Super thankful to Rowena for all of her help! Rowena was…read morequick to help me find an apartment, and was nice

Rowena was extremely helpful, kind and compassionate. She's a true gem and I thank her so much for…read moreher assistance throughout the application process.

I lived there for 55 years, and I must say that I wouldn't leave it even if I could. The neighbors…read moreare all wonderful, and so is the staff.

Did a whole lot of growing up here when I was 14 15 years old back in 1974 I am still friends with…read moresome people that live there back then it was a good time in life

Muy mal, estuve llamando y enviando correos electrónicos para agendar cita y nunca respondieron el…read morewedsite que tienen no sirve igual

There are roaches and the buildings are unclean. Management doesn't care and will not answer your…read morecalls or call you back, you can hardly even get them to respond to an email. All I asked is to get out of my lease early because I have a phobia of roaches and so far I've seen 7 roaches in like 2 months, and they said I would have to give them $7577.75 to get out of the lease early. Take your money elsewhere!

This apartment complex is very unsafe. I was visiting a friend and noticed a suspicious male…read morewalking around trying to open apartment doors and windows. Management needs better security features to prevent further incidents like this from happening again. Families and children have the right to feel safe and secure when walking around the apartment complex.

I usually don't like posting reviews but overall living here has been a pleasant experience…read more Maintenance team is great and work orders are completed and the property managers responds in a timely manner. Besides the rents being too high in my opinion I would recommend this place and have to other current tenants.

I recently left this building and I know they're "renovating" the empty apartments and jacking up…read morethe prices. By renovating I mean they use ply wood and cardboard to make entrances. if you decide to move in here there are some things you should be made aware of. This place is GHETTO. It's a slum, the owners and management are slumlords. The tenants are no better. They illegally shut off the water without giving 24 hours notice. They do it a couple of times a month, sometimes without warning. They're never in the office, or leave early. Idk why they bother to even post office hours at this point. They also constantly hire INCOMPETENT workers. Not to mention It's crawling with roaches and tweakers. They like to jump over from the alley behind the parking lot, they get strung out and lay on the ground. The building smells like crack during the day when it's quiet and at late at night. They used to sneak in and sleep in the laundry rooms. The laundry rooms have really bad hours, they're only open when everyone is at work and NEVER during the weekends. Doesn't matter though because the machines are constantly breaking down due to people's demon children throwing rocks and dirt in the washers. It's impossible to actually was at home. The jacuzzi hadn't worked in years, it's all dirty and management tried to hide it by putting a giant blue tarp around it. The indoor pool next to it was drained a couple of years ago as well. People like to sneak in and break furniture. They're are broken chairs and a giant dirty beanbag at the bottom of the pool. The main pool is almost never clean, the water stays clean for about 3 days before it's gets disgustingly murky and you can't see the bottom of the pool. And recently someone's child DEFECATED IN THE POOL. If you decide to take a walk watch where you step and wear a mask because there is animal and HUMAN feces all over the floor. Despite management having doggy bags people refuse to clean up after their dogs. And for some reason people like to do their business any and everywhere. Management also hates having the trash be collected during the week. They loveee having the trash cans overflow and have the culdesac full of trash. People also love to leave their furniture on the culdesac right where the car gates are. And the roaches are the size of chihuahuas. AVOID THIS PLACE AT ALL COSTS

There is no worse place in all of San Fernando valley to live. This is a bug infested water leaking…read moreslumlord managed bad bad place The bugs are the absolute worst. There is no bug problem here. It is a bug infestation LA county health inspector failed my apartment three different times for bugs. He told me the only way to get rid of bugs in this property is to vacate it and burn it down. They just gave me $5,000 to move and I'm sure they don't appreciate this review

The manager Veronica is incompetent at her job. Long wait for maintenance request, bogus charges…read moreshe can't explain. Favoritism towards some tenants. Not a trustworthy person at all. Stay away from this building the manager and the management company it's all bad! And if you do rent here keep track of every transaction and check your credit report.

The manager, Veronica, is not reliable. We have been without AC for almost a month during the…read morehottest days of the year. We've sent multiple maintenance requests and they have all been ignored. I even called the management company who told me to talk directly to the manager. However, the manager doesn't respond so we've just been left to suffer in this extreme heat. If you're a prospective renter, avoid this place at all cost. Trust me. Find elsewhere because it will be undeniably better than this.

I am going on my 2nd year living here and I love it. It's a very peaceful and quiet place to live…read more Monica (The manager) is awesome! She always makes herself available on her cell phone and is very prompt in completing all tasks. Whenever I have a question or concern (which is rare) I just send her a text and provides me with the answer I need. We recently had an issue with one of my wife packages that mysteriously disappeared, we mentioned it to Monica and she become our Sherlock Holmes. The location has 24 hours surveillance cameras and she was able to locate and return our package within a couple hours. That's what I call going above and beyond the call of duty. The place is always very clean and kept up to date. The pool is always clean and have great to have, especially in the summer months. Another thing that I like about this place is that our electricity is included in the rent and there are other utilities that that we are billed for but there are very minimal. Overall I am enjoy my time here in South Aqua Apartments.

I really enjoy living in this complex. Monica is great, very professional and trustworthy. She…read moregets things done in a timely manner. Monica made my move so easy, and made me feel right at home the 1st time I came to look at my apt. The complex is always clean, from the pool area to the laundry room, everything is well taken care of.

Housing here is brand new. It is 19 units or so, owned by Akenazy Development. Construction is…read morenice. Management takes several applications and chooses who they wish from the pile. Early in my stay I was prescribed a therapy animal. They made the procedure impossible and finally approved it two months later (with stipulations, which is illegal) once I had to get the housing authorities involved. They ask if you have pets in the application. At the time I did not, but they were insistent I was lying. By law, therapy animals are not considered pets. Be warned: if you have an assistance animal they will find a reason not to approve you. Most probable they will tell you an earlier application was approved. I have filed a complaint with the Department of Fair Employment and Housing. They have accepted the complaint and it is now going to legal. They also have a program for the homeless here. 11 units are used by the DHS & DMS. There is even case manager with an office onsite. They keep it very secretive which caused me to be concerned as I have two children. I asked verbally and wrote a letter asking they provide information about the program. How many homeless are housed per unit? - What is the turnover rate? Any restrictions about criminals, specifically sex offenders? - They refuse to answer anything. SK Management Apartment Manager Christopher Galdamez. 818-581-2885 124Harding@skmonsite.com Benefits Entitlement Services Team (Homeless Housing Program) Leepi Shimkhada 213-240-6582 lshimkhada@dhs.lacounty.gov

I read the review from Jon R., someone who doesn't even live here and felt that I needed to speak…read moreto it. As a long-time resident of Hansen Village Apartments, 13 years, I have yet to encounter a savage or animal (unless he means the 4-legged kind) living here. What I do have is a plethora of nice, caring neighbors in a peaceful and friendly community. The property is very well-maintained, from the laundry room to the landscaping to the units themselves. Mr. Jon R. states that there are people screaming , hollering and making noise well into the night, every night. I wonder if he's speaking about his neighbors that adjoin his wall and not our complex (separated by a fence, landscaping and a parking lot) because this has not been my experience. I walk my dogs, day and night (as late as midnight or 1am) and aside from the occasional loud tv, crying baby or the sprinklers, you can literally hear a pin drop. Perhaps his complaint is about the residence on Gladstone (behind his complex) that throws a party now and then with live music and an emcee/host? A lot of cheering, yelling and laughing goes on there but we all know it's a party so no one complains. No housing is without its bad apples but the many good ones here far outweigh the bad. I would suggest that if Mr. Jon R. is having issues with our complex, he walk over and present them to the Manager, Mr. Williams, or his staff. Also, writing a review about the apartment complex without actually living here is both wrong and irresponsible and labeling its tenants as loud, filthy animals and savages is reprehensible and vile.

From the owner: We are a private, gated 116-unit community offering studio, 1 bedroom, and 2 bedroom apartment…read morehomes in the foothills of the San Fernando Valley. With beautiful landscaping and a friendly community, Hansen Village is a great place to call "Home."