The service was excellent! The service representative was…read morevery professional and talented ! Solving our toilet issues has been resolved to our satisfaction! Outstanding service by a very talented service representative.

I paid about $4,000 for a water heater installation that ultimately failed inspection. The company…read morelater acknowledged that the original technician ordered the wrong unit and that the installers knew the heater was too tall but installed it anyway while trying to make it work. The unit now has to be removed and replaced with the correct model. The service supervisor initially offered a $200 refund, but I was later contacted by the owner and told that their policy is not to offer any concessions to customers. While the company is replacing the unit, the amount of time, hassle, and frustration involved -- especially at this price point -- was not worth it. I would not recommend this company.

They are the gold standard to which you should compare plumbers. Prompt and communicative, they…read moreshow up when promised and call to keep you informed. They leave the campsite as they found it, so no worries about fixing the fix. Smart in their suggested solution, they can guide you to the best choice for your needs. They are my default choice for plumbing.

Faucet stopped delivering hot water. Blockage from old solder deposits had accumulated in the line…read more Shown the large chunks extracted from original construction, replaced line and resolved problem efficiently. I do recommend this contractor.

Steve did an excellent job diagnosing and changing out my toilet. He was very accommodating.read more

Mike and his crew did an excellent job on our home project. They were very attentive to our needs…read morewhen needing to turn off our water for extended periods of time. They were easy to deal with. The sewer removal and replacement final project looks great. They were professional, on time and actually got the project completed a day early. I will recommend them and be using their services in the future.

The gentleman I talked to was very pleasant and very helpful and when he found out that the problem…read morewe were having was with a commercial toilet list that had just been installed he was saying that's not the type of work that he does and he gave me a recommendation to somebody and he was very helpful and I would recommend calling him and at least checking out his service.

Great comms, quick scheduling, on time and great work. Will be my go to plumber. Thanks!read more

A simple request for a bid was declined. They didn't even respond after requesting pics from me…read moreuntil I followed up. UPDATE: Of course it was out of working hours. I have a job to pay for being alive. I didn't expect a response at 9 pm. I DID expect a response any time before 2 pm the next day, 6 hours into your day after you requested photos. Then you lied and said it was out of scope. Then you saw my review and texted a change to your response saying you're too booked. I indicated flexibility on the date in your questionnaire, so time of work isn't an issue. It DOES seem that you have plenty of time to monitor my Yelp review the same day. The truth is always better than a lie.

We had a very positive experience replacing our sewer with SOS Plumbing. They made the experience…read moreas easy and painless as possible, and were able to come out to do the work quickly and efficiently. Robert took the time to explain different options and thoroughly answer any questions we had throughout the process. We would 100% recommend them

What an amazing service! I truly am impressed by the care and professionalism of this team. I am…read morehandling the trust of a friend of mine (from out of the state of Missouri), who recently passed away from cancer. His home was reported to have an outside water leak and because of that the water was shut off by American Water. We also had concerns about the septic and sewer lines. I called Roto-Rooter. Bryan was sent over right away. He scoped the drainage system and found part of the system was previously replaced in the recent past put part of the sewer steel drains had rusted away requiring immediate replacement. Also, we noticed that the water heater was close to 40 years old was not in good working condition. Bryan and the manager Jeremy immediately went to work and gave me a quote for the jobs. They started the job right away and did a beautiful, clean job with the help of their plumbing crew Ivan and Shawn. In the meantime, Tiffany from Roto-Rooter was investigating the issue of the water leak with the county and American water in order to determine if this was part of a replacement program by the county or American water. She went above and beyond the call of duty in order to assist me with this matter. She realized that with me not living in St. Louis I needed all of the help I could get. Ultimately, Shawn from Roto-Rooter was able to resume the water supply to the house, realizing that there was no water leak. Even though the water leak was reported by another plumbing group in St. Louis. Thanks to the efforts of this team of professionals We had the sewer pipes replaced, new gas water heater installed and no repair to the incoming water was needed. I am truly appreciative of the great job, the help and information the entire team provided. I feel I received a great value for the services provided. The entire team starting with Tiffany, Bryan, Jeremy, Ivan, Shawn and Chris (who provided me with mindful additional detailed consultation), have my greatest appreciation. I would highly recommend them for any plumbing job. Great human beings. Keep up the good work.

I've had my lines cabled numerous times in the past 30 years. My tech quoted me $580!!!!!!!!!!!…read more Which included an enzyme treatment. Not worth 100 bucks. The most anyone was quoting me was 260. Once I said no he got all the way down to 375. Which was still over priced. I will NEVER use Roto Rooter again. Felt totally taken advantage of.

I had the start of a sewer backup into my basement and called Able Rooter on a Sunday afternoon…read more Thom answered the phone promptly and arranged to be on site within an hour. He and Mike jetted out my sewer lateral, explaining every step and showing me the results by borescope. There's no way snaking the drain would have given the same result. Given that I had two guys and a purpose-built truck on site to perform the work almost immediately, the price was extremely reasonable and I would do the exact same thing if I ever have another issue.

Did good work, contracted to another company but everyone involved was great…read more I had to clean up after them at the end though.

Corrections made by another plumber to Ron's Plumbing work: My entire tub had to be pulled up, the…read moretile removed, waterproofing removed, drain replaced and the drain flange added, which was supposed to be there from the beginning. This flange prevents water from going into the ceiling space below the bathroom and raining down into the room below (yes this was happening). I also had to get a leaking trap fixed that they installed. This was a $100k gutted bathroom that I am now spending thousands more on to correct their bad plumbing work. Avoid, avoid avoid. They will not admit when they are out of their league.

They arrived right when they said they would and were very professional and quick. Would definitely…read morecall them again if another plumbing issue arises!

$587 to cut off 6 inches of 1/2 inch copper pipe. Pro press a 1/2 copper fitting ($3.49) Screw on a…read moregas shutoff ($8.49) and reattach a 30 year old plus gas flex line ? My ring camera showed they were there just over 45 minutes . Called 6 times to resolve owner refuses to do the right thing.!! Go elsewhere !

Brandon came out to assist with a clogged main drain. I had Kirkwood Plumbing out a couple of years…read moreago. They recommended an annual proactive snaking of my drain (100-year-old house with a 12" section of copper remaining in my main line). I kept forgetting, and here I am. I signed up for a service that proactively reaches out once a year for cleaning. Brandon was punctual, super nice, and did a great job providing general maintenance tips for my home. Great company. Highly recommend!

Came out on short notice and fixed a plumbing leak I had, much appreciated and would recommendread more

Fred was great. Cear communication and very prompt. He worked around my schedule and completed…read morethe work quickly. No complaints, great experience.