I've been coming here for years. I have to get all of my pants altered because I have tiny legs. The owner is always nice and sweet. I do appreciate that she gives every one of her customers the time they need, even if that means I have to wait a few minutes. read more

Great reliable alterations business! Would recommend and continue to come back here for anything alterations related. Thank you for the great work! read more

So, I don't doubt the folks that have had bad experiences here. But I have had 2 very normal interactions at Sew What. Both times I was helped promptly and courteously and the work done on my uniforms was perfect. I only wish it were a bit cheaper, but hey, it's way cheaper than the BX at Holloman. Also there's an AWESOME mural out in the parking lot that's worth having something tailored just so you can drop it off an appreciate it! I'd go back. And have. read more

Sew What Alterations - Sewing & Alterations Near Me - Alamogordo, New Mexico

First off I would like to say, the WORST CUSTOMER SERVICE EVER!!!!!!!!! The seamstress that looks like the teacher from the magic school bus doesn't help you out for sh*t - EXTREMELY RUDE - family run business! They sigh and grunt when presented with a possibly difficult job in front of you, instead of showing that they appreciate your business. The girl at the register with the dreads didn't help out as well. She kept walking away to do something instead of making you feel like you're a customer being taken care of. NEVER will I come back again. Will gladly report to BBB!! read more

I have no idea who wrote the previous review, but I've been using Sew What since 2004 before they moved downtown from Holloman AFB. They are the best alterations shop in town and do everything from dresses, suits, leather apparel, and of course Military Uniforms. I've seen them come in on weekends to get uniforms done for military members deploying on short notice at no extra charge. They are such great supporters of the military, that the Base Honor Guard has awarded them Honor Guard supporter of the year. And with all due respect to the previous reviewer, the only time I've seen them even come close to being rude is when the damage to the item was unrepairable, and the customer refused to accept the reality of the damage. Mind you, I've seen them repair some pretty damaged items, but even they have limits. The other time is when a customer comes in demanding they drop everything and fix their item for an event that night or the next day, and the alteration is a multiple hour fix, AND they already have a load of uniforms to be done quickly for a military deployment. This is a small business, family run (Mom and Daughter), and they truly care for their customers and the military. They take care of all of the local motorcycle clubs and charters, getting patches sewn on in the specific places each club requires. I even know of one club that doesn't allow their member to leave a vest overnight, so Jennifer scheduled and appointment for the biker to come in and get it done without leaving the vest. There's virtually nothing they can't fix or at least try to figure out. But if the customer has an attitude, well they will work to the limit of reason, but even Martha has her limits... ;) Sorry for gushing, but bottom-line this is THE place to go. Please consider them for all of your alterations needs! read more

My last assignment in the Air Force was the Superintendent of Logistics for the Security Forces Squadron at Holloman Air Force Base from 2009-2010. With that being said, part of my job was to ensure our deploying Airmen were outfitted with new uniforms prior to heading of to Iraq/Afghanistan and all the other places you've probably never heard of. With the massive Operations Tempo of the Security Forces Squadron, this meant 4 uniforms per Airman, 13 Airmen per Squad and an average of 4 squads per Quarter. (You do the math!!) That's a lot of uniforms!! And that accounts for only one Squadron's Deployment commitment!! Martha and Jennifer are two of the hardest working ladies you'll ever meet! They may close at 6 pm, but that doesn't mean they aren't sitting at their machines until 10!! Likewise, they continue their work at home, on the weekends! We had many last minute changes/substitutions on the Deployment Teams and they never batted an eye. They always managed to support our extremely unrealistic deadlines. I have since retired and continue to take my alteration needs to Sew What? The shop is small but has a great feel to it. Chaotic at times but I always try to stay for a few minutes just to talk and catch up. (I don't see them near as much as I used to!) I could go on and on... Bottom line... Don't take your alteration needs anywhere else! read more

Absolutely terrible service! I brought in my Abu top in to have my stripes redone. Yet I get them back and they look even worst than before. The lady tells me that they look like that so that the stitching stays. Then I mention that my stripes on the other sleeve doesn't have all of the extra stitching. After I tell her she goes & tries to fix it, yet it still looks disgusting! They don't even deserve that 1 star...waste of money. read more

Almost everything they have sewn for me has come apart and they have the worst attitudes of any family run business I have ever had the misfortune of going into. They will always be around bc new military members will usually not look here for reviews. I wish I had a better recommendation but I don't. Most places around here are just not very good. read more

If i could put 0 stars i would. The women who work there have bad attitudes. When i first went in to get my pants altered i told the older women that they are too long and they need to be shorter, i need the pants to be tight at the bottom, and that i need the waist band lowered. When i came to pick my pants up the pants were not made shorter. I went to remind the lady in the front that my pants were not shortened. She then proceeds to the back to tell the other ladies the issue and if it could be fixed. The older women in the back loudly say " She ain't say nothing about them being too long, I'm not doing them, tell her I'm not fixing them. Ugh tell her to leave the damn pants and she can pick them up before we close." I had somebody with me at the time when i went the first time to get them marked to be altered and she even told the women that i did say they were too long and that they needed to be shorter. I then went on by saying I'll just take my pants because I'm not going to deal with the attitudes. When i went to pay with my card the women says that it's cash and check only, but on the dont and on their counter it says that cards are accepted. I DO NOT RECOMMEND THIS PLACE TO ANYBODY. Take your money elsewhere. read more

This place is absolutely awful. They are incapable of hemming/altering anything correctly. Being from the south I probably have higher standards for things but getting a dress hemmed is not that hard & they told me they couldn't do it. Guess I'll continue shipping my stuff back home. read more

Very nice people. Always do a great job and will alter till your happy like my blues jacket.

Had two pairs of pants and a jacket hemmed. $34 seemed ok for this town. Then I asked to have them one day early (they said it would be a week). They wanted 30% charge for a day early. Then another customer being helped at the same time asks for a shirt to be sewn and done by tomorrow. "Oh, sure no problem." No extra charge. WTF? I guess you need to know the owner or something. This will be that last time I go there. Quality was so-so, as the pants hem is somewhat obvious (on a nice pair of pants). read more