have and makes sure everything is taken care of the right way. I really appreciate his positive attitude and attention to detail. Great experience overall - highly recommend!! read more

The Shadow Ridge Apartment Team is truly wonderful. Both the management and maintenance staff are very professional and helpful, always taking care of questions and concerns. Thank you for your continued support. read more

this place is full of rats and mold and no one comes to fix it. You call for service no one shows up. Management are very rude.

I love it here, the leasing office staff are responsive and kind. Also, the maintenance crew is on top of work orders. When you drive in, it gives a resort feel with the Palm Trees. Great community. read more

Shadow Ridge Apartment Homes - My balcony view that sold me! - Apartments Near Me - Simi Valley, California

We have lived here for 3 years! The property is always clean, beautiful and very relaxing All the employees are very helpful! One in particular, Shanon in the office, goes way and above her job Apparently, parts of the curbs need to be repainted I saw her out there at 7 PM painting the curbs red !! It was very impressing Keep up the good work, Shannon read more

this place has a termite problem and rats horrible place to live avoid at all cost. Termites can cause significant structural damage to a building, as they consume wood. Signs of infestation can include mud tubes on walls or wood, sawdust-like piles, or damaged wood. read more

The worst over-invasive place to live. They operate as a corporation with no heart and they rule like a fascist organization. They add fees for everything and they take advantage of every loophole to charge residents more. They are overly aggressive about their parking rules and tow visitor cars away and make it extremely difficult for guests to use the parking which is also extremely limited and far from the apartments. Don't live here-you will regret it. read more

I just wanted to say that my Shadow Ridge experience has been nothing short of phenomenal. I spoke with the leasing agent, Erin, and she was amazing. She asked great questions and really listened to what I was and was not looking for and found me an apartment that I was incredibly happy with. Over the years, I have lived in several apartment communities where after I had moved in, the leasing office was kind of dismissive and maintenance was not very responsive..... That HAS NOT been the experience with Shadow Ridge. Anytime I call or go into the leasing office and speak to Erin, Somerville, or Shannon, they are all incredibly nice and helpful. Lastly, Sem and his maintenance team are awesome. They are quick and efficient with any issues I have had and anytime you see them driving their golf carts around the beautifully landscaped property, they always have a wave and a hello for you. 10 out of 10 experience read more

Expect your Security Deposit NOT to be returned after your move out. From limited parking spaces to vague miscellaneous charges upon first moving in (i.e. Required Dog Waste DNA collection fee-for penalizing owners for leaving dog waste on the grass), this rental company will find ways to get money from you, including not returning your security deposit upon move out. I've lived here for over three years, so I understand that there may be some noticeable wear and tear which they claim they won't charge you for normal wear and tear. Upon move out, we provided the appropriate 30-day notice to vacate per our month to month agreement of which we were required to schedule a pre-move out inspection. Per Shadow Ridge the intent of the pre-move out inspection was to provide us with cleaning and repair requests ahead of time so that we could rectify any issues before we move out. After the pre-move out inspection, we received the report without any requests or notes listed, thus I assumed no issues were found. My wife and have always kept the apartment clean and tidy, and even went further to deep clean the apartment before vacating as we always do before moving out. In addition, we kept photo record of our pre-move in inspection as well as the condition of our apartment upon move out. However, all was rendered pointless as they do not honor your security deposit. Upon move out, I confirmed with one of the leasing agents before dropping off the keys if there were any issues I could address in the pre-move out inspection, and she confirmed there were no notes listed. Two weeks after vacating the apartment, a bill was presented for apartment cleaning, carpet cleaning, vinyl cleaning, and notice of liability of leaving 5 days before my 30-day notice that conveniently and coincidentally aligns with $1,000. I have never rented from a company which requires their tenants to pay for the general cleaning and preparation every other rental property in the country covers on their own. Please save your time and rent elsewhere. read more

To name a few "Shannon , Erin , and Somerville "are part of a great team at ShadowRidge apartments not too mention the friendly maintenance crew working daily to keep the facilities and grounds clean around this complex. I appreciate how clean and manicured this place is! Everyone is friendly and eager to assist ! Thank you! read more

Shannon was so bubbly and genuine. She provided us with a wonderful tour on the golf cart to explore and experience the wonderful amenities. I was especially pleased with the way she conducted herself and made my daughter feel warm and comfy by offering a cup of hot cocoa. Thank you, Sha read more

I came for a tour of the community yesterday & I want to say, *Erin* is the absolute best! She is knowledgeable, cheerful & caring. I really appreciate the warm welcome from the entire team. The community is beautiful! Ask for Erin when you come in!! It will be a great experience :) Thank you Erin! read more

Professional and friendly staff Thanks to Shannon The Place offers commodity besides the outside places that offers a better experience read more

We have lived here since 2017 and been very happy. Restaurants, hotel, and shopping are within walking distance. Office staff is friendly and responsive. Sim, Jose, and Jesus among others on the maintenance staff are excellent. The property is attractive and well maintained. Consider these apartments at the west end of town. read more

Moving in was easy and all information was laid out for a seamless transition. Amenities are great and staff has been very friendly.

I want to say that I leave here over 3 years and I really wanna say it with all the true and honestly This is the nest place to leave in Simi Valley Clean , affordable and amazing office team I wanna say a personal tank you to Shannon she is wonderful and helpful in any way you can imagine Me and my family been struggling for the last year like a lot of families and Shannon and Nadia make it easy and help me the all time Thank you Shadowridge team Shay Braunshtein and his family read more

My name is Mitchell Hibbard. I'm a tenant at Shadow Ridge.I just wanted to inform you on how very patient and understanding Shannon was in helping me resolve my problem. She went above and beyond in assisting me in getting my situation handled with great success. Thank you again Shannon.​ read more

Me and my wife were looking for cost effective living as our lease at a different apartment went up by $200!! Summerville at Shadowridge was truly a pleasure to work with. She explained all the ins and outs to us. We even got a low special of $500 off total moving costs which was extremely helpful! Highly recommend this place is very nice with a few special amenities! 5 out 5 for Summerville and Shadowridge Apartments! read more

Talking from our experience, Shadow ridge is the best ever apartment complex in Simi valley no doubts. All apartments are well maintained in " mint " condition, reasonable pricing , and for most, all staff, management team and maintenance team members are excellent. One unique thing makes them stand out , they are really expert it making people's life way easier. No complications, approachable 24/07, truly friendly , keen to assist, and for most, they make you feel welcomed . On the top of all that, the worst dream of any tenant is maintenance , but here in shadow ridge they have the best ever maintenance team by all means, they are Always available, keen to assist and they deliver real service. simply hassle free . Our experience started in 2022 and we are lucky enough to be part of the shadow ridge community or I'd rather call them family. Can't say enough but I'd love to thank all of them. On the top " Nadia" the most kind and approachable community manager I've ever seen. Somerville , such a fantastic person with a great cheerful personality and expertise to make your life easier and welcomed since day one. Shannon , such a wonderful and helpful person . She's always there for us. She put-in all her efforts to make sure we are really comfortable and happy. Irene, very kind and helpful Sem, simply the maintenance great champion. Victor, such a kind, helpful and resourceful maintenance team member who works for perfection. For most he has a truly pleasant polite personality . Keep up the great work Shadow ridge team to proof that you are really the best ever apartment complex in town. read more

Victor came in our apartment to maintenance our heater/AC Quick great customer service! read more

I have lived here for nearly 2 years. I'm giving 2 stars due to my experience with management's handling of policies and how they enforce them. The staff is very friendly which can be misleading. Read the contracts carefully because what they say and what you sign up for will not align. Pros: - Beautiful grounds and excellent landscapers - Maintenance - a lot of stuff is older but they replace and/fix quickly - Management - polite, good at admin, and prompt to respond Cons: - Hidden fees and costs. Add $480/year for trash to start - The contracts have a clause that gives them to freedom to write new rules. - The new rules tend to be expensive inconveniences and they tend to enforce these with an iron fist - No resolution. You can voice a complaint or ask for clarity and they only respond with corporate politeness, point back to contracts, and give you the run around until you just give up. read more

Outstanding service!!! The water heater in our apartment was leaking; Victor stopped by to determine the issue and then immediately worked on getting it fixed. Truly amazed by how quickly this got done. read more

The Shadow Ridge technicians Sam and Jesus really took care of us after reporting our issue to the maintenance team. They are very supportive and helpful which made it easy for me to get the necessary repairs done without any stress or drama. I'm thankful to them for going out of their way to seamlessly address my issue quickly and professionally. Two other technicians Jose and Victor also provided exceptional service each time we had plumbing emergencies. I never have to worry when water pipes break and/or leak because I know they always come to make rescue repairs without delay. Thanks! read more

My boyfriend and I fell in love with Shadow Ridge the minute we saw it! We started our search 4 months before we had to move and this was the first and only place we looked at. Somerville greeted us and was down to earth and bubbly! She showed us everything and was very transparent from the beginning. Because of our experience touring with her and seeing the grounds we knew we didn't need to look anywhere else. This is the best place for the price and peace! Closer to move in Shannon was also very helpful and knowledgeable and we liked how the service manager was cracking jokes with us. Shadow Ridge is 10/10 read more

Shadow Ridge Apartment Homes - Patio - Apartments Near Me - Simi Valley, California

Shannon is awesome at what she does! She goes above and beyond to listen to the residents needs. She is super kind and very understanding. I really appreciate and have enjoyed my almost 4 years of staying at shadowridge. Shannon and the rest of the staff have helped make it a pleasant experience! read more

Jesus fixed 2 bathroom sinks in our apartment pretty fast. Was very friendly and kind. Answered my questions about the sink and explained what happened. read more

Everyone on the Shadow Ridge Apartment Homes team is *superb*. They're responsive, fantastic communicators, and they follow through with what they say they're going to do. When we moved from the east coast and started looking for an apartment, we often wouldn't hear from people for weeks. We heard from Somerville right away. She even gave us a real-time Zoom tour of the apartments and we ended up signing up on the spot. Since moving in a month ago, everything has been wonderful. Problems (not that there have been many) are resolved immediately, the staff remains super responsive, friendly, and helpful, and the residents and facilities are top-notch. We couldn't be happier! read more

The maintenance service is Shadowridge is amazing!! Victor came less than 12 hours and did an excellent job replacing my alarm. Such a great asset to the Shadowridge team! read more

Very happy with our experience so far, staff members are amazing and very friendly, especially Jose who was able to help us with our maintenance request almost immediately. Thank you Shadow Ridge for going above and beyond for your tenants! :) read more

Leasing office cares probably way too much. Everytime I have someone drop something off at the apartment, they always call me to tell me nobody can park out front by my apt, or in my parking spot - even if it's only for 30 seconds. I'm glad I haven't had to call ambulance! read more

I've lived at this complex for a decent amount of time, and anytime I have concerns or need assistance, Erin from the leasing office is eager and willing to help. My needs are met with fast and efficient response, which makes dealing with little things a breeze. She even gives my dog treats when we visit the office which he loves as well! 10/10 customer service. read more

This place is the worst place to rent in simi. Huge rip off and they will fine you for anything and everything. Insanely expensive and seems like every other unit is rented out to drug dealers. read more

I was look for a place I was moving from Georgia, to California and came across Shadow Ridge Apartments, I called to see if I can come down to take a look, I spoke with Shannon and she gave me all that I needed , I came in the next day and met with shannon , and she gave one of the best tours of the complex that I have in a while,she was asking questions about my needs in an apartment since I was making a big move , her knowledge of the complex made it easy ,although it was not in my budget , service was great and so was the tour. Thanks, Shannon, for your hospitality. read more

This community is one of the best I've been in. The units, the landscaping and the amenities are all kept up to date. I would recommend this neighborhood to families. Moises, one of the lead consultants helped us so much during these difficult times (COVID). He made looking for an apartment easy and efficient. We felt very cared for! read more