It might sound anomalous given the straight-laced reputation of most estate agents, but Peach…read moreProperties is probably the quirkiest real estate agency in the neighbourhood, being housed in an ex-public toilet at the Shoreditch end of Bethnal Green Road. I rented my first Shoreditch flat through this relatively small but efficient and knowledgeable real estate agency and would definitely use Peach again. The staff have generally either lived in the area or do so at present and are particularly knowledgeable about Shoreditch's Victorian built Boundary Estate where many local residents rent one and two bed properties. All in all a charming little real estate agency that goes some way to dispelling the myth that all real estate agents are cowboys.

Finally, an honest estate agent who didn't laugh at my budget and try to coerce me in to spending…read moremore money on ugly apartments in Hackney. The two men that work at Peach are so helpful and a complete breath of fresh air, after dealing with local agencies such as Foxtons up in Old Street. It is a small, local estate agent that knows the surrounding areas extremely well. I would thoroughly recommend using them, or at least speaking to them before renting a property in the area, as they gave us a fair bit of useful information.

I rarely have much good to say about estate agents as I see them in the main as either dodgy, slimy…read moreor akin to second hand car salesmen. There is a but though...... My neighbour downstairs moved to Australia and was having problems letting his property here in Chiswick. He somehow managed to rope me into find another agent as the other company (green logo) was useless. Not having any real experience of letting I asked around and looked for any testimonials I could find online and the name Fletchers came up. I phoned then and can only speak highly of these guy's. James looked after the letting side and another couple of people came around to inspect and take pictures etc. They were professional, always came when they said they were coming, were flexible to suit my needs and informed me exactly of what needed to happen to get the place rented asap. After minor refurbishment works, James organised some letting and before long it was let out for 12 months at about the money that we required. Well done to Fletchers, keep up the good work. All o.k. in terms of a rating - it should be a four if not more but they are Estate Agents !!

I rented a property through Fletcher Estates once, and found the whole experience to be very…read moreaverage. They were quick to take my deposit, but much less enthusiastic about rectifying any issues, and instead always referring me to the "owner". Whenever I phoned, the staff had a nasty habit of screening calls for each other by always saying the person I wanted to speak to was "out" and asking instead to take a message - although they always magically appeared within seconds upon finding out I was phoning about a payment or something else they wanted from me. Before the lease ended, I was sent a letter informing me of a rent increase of £20/week in order to stay in the property. I queried this with the owner, and he denied asking for any increase. Maybe he was lying, maybe Fletchers wouldn't have told him and would have just kept the difference. I declined to renew, and when the lease was over they charged me for a check-out report (this had been agreed when the tenancy commenced), but they were sneaky by not specifying any price for the service. I suspect they made up a figure much higher than what it actually cost them. Whilst there's nothing I can single out that was very wrong with Fletchers, I wouldn't use them again to lease or sell a property, nor would I recommend them to anyone.

I've not had much experience with estate agents having had a lovely landlord at university and…read morelived with my parents before that but I had heard all the stories, the astronomical fees, the flats that looked amazing but were actually rat-infested, the weird slimey tactics. I was absolutely expecting the worst when I started flat hunting in London and I came across a few horrors but Michael Naik have been great. They didn't try to push us towards places that were over our price range or pressure us into saying yes to the place we eventually found, their fees were minimal and, as they are a letting agent, we just email or phone them with any problems and they send someone right away to fix it. And there were no nasty hidden surprises in the flat.

I had been searching for a property in and around Stoke newington for two months - having no luck,…read morethen i came across Michael Naik estate agents and registered, i was told the market was quiet, but that they would get back to me 'ASAP' if anything became available. The next day i received and e-mail suggesting i view a property. - I did and i loved it! Just waiting for all paperwork to be completed now and i'll be on my way! Overall i was very impressed with their quality of service and would definitely recommend. Thumbs up!

Estate Agents have never been my favourite people. However my experience with Mervyn Smith of North…read moreKingston has substantially improved my perception of them. When dealing with my purchase I felt they were honest and did not try and pull the wool over your eyes when a problem arose. After a survey was completed a fault was found that involve a significant sum of money to rectify. I ask for the asking price to be reduced to cover this repair. After a lot of negotiation we agreed a sum that was acceptable to both the vendor and myself. Not all I wanted but enough to cover a large part of the cost. I did feel they were being fair to both parties and without their intervention the sale would have broken down.

A very traditional local estate agent offering good old fashioned personal service.The good service…read moreis helped by the fact the staff are mostly long serving and this company does not suffer from the rapid turnaround of staff often seen in larger estate agents where commission is everything. The free valuation process is undertaken in a helpful, friendly and not rushed manner. Mervyn Smith tend to be realistic in the valuation of property not quoting ridiculous high asking prices which you will never receive. They have a good web site and were always on hand to answer any queries. The big advantage is their local knowledge.

I hate looking for properties, and have not had the best experiences with estate agents. When I…read morecame across DA, I was enormously impressed by the organisation, honesty and efficiency they exhibited, from first walking through the door to moving in and beyond. I recommend them unreservedly.

A friend of mine used this estate agent and said they were honest and did a good job. This is…read moresomething that one rarely hears about estate agents so it is pleasure to hear this and write this review. Winkworths do have a good reputation though and when I went in there once they were very nice, but I have not done a transaction with them. Anway, a nice estate agent

I would give zero stars if possible. Rented a property through the Chiswick office and had nothing…read morebut issues during my one-year stay. - No communication from the Lettings Manager. Once I paid the deposit, service level dropped to zero. After much chasing, was informed the Lettings Manager was no longer with the company and no one would follow up on her actions as she 'overpromised' clients. No accountability. - Repairs took forever. Months of weekly calls and emails to no avail. Winkworth promised to get back to me after every contact, but never would. When questioned about it, they claimed to have no record of previous communications. When I was finally put in touch with the repair company they also said they'd been having communication issues with Winkworth for months and weren't able to confirm any jobs. In a nutshell, they only look out for themselves, despite managing the property on behalf of the landlord and probably charging extortionate management fees. My back door lock was broken for over a month and anyone could've climbed over the back fence and just walked through the back door. Stay away from Winkworth Chiswick. Don't be fooled by their corporate image and perceived professionalism like I was. Go with a smaller, friendlier agent, there's plenty on Chiswick High Road.

This is a very friendly, professional estate agents. They deal mainly in new build properties for…read moresale but have a lot of rentals on their books. The staff are lovely and will really help you with that flat search. Would recommend!

Avoid this company like the plague. I have rented in London for years and have never experienced…read moreanything like it.

I have had my worst experience ever with this Estate agent. I cannot believe the rating…read more Do NOT GO WITH THIS COMPANY. They will treat you like a King before you have signed anything, once you have signed, the Director is just rude and does not care about the tenant AT ALL. I am a professional Sales Man and deal with people on a daily basis. This has been the worst treatment I have ever received. Very Unprofessional and I can prove direct Lies with E-Mails. I almost involved a lawyer.

I don't know whether this is a fact for most people but trying to rent or sell a property is a…read morehassle because you have to be so careful of lying cheating people who always want your money and never keep their promises. Anyway I have stopped going to big estate agents and cannot be botheered with advertising and looking for tenants. But I have found a gem of a company with low fees that will do as they are told. S o if you live in London and are looking to sell or want to rent-try LPZ I think their service is satisfactory bordering on good.