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SH Grading & Excavating

5.0 (2 reviews)
Closed • 6:00 am - 6:00 pm
Updated 2 months ago

Services - SH Grading & Excavating

Soil backfilling and compaction

Earthmoving or regrading

SH Grading & Excavating Photos

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Ask the Community - SH Grading & Excavating

City of Santa Rosa Water Utility

City of Santa Rosa Water Utility

(2 reviews)

When arriving to unit after tenant vacated, there was a door tag (9/11) to call within 48hrs (to…read moremaintain water service, however in less than 24 hours (9/12) from date of tag the water was already PHYSICALLY turned off. After THREE weeks of phone calls to tell them that there was in fact NO water, they finally sent a tech out on 9/22 to find the water was turned off at the street! Received a bill for 9/15-10/8 for $74! The water was physically not even on from the street until 9/22 and yet they insist over a thousand gallons of water was used. STRAIGHT FRAUD! How an empty unit can use water from faucets that are physically off at the street level is beyond me. It is a basic scam because they know there is nothing you can do to fight it and there is no choice in utility company! Beware and I guess measure your water?!

Judy, is the rudest and most aggressive human I have ever had the displeasure of speaking to. Their…read morephone etiquette and customer service is abhorrent. They deemed themselves as a liar as well by changing company police for myself while on the phone vs. what was and was not allowable while speaking with my husband. This person attempted to gas light me, screamed at me, hung up the phone several times, and suggested that I was creating fallacies in order to "not pay my bill". I am absolutely disgusted by this company and by this employee. I have been their customer for five plus years and never had a billing issue. To suggest anything of the sort is ludicrous and also dehumanizing. She should be fired on her customer service merits alone.

SH Grading & Excavating - excavationservices - Updated October 2026

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