I been visit this places for more than two years, the services is top notch, they are professional…read moreand knowledgeable, Vanessa is just wonderful, same as Christine, the manager. If you need anything for your faces and well being, this is the places for you. Check them out you will not regret it. Maria

Jai Li looks very nice but don't be fooled. I attended Jai Li for over 2 years with over 10+…read moresessions and I have dark corse hair. If your a person of color RUN the opposite direction! I STOPPED attending due to Christine (front desk attendant) becoming a bit to personal making very rude/disrespectful remarks allowing her intrusive comments to get to me about my weight and acne prone skin making me feel extremely uncomfortable. I would think while waiting on Vanessa "maybe if i sit here quietly with headphones in she won't speak to me" but NO she would literally go out her way making herself seen speaking louder for me to speak to her. Vanessa was the tech to do my sessions, she is ok but after 10 session i was literally just throwing money away. I was still attending after 10 sessions hoping the hair would stop growing but it didn't and I noticed the prices kept going up outrageously for no reason every other month as if i was being over charged. The excuse to why the price was going up was (it's the machine we have to do maintenance on it) which is bogus.

I love this place! I had heard nothing but amazing things, and all it took was one visit for me to…read morefall in love. I will be coming here for any and all beauty treatments in the future. My first visit was to get a VIPeel hoping it would help with discoloration, and minor melasma problems I was having with my skin. Just like Emily advised, great results in just a week! Can't wait to do it again and continue to see sustained results. I love coming to see Emily for my skin care needs, she has loads of great experience but also always such awesome, and welcoming energy. I always feel like I am in good hands, and no question is a silly question as she says. An absolute pleasure to hang in her chair! Shortly after my awesome VIPeel experience, I came in and got my eyebrows combination of micro bladed and powder. Erin V is such a talented brow artist! Not only due to her artistic abilities but also her careful precision, she always makes me feel like I am in great hands. If you're looking for prime self-care in the Orlando area this is your place, Emily runs a gorgeous studio and everyone is always so wonderful. Thanks to these awesome ladies, I always leave feeling more confident with every visit!

I love coming to see Jaci, she is the absolute sweetest and knows her craft well. I come out each…read moretime feeling great and my skin radiates each time. They have monthly specials that are great deals and do an amazing job.

Oh my gawsh!! First, what a beautiful and vibrant Med Spa. It's so different from the traditional…read moremed spas I've seen and I love it! I came here to get lip filler for the first time ever so I was a bit nervous. The staff was inviting and kind. My Nurse Practitioner was Karla. She was so sweet and educated me on the entire process. I felt very comfortable to continue with the service. She gave me a squishy taco to hold just in case of pain, but the procedure wasn't painful at all. She was very careful and made sure I was comfortable and happy with the finished product. I also noticed that they provide a bunch of other services for skin care, and laser so I will definitely be back to try another service.

Please READ if you plan on becoming a customer of this establishment…read more They keep removing my wife's review The lies that this place spreads is absolutely disgusting and I would suggest you do not come here. Also read the other 1-2 star reviews before booking with them. This business tries to suppress reviews which is not a business I would suggest anyone go to. I came in for a treatment and was advised by my provider to only do half a syringe first to see how my results settled before completing the second half -- a recommendation I followed in good faith. At that time, I was told the pricing would apply to both halves if I came back within 3 weeks. AT NO TIME during the first session was I told that this was a promotional rate NOR was it WRITTEN anywhere. When I called to schedule the second half, I was told the promotional price no longer applied and that I would be charged the full rate. It was only after this dispute arose that I even learned my original appointment had taken place during a promotional event. That information was NEVER disclosed to me at the time of my visit. After leaving my updated review, the owner contacted me via text offering a discounted rate -- not the original rate I was promised. I declined and wished them well. They then told me that if I removed my review, they would honor the original price. The desperation was apparent, and quite frankly it left a bad taste in my mouth. Then, rather than leave it there, the owner comes on here to respond to my original review and spin the narrative of what actually happened -- leaving out key facts and presenting a version of events that is simply not accurate. What they conveniently omit is that I was advised to split the treatment by their own provider, that I was told the pricing would apply to both halves, and that I had no knowledge of being part of a promotional event until after the dispute began. As for the offer, it was presented after the dispute arose, not as a goodwill gesture. Framing it as accommodation after the fact does not make it transparent pricing. I updated my review because my overall experience changed -- not out of spite, but because how a business handles a disagreement says just as much about them as the service itself. Responding to a customer's honest feedback with a public narrative that omits key facts, and privately offering incentives to suppress reviews, is not the transparency you claim to uphold. These practices are disgraceful. Lastly, as I stated in my previous review -- please, get everything in writing. Any pricing, any promises, any agreements. This experience taught me firsthand that this business will not honor what they tell you verbally if you have no way to prove it. Protect yourself before your appointment, not after. Good luck to anyone who would book here. There are plenty of reputable companies you could book with over this place and I would suggest you check them out over this place.

Love this place! The staff is great and so dedicated and the aestheticians do listen to what you…read morewant in addition to recommend what you need. Fabulous place!

A hidden gem in Lake Co. for relaxation and fantastic service!…read more I recently had the pleasure of visiting and receiving excellent service from Misa. She did a pedicure for me. From start to finish, the entire experience was truly wonderful. As soon as I walked in, I was greeted by the friendly staff. Misa introduced herself and showed me all the colors I could choose from for my pedi. The seating area is not a regular seat like at a nail salon. It felt like a queen's throne! It was wide, cushy, and had enough space to put my purse, phone and items. What really stood out to me was Misa's attention to detail and genuine care for my well-being. She made sure I was comfortable throughout the entire experience and even provided tips and recommendations. I recently moved to the area so it was helpful to learn about her experience as a mom of a middle schooler and activities through the parks and rec programs. Overall, I had a fantastic time at this spa and would highly recommend it to anyone looking for a relaxing and rejuvenating experience. And if you have the chance to book an appointment with Misa, I would definitely do so - her exceptional service and expertise truly made my visit unforgettable.

A lot has changed at this spa during the past year. Towards the end of the session, Cherish just…read moresat behind me for several minutes, as if waiting for an enough time to pass so she could decently leave. I asked for her to do a lip wax which barely took a minute within the 45 minute appointment and was surprised to discover she had charged $15 extra to do that. $95 wasn't enough for her 45 minutes. At the checkout is a rather bold sign about leaving a 20 or 25% tip. I think a shirking attitude and greed has taken over this establishment. $110 plus a 20 or 25% tip for a 45 minute appointment with too much down time? Time to find a more positive place.

Been coming here since they opened and I love how my eyebrows look! Took my son for the first time…read moreto get Prom ready! Great job! Thank you again!

Came in on a Sunday night tired and needing to reset for the week, and Chelsea did exactly that…read more I'm not gatekeeping... she is AMAZING. Super relaxing, very thorough, and her technique is so soothing. Full body, head to neck to back--she really takes her time and makes sure you leave feeling right. The whole place has a calm, dim, quiet vibe, which just adds to the experience. If you're going to Hand & Stone in Longwood, book with Chelsea. Trust me.

I had the best facial from Sam. She was professional, knowledgeable and gave me a great customized…read morefacial. She knew my cue that I wanted to relax so she only spoke to me when she told me what she was doing next and that's how I like getting my facials. My skin was glowing with dew afterwards. I am so happy! I got a wonderful full body massage by Ellie after my facial. Ellie is amazing! Perfect pressure and got all my knots out as I relaxed in peace and quiet. The establishment is very clean and tidy. All staff are super friendly. I highly recommend a spa day here! I'll be returning.

Owner is super sweet and amazing and always superb services done here. This spa is very clean…read morecompared to others I had checked out in the area.

I feel lovely after a one hour facial with hand & foot rejuvenation by Salisse. I found this chic…read morelittle spa on Groupon and purchased one of their packages. I was greeted by an impossibly beautiful Barbie girl who helped me get checked in then Salisse took me to the cozy treatment room. Once settled in the lounge chair, a heated lavender eye mask covered half my face to relax me while my hands & feet were massaged and wrapped in paraffin wax plus essential oils before being enveloped in heated mitts. As I melted into the chair, my face was steamed, cleansed, exfoliated, aloe gel masked, tightening masked, moisturized and massaged. My neck, shoulders, and decollage were treated as well. When I was done I didn't look or feel gloopy which unfortunately happens at the end of many facials. All the products absorbed perfectly into my skin and I was ready to go out for the day. Before I left Salisse gave me a bottle of cold water, it's important to stay hydrated! I definitely recommend that you try this spa!