Every time I need to come in, 1. It's extremely easy making an appointment (even more urgent ones)…read more2. Staff is welcoming, attentive and professional. Dr. Acevedo, Christian and Jess were amazing! My puppy had a bit more of a concerning appointment today and all three made sure to answer all questions making the process a lot more comfortable. Jess helped me from start to finish; from making the appointment to checking me out. Very smooth and again, professional. Christians intake process was great. He got everything ready for our Dr for a more efficient visit. My puppy loved him even after some bloodwork! Dr. Acevedo answered all my questions. Gave me a treatment plan that made sense and one that I feel confident in. I truly appreciate the care this office has to offer to patients and owners.

We came in as the five minute grace period was expiring, but we couldn't speak to the receptionist…read morebecause there was someone in front of us. They told us our appointment was automatically cancelled and refused to let us speak to a vet even though they said the next appointment was not for another 45 minutes to an hour. There was no one else in the waiting room. We said we only wanted to ask the vet a question that would take less than 10 minutes, but the receptionist rudely refused and said she could only reschedule us for 4 hours later, which did not work for us. We've come here for years, but I'm glad they gave me a reason to switch vets.

Good customer service. I feel like the current staff is always super nice and the attendants are so…read morefriendly! They handled my pup really well despite how much energy he has. The vet is also very compassionate and thorough when he was talking to us. They remembered my 4 year old pit bull immediately. We have had only two visits here. One to get a referral for a TPLO surgery and recently for allergy shots. He's all recovered now so I'm really happy with our care!

Staff are friendly. Prices are reasonable; however, it seems like they are free willy nilly giving…read morevaccines without asking for consent. My dog was given the canine influenza shot ($38) without consent so it seems like a cash grab since it's not one of the core vaccines. Other pet clinics would ask first. I never had to question them what service is being provided, but I'll start asking.

This is from now my Lucy's health place! Doctor is…read morefantastic! I saw him going outside of the cool office to look personally to his patients. I love seen his sincere care!

Very cool doctor. He was very down to earth and gave my dawg his annual vaccines without a problem…read more My dawg is reactive and was really anxious, so we were really happy how Dr.Leung made it look easy. Thank you so much again, Doctor and team! - Mino and Family

This is the most AWESOME veterinary clinic. Everyone here is so welcoming…read more I am applying to have my dog certified for Therapy work and needed a form completed. They are so friendly and quick to get back to me. Don't want it to be soon.. But can't wait to visit this office because they make you feel good.

We have been going here for about 6 years now…read more Our boy is usually very timid and anxious. But he relaxes once he sees the ladies that work here. Upon checkin in they will have your pet step on a scale in the waiting room then you're assigned a room for them to assess them. Once the condition is discussed and treatment agreed upon, they will give you an estimate for those services before proceeding. Once all of that is agreed upon, they take them to the back to perform the treatment (if they're getting shots, etc). You pay on your way out. Bonus: they have a welcome sign where they write the animals names that's coming in that day. Our dog can't read . But it makes us smile to know he's welcome.

This is one of the most affordable place to see a veterinarian. The veterinarians are knowledgable…read moreand love animals. The staff is great with both my dog and cats. I brought my first cat to be neutered in about 2012. You have to call to schedule. He was in at 8am and by the afternoon. The wait times to see a veterinarian can be very long depending on how many patients show up. Appointments can also be backed up because of emergencies. I have an aggressive dog and they are very understanding about her needs. They also help pets having emergencies. Nobody is turned away. It was really hard to find any practice like this when the location was closed temporarily. I'm glad this location is open and I hope they stay open.

I was very disappointed with my experience at this pet clinic. The facility appeared dirty and…read morepoorly maintained, which did not inspire confidence in the level of care being provided. The biggest issue was the handling of my dog's vaccination records. We provided official vaccine records showing that our dog was vaccinated, but the clinic refused to accept them because their requirements were different from what is commonly accepted elsewhere. This was not clearly communicated beforehand and resulted in a wasted trip and a lot of frustration. The staff's communication felt unprofessional, and the overall experience left me feeling that customer concerns were not being handled appropriately. I would recommend that anyone considering this clinic ask detailed questions about their vaccination requirements before scheduling an appointment.

I have been coming here for 4 1/2 years. The office is…read morealways clean. The staff is super friendly and helpful. I been bring my French Bull dog here since I got him. Dr Kim always takes the time to explain everything and treatment plans with us. He is really good with making sure all my questions and concerns are addressed. I can always call and leave a message with any of my concerns and his staff is so wonderful at calling me back. His staff is so welcoming and wonderful with my boy. I just wish they could be open just a little later. I recommend this vet office to my family and friends. I truly trust Dr Kim and his staff. 10/10 recommend.

Veterinarian was very thorough for my 16-17 year old dog. Always fast and friendly service.read more

I can't give enough compliments to this vet. Been here for years and I just realize I haven't wrote…read morea review for this vet because it deserve many many stars. First off thank you Dr. Ash for being informative and especially he always kind and treat animals with care and passion. He never recommend anything that's unnecessary and we - clients appreciate it so much! Neemo has been spayed here and did see Dr many times and been cured here many times. She has good experiences here as well as Ozzy ( though Ozzy is scared of everything, she managed to overcome her fear here so yk the staff are very gentle) If you're curious, prices here are affordable/ reasonable to me. They never push you to do things that not needed atm. 10000% recommend you to come

If I could give Dr. Ash 10 stars, I would!…read more After many years of sharing my life with cats (including some wonderfully opinionated and very shy ones), I can honestly say Dr. Ash is the best veterinarian I've ever had. Around our house, he's simply known as The Cat Whisperer. Somehow he has this magical "Dr. Ash method" that can calm even my most nervous, difficult cats. Cats that normally hide, hiss, or make everyone work for it seem to trust him. I still haven't figured out his secret! What really sets Dr. Ash apart is the time he gives every patient and every pet parent. He never makes you feel rushed. He explains blood work and treatment options in incredible detail, answers every question, and has even called me in the evening to personally discuss test results. That level of care and dedication is almost unheard of. I also want to recognize his amazing staff. Raquel, Andrea, and everyone at the clinic are always so kind, patient, and genuinely caring. Whether they're drawing blood, collecting urine samples, trimming nails, or giving one of my cats a sanitary trim, they handle each cat with such compassion and professionalism. You can tell they truly love what they do. I've trusted Dr. Ash and his team with my cats for many years, and I wouldn't trust anyone more. They treat every one of my cats as if they were their own, and that means the world to me. And here's the highest compliment I can give him: if Dr. Ash ever moved to Timbuktu... I'd be pricing moving trucks the same day. That's how much I trust him. Thank you, Dr. Ash, Raquel, Andrea, and the entire team for the exceptional care you've given my furry family over the years. You are all simply the best.

We take our 2 dogs here for the past 2 years for checkups shots and the like. Both our dogs are…read moreolder, one is 12 and the other is 13. Generally I am able to make appointments for them within 48 hours of needing to be seen which is good. However their hours and appointments might be limited sometimes so YMMV. Recently our older dog was having issues and we brought him in. Our first appointment did not go well as he was never seen, they told me to come back the next day which I did. We came back the following day and he was seen for his lack of appetite and urinary issues. In the past everything was fairly expensive but this time took the cake. It cost $700 for an exam, two lab tests and a small medication to increase his appetite for a few days. The worst part is, we did not get any diagnosis since they didn't find anything wrong. They also checked his ears which he is often scratching daily and they said were totally normal also. The next day he was worse so now we are forced to take him to an emergency room and pay double the cost, at a minimum. They also gave me about using our Carecredit card for the payment, which is in my wife's name, even though they know both of us and our dogs for the last two years. They also didn't give us any discount for the trouble of rescheduling on us or being a repeat customer. Imagine going to a mechanic for your car paying $700 and it's worse than when you brought it in? That is the situation as of not.

Cypress Dog & Cat Hospital Is the absolute best. Their staff…read moreis caring, friendly and knowledgeable. They take the time to do everything they can to treat your pets. We've been bringing in our animals for 10+ years and it's the only place we'll go. Sneezy, Bacon and Eggzy thank you for taking care of them! If you wondering where to go, Cypress Dog & Cat Hospital is the answer.

Haiku: A Acacia Animal Hospital…read more Takes care of my dog Staff sweet and professional Still curbside drop-off. --- My neighbor recommended me to Dr Adams at A Acacia Animal Hospital and I've been pretty happy with them. In the past year, I've had to bring my aging dog in several times for various issues. Usually, when something happens, I call for an appointment and they've been able to squeeze us in either that day or in the next couple of days. There have been times they've been fully booked and not able to immediately accommodate us and I respect that. One of our major visits last year was for my dog to get surgery and remove some skin tags from his body. He had to be sedated for a couple of hours. During that time, Dr. Adams did a fine job removing his skin masses and also did a deep teeth cleaning. Our pup came home and recovered well. The office even called the next day to check up on him. They are doing curbside meet and greet. Just park in a numbered spot and call the office upon arrival. Since they are still doing curbside drop-off, I've never been able to see inside the office and how Dr. Adams and the staff interact with my dog. For the most part, when Dr. Adams comes out to talk to me about how my pup is doing, he is professional, kind, and answers all my questions. The only downside is their billing and record-keeping system seem to be archaic. They haven't transferred to a digital system. It'd be much more convenient to receive printed receipts (vs handwritten receipts), an electronic log of his vaccinations (as well as a list of upcoming shots), and digital reminders of future appointments.

Staff here are always so friendly and treats my dog with care. The vet is nice, although blunt and…read morestraightforward. He really explains everything so well and leaves it open to asking questions.

We highly recommend this animal care hospital. The talented and friendly staff have provided…read moreoutstanding care for all three of our dogs, ranging from puppy to senior, and our herd is always happy and calm when they come in. Thank you all for the continued support and wonderful care you give to our herd. -- TK

Plenty of parking!…read more You walk in to a clean & large lobby. Greeted by friendly staff. We were taken back to the room quickly. Kat, met our dog & us with a smile and was friendly and happy. The Vet! Oh my gosh she is the best!!!!!! So warm got down to pet River (106lbs) looked her over gave us her opinion and we are sold on Happy Tails!!!