We went last year for a prom dress and had such a fantastic experience that we went back again this…read moreyear. The staff are wonderfully patient, the selection is good and the prices are fantastic. Brittany was super attentive and supportive as we tried on lots of dresses. I can't say enough good things about this place.

Amazing customer service. I took a chance and ordered online since I live in another state and the…read moredress is perfect! They responded right away to my email with questions as well.

Fantastic! Took my clothes here, she charged a reasonable price for a dress and two skirts to be…read moretailored. I will definitely be coming back the next time I need it. They all fit wonderfully, and she made sure they were nicely ironed when I got them back.

my go call when i need anything altered! never been disappointed! robin is the sweetest and best…read morearound!

The staff at this location are a nightmare. 3 staff zero help. I went to buy something and no smile…read moreor have a good day do not even waste your time the people her are not interested in working.

salesperson incorrectly ordered a dress 4 sizes too big, which made for a huge alteration bill. I…read morefeel it was done on purpose. They will cheat and scam you. Very disgusted with service

This is a wonderful full-service bridal store. Mrs B and her daughter have a beautiful selection of…read moredresses for wedding and other formal occasions. The customer service is top notch. They are very knowledgeable and they work patiently with each customer to help her find the perfect dress.

My husband was fitted for a tux for our sons wedding. We arrive on date they give you. 3 days…read morebefore wedding. He tried his shirt on and when he raised his arms went to his elbows! It's 45 minutes away and they said come on fri to pick up new shirt. We both worked and had decorating etc for wedding. We came up with our own remedy my nephew would pick it up. The where is part is it on the day of the wedding my husband put on his tux with his new shirt. Looks good. Took the dogs out and I was bending over to get something for the dogs I looked at my husband pants and it was very visible a hole in his crotch! It isn't like it could be seen. When he tried it on of course she didn't look at his crotch he just assume that you paid 200 and some dollars for Tux for a few days that they are in good shape. He has sew his own pants. when we brought it back no oh that's terrible we're sorry. They said we should've brought it to be fixed. Really two hours before the wedding drive 45 minutes each way very unprofessional will never go there again. If you do check your crotch of your tux

Writing to inform you of how inflexible and unwilling Mestads is when working with an 18 year old…read morehigh school student. Apparently the policy of the store when speaking to the store owner is that the Tux must be returned to the store the following day of prom (Sunday) or returned to the high school on Monday. Our son returned the Tux on Monday in person at the store. He was charged $40 for this. When speaking with the store owner (Kathy) she said "I'm sorry that your son is not able to read" and was quite rude and not willing to work with us at all. How rude is it to insult someones child when receiving a customer complaint? Especially when the parents are asking them to be understanding since the Tux was still returned the same day the high school students returned their clothes to the school. It is crazy how important $40 is to a store and their willingness to loose a client instead of providing good customer service and be more understanding of high school age students not fully understanding what all the policies are. If I were you, I would highly recommend taking your business elsewhere. This is not a matter of $40 as much as it about poor customer service and the principles of the owner.

Choosing Charlotte's Bridal for my wedding dress was nothing short of perfection. Their dress…read moreselection, dedicated staff, positive and supportive environment, hand written notes, and taking time to make any and all unfortunate circumstances right makes them an all around upstanding business. After picking up my dress to begin alterations we noticed a stain that was not there when the dress was bought. The dress was bought in LaCrosse but when the Eau Claire location was closer they took the dress in and cleaned it better than it looked before. They gave me a handwritten apology for the inconvenience and thanking for trusting them to make it right and be a part of my day. They even went so far as to give a gas card for our extra drive time. Truly a bridal shop here for their clientele and to make brides feel special and beautiful.

I cannot possibly say enough great things about the Charlotte's Bridal of Eau Claire team!! From my…read morepre-appointment call to hugs goodbye, we truly had the best experience! The VIB package was absolutely worth it - starting the day with mocktails and having a big private space was great. Chelsea + Morgan were professional, kind, and patient while I took time to find the perfect dress. When I had "the" moment, the rest of the crew came in to congratulate and happy cry with us. It was truly everything I dreamed, and I'd recommend Charlotte's to anyone! THANK YOU a million times over

I bought my wedding dress here yesterday and needed to make a last-minute change. They were so…read moreaccommodating and called me right back and we were able to make that change for me. They eased my stress and I'm so happy with my decision!! I can't wait to wear the dress on our wedding day!

Treated my daughter horribly rude, humiliated her by demanding she take off a dress she was…read morepermitted to try on because someone else wanted to buy it. They took the dress from her and never came back. She left in tears. Thanks for ruining her senior year prom experience!

Fantastic assortment of beautiful wedding items. I would recommend and will recommend Wedded Glitz…read moreto any bride. I ordered the crystal monogram cake topper as well as the pay-per-foot strand of rows of crystals for my cake. The prices for these items were very reasonable when you compare them to comparable items on other online stores. The items were gorgeous, and even the packaging was beautiful! I was also very impressed with the level of customer service I received from Amy Moore at Wedded Glitz, especially after I had recently dealt with another online bridal store which was awful!

From the owner: At Wedded Glitz, you'll find the most dazzling array of crystal and rhinestone products which are…read moresure to make your event sparkle! We specialize in crystal banding, wedding cake toppers, bouquet jewelry, hair accessories, handmade silk purses, ceremony and reception accessories, and so much more! Wedded Glitz will certainly add glitz and glamour to your special day!

My daughter ordered her tuxedo there and when they got there at 3 they where closed. They where…read moresupposed to be open until 5 and they closed at 3. Now we have a bride and groom with no tuxedo. Pour freaking business. I give them zero stars.