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Shade Tree Trace Apartments

2.6 (8 reviews)
Closed 10:00 am - 6:00 pm

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The Residences at Oella Mill

The Residences at Oella Mill

(19 reviews)

When I started living here nearly 4 years ago it was wonderful. We had great and responsive…read moremanagement, lots of helpful service techs that came right away, problems were fixed fast, and the management went above and beyond for residents. Now, it feels like I'm living in a motel 6 while this place is marketed as a "luxury" building. I am a breast feeding mother, I have a newborn in my home. My freezer with all my breast milk repeatedly breaks and the new management has done NOTHING. They've basically swapped my fridge with another fridge from another apartment (same model) that seems to have the same issue. After they brought me a replacement fridge after days of hassle to even get that the same issue is happening. I call the front desk and the new manager basically says "well the fridge was fine before" as if a working, breastfeeding mother with a newborn has nothing better to do than to purposely break appliances and empty several refrigerators while they continue to "replace" them with more broken ones. And now the same issue is happening again and my husband and I scrambling to save whatever breast milk we can. Does management care? No. I don't know if they realize there is a formula shortage and breast milk is not a replaceable resource!! It takes hours of effort to make. This is the only food for my baby. To top this list of my laundry machine is very loud (again I have a baby at home!), all of the things that were "included" in rent are no longer provided : no more No more utilities, no more front desk, packages are just left all over the halls, all the things the previous management did to make residents feel special is done. Like some more recent reviewers said, don't read the old reviews for this place when making your decision, read the new ones.

I currently live at The Residences at Oella Mill. My husband and I have lived here for 3 years…read more Until 6-9 months ago this was a fantastic place to live. There were resident activities, quiet peaceful neighbors and a real sense of community. Sadly this place has changed, and in my opinion not for the good. The setting of the property is like out of a story book, nobody can deny that. The views over the Patapsco from my apartment are outstanding and I can watch bald eagles fly by daily. The condition of the building is also stellar, the cleaning and maintenance crews do an amazing job keeping the building and the grounds beautiful. Additionally, my apartment is a fantastic blend of modern and period architecture. It is a beautiful physical space to come home to. This is why I am giving this property 2 stars. For the reasons I am not giving more, please read on... The problem is with the management of the building and with the building's owners, Southern Management. There have been several changes over the last year that have made this an increasingly less desirable place to call home. For example, several resident amenities have been reduced or eliminated altogether, residents are treated and made to feel like children, resident concerns are given the brush off, building management would prefer to sit in their offices rather than mingle with residents and changes to corporate policy are going to result in huge increases in rents being collected by residents already paying a premium. When we moved in this was an "all inclusive" community, residents were not "nickel and dimed" at every turn. Moving forward, what was all inclusive (electric, water, trash, maintenance, etc...) will now be billed to each resident. This essentially is a rent increase because each of these items were previously included in the rent paid. Also, it has not been made clear to any resident how they plan on determining the amount to be paid (apartments are not individually metered). A friend of ours had trouble with the door lock to the apartment. This friend was charged to have the lock fixed. Isn't this the responsibility of a landlord to fix? Why is a resident being charged for a maintenance request? Just this morning my husband returned home from work at 3am to find someone had parked in his reserved space in the parking garage. This has happened to me on two other occasions previously. The building management simply shrugs its shoulders and says we need to give them time to move their vehicle. Further research concluded that the front office made a mistake and assigned another vehicle the spot we already pay for. Yes, parking in the garage is an extra fee. Instead of apologizing for the snafu, I was snapped at and made to feel like I was a bully for complaining. No, I pay a premium price for you to do your job, and expect a sincere apology and explanation when something goes wrong. These are just a few examples of the issues both we and other residents are currently experiencing living at Oella Mill. Trust me, there are many, many more. The Residences at Oella Mill was once the premier apartment community in Howard/Baltimore counties. Sadly, you are now being asked to pay an incredibly premium price for sub-premium customer service and amenities. Do yourself a favor and look at other properties, I know I am.

Mount Ridge Apartments

Mount Ridge Apartments

(17 reviews)

Rat Posion seen across the ground in a "dog friendly" environment. Be careful with your pets and…read moremake sure you have eyes on what they are eating around the complex. This is just one section. Other areas are looking like this.

Date of posting: October 30, 2023 Have been renting here since 2018. Single mom of two teens. We're…read morequiet and keep to ourselves. Have made 11 calls to the police since February for noise from upstairs neighbors and have complained to upper management so many times. There must be 6+ students from out of the country living above us. Management has done nothing to help the situation and 1/2 hour after I sent my last complaint email (October 23, 2023), I received a notice that they are raising my rent in February by $500.00. Hmmm makes you think. I will say that maintenance is amazing. The tenants upstairs have flooded my apartment twice and maintenance was right on it along with every other ticket I put in since I've been here. They are the saving grace to this community. You can't find that anywhere. Update... I've since been forced to sign another lease with less rent so that I can afford to have a roof over my kids and today I received an email from Tiaja in the office stating that she was just seeing my email (November 1st) and would be able to move me to another unit for less than what I'm paying now in rent. Convenient ey!! I hope the next tenants who move in will be able to tolerate the noise.

Westerlee Apartment Homes

Westerlee Apartment Homes

(20 reviews)

Lots of maintenance requests that had to be filled when I moved in. Loud neighbors and one of the…read moreladies that works the front desk is super rude.

After living in a 2 bedroom/2 bathroom for a year with a friend I can confidently say Westerlee is…read morea great place to live for several reasons. First, the apartment was very spacious. I had the master bedroom and there was tons of space (lots unused) despite me having a lot of belongings, the closet was huge! Also, the amenities were an added plus. A nice pool with an easy to work around guest policy was great during the warmer weather months. The gym which was open 24 hours was always super convenient. Our apartment had a vast woods area which our balcony overlooked, it was always nice when friends were over to have the outdoor area for having fun. Lastly, the maintenance staff were always attentive and prompt. Whenever we filled out a maintenance request, the staff were quick to resolve the issue. I gave this property 4 stars because at times it was a bit tough to reach the property managers (at least when calling sometimes it would take some time to receive a callback but I know folks get busy, visiting the office in person often was easy to get in touch with folks) and because the immediate surrounding area wasn't very walkable to get to things to do. Out of the things to do right around the property, there wasn't much besides fast food/casual dining (but that might just be this area of Catonsville for you). Overall, I'd recommend this property to anyone looking for quiet, clean, and affordable living within striking distance of Ellicott City and Baltimore!

Shade Tree Trace Apartments - apartments - Updated May 2026

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