Our experience here was excellent. From admission to discharge, all of the staff were caring and…read moreprofessional. The medical staff went out of their way to communicate and keep me posted. The patient care staff person did a great job and I watched her interact positively with all of the families waiting.

When my daughter (after a major stroke - paralyzed left side) was placed at this facility it seemed…read morethat the staff were attentive to her condition - wrong - as soon as we left the issues started - #1 it took the staff over 30 minutes to come to her aid after she fell on the floor. no notes as to her "Fall risk" even with a band stating that in her folder - not on her arm. #2 Getting the staff to respond when it was only there - over an hour, when we were there- 10-15 minute responses. she has been left in pissed cover clothes and sheets for over an hour. staff kept the "Call Bell" out of her reach (12X) until "the family" complained to Senior Administration even then it was not totally resolved. #3 Patient Techs leaving PHI, room number, meds, and diagnoses - total HIPPA violation. Admin did nothing but thanked us for giving it back. #4 Room had a serious electrical safety issue ( no cover on a 4 gang outle. My overall review of this place - they keep family happy but not patients. I recommend you find another place for rehabilitation. Buyer beware. If I could score in a negative I would (-25). Do not put your family or friends to this place. They are there for the pay check nothing more.

I've been coming to this facility for many years, and one of the biggest advantages is that they…read morehave all departments under one roof. Whether I needed urgent care, routine services, or an overnight stay, everything was handled in one place, which has been incredibly convenient. I've used their urgent care many times over the years and even stayed overnight on a few occasions. Each time, the care was very cost‑effective for both me and the facility. Like any medical center, there were occasional issues, but in my experience they were unintentional and addressed quickly once brought to their attention. I've always appreciated that responsiveness. The building itself is consistently clean and feels secure, which gives me peace of mind whenever I'm there. The parking garage is another plus -- plenty of spaces, easy to navigate, and never a hassle. Overall, I've had a reliable, positive experience here for a long time. No complaints.

Chronic pain doctor worst communication and don't respond to emails, telephone calls. I have…read morecomplained of chronic pain for nearly 4 years and no relief after numerous of visits at the chronic pain clinic in Lutherville and South Baltimore locations. The doctor in this department seems to disregard your health, I am very disappointed with the health care received. If I could rate less than zero I would. Healthcare provider seems to be more concern with quantity instead of quality care. Within the last two weeks I have emailed numerous of times and no response from my doctor in chronic pain management at Kaiser Permanente in South Baltimore or Lutherville centers. I can only state "the worst" . When you try to schedule an appointment you can never get an appointment less than 2 to 3 months out why should patients that are paying their monthly premiums have to wait 2 to 3 months to get an appointment especially if you have chronic health issues or you're being told there's no doctor at that center that specializes in your health concerns or available 4 months out. I have considered Open season to change my health plan I've had enough I'm feeling as though patients do not come first. I rate a zero​

The check‑in desk closed an hour earlier than the posted closing time, which wasn't acceptable…read more Because of that, I wasn't able to get my wristband.

Everything is under one roof. More specialized services can be referred another Kaiser center. The…read morelab is very efficient, as are all the staff, technicians and doctors.

Arriving by ambulance isn't usually fun, yet the staff was competent and helpful. She was brought…read morefrom farther away to see an eye specialist. They have a room specifically for eye exams. Though the wait was long, the staff was accommodating. She left feeling better with follow-up appointments scheduled.

I should have looked here to see the 2.5 star rating before I even reached out to them but I had…read morecalled because I saw lots of good ratings for a specific doctor there who might be a fit. Called Johns Hopkins Hospital today to try to schedule a consult. I started off saying that I had an MRI with certain results noted and wanted to schedule with a certain doctor for consult. I was given a lot of pushback by the scheduling person that I needed a confirmed diagnosis. We went back and forth multiple times and finally she was like oh your MRI note qualifies as a confirmed diagnosis. Wild considering I said it a couple of times already though I don't know what exactly a confirmed diagnosis is as a patient! Then she proceeds to ask for all this information on DOB, address, demographics, and other info. Creates an account. She only asked if I allow texts from the clinic for notifications but not if she can create an account. Then says you still need to gather your medical notes and imaging then upload in one spot and fax in another. Then subjected to a review before knowing if I can see this one doctor. Or I can go on their website and pick another doctor to request a consult and that doctor will confirm if it's a fit. Either way it feels like it was an invasion of privacy without consent or desired outcome...I only want to provide all this info if we're actually scheduling something and I thought that was where we were headed. It was not. I feel like this process has major data privacy issues - creating an account without asking me, collecting personal data without need, and just wasting my time in not even being able to set an appointment. I provided all of this only to find out that no we can't schedule an appointment yet and I never gave consent to creating an account like this (got a text message saying an account was created) and would not have if I knew I was not being scheduled at the end of all this back and forth. It should be upfront that this is the process then asked if I want to proceed. Instead, all the data was collected then I was told. The initial pushback suggested that I had to undergo a review by a group of folks to approve for Dr. He to see me because I didn't have a confirmed diagnosis. Then it turned into this is just the process in general to see him. Overall, process was incredibly frustrating and I would not wish it on anyone who is going through a trying medical time. 1. Pushback based on saying I didn't have a diagnosis when I already shared what she was looking for even if I didn't know what she was looking for 2. Pushback trying to redirect me back to my PCP for a diagnosis when I shared the MRI finding and that my PCP said it is best for a specialist to handle next step as we were not clear what to do 3. Pushback saying I need a group of people to review my case to see if the medical circumstances qualify for Dr. He to consult on because I supposedly didn't have a confirmed diagnosis - fine but then we confirmed the diagnosis and then it shifted to this is the general process 4. Pushback that I misunderstood her pushback that I either do all this legwork of collecting paperwork and uploading and faxing in two different spots to hopefully pass this mysterious group review to schedule an appointment or find another doctor and request a consult and hope they believe it's also a fit While I don't doubt the doctor is great, the front door to clinics is incredibly important - not only to help ensure the providers can focus as much as possible on what they do best but also being responsible in how they interact with patients and their data.

I am so proud of the professional growth and excellent care we have experienced in our local…read morehospital! We've lived "across the street " for over 30 years and have witnessed the vast facility upgrades and quality improvements in the medical staff care! They saved my husband's life twice so I am forever grateful and I care so much that other patients have quality experiences here. I know the attention to patient wellness has improved exponentially, especially in the last 10 years and I feel that they listen to community input to get even better.

Most of the nurses are with Poor attitudes and lack bed side manner-5th floor Neuro. Be ready for…read moredelayed responses, attitudes from phelbotomy. Much appreciated to nurse JONICO who treatment my son with respect and professionalism. If you have a loved one on this floor who is mentally challenged patient, be ready for staff to treat them like they're INVISIBLE, NOT WORTHY OF RESPECT, and most importantly their health is not a priority.

Dr. Lawanda Rollins was nothing short of compassionate, patient, detailed and practiced great…read morebedside manner. I was a new patient and it was the best doctor's visit I have ever had. I left with all of my referrals and prescription sent to my pharmacy..I left feeling complete and confident that I have made the right choice in choosing Dr. Lawanda as my primary care.

From the owner: Two Ways Medical Care is a primary care practice for adult patients of all ages. We specialize in…read morehealth and wellness, preventive care, cognitive and memory testing, DOT physical exams, sports physicals, and pre-employment physicals. We offer sick, urgent and some same or next day appointments depending on your health needs. We are accepting new patients. Our office has been selected as a Top Doctor in the Maryland region.

Went to this facility yesterday the medical assistant/ receptionist was professional friendly and…read morehelpful she went over and beyond make accommodations for me I would to say Thank you for kindness your you showed to community that you serve

They have absolutely no process in the ER. Patients were crying with pain for 8 plus hours before…read moresomeone sees them

KKI is a joke. They put your child on a waitlist and he never comes off of it. My son has been on…read morethe fucking wait list for 9 months. Then, they tell you your son is aging out of the program. What program? Fucking JOKE. Do not waste your time.

The first thing you must be aware of is what they charge. By calling themselves an, "outpatient…read morehospital", they will charge you $1400 for the initial 90min telehealth consult and then $615 for every 50min telehealth call after that. We consulted them for advice re helping our son with ADHD stay focused in school. We worked with Dr.Chengappa. She was not clear that they can't really help with that (only with at home tasks which we explained were not an issue) and also was not knowledgeable about self-monitoring techniques in school. I got better info re that with a basic google search. It was only after the initial consult and two follow ups that it became very clear to us that they would not be helpful for our needs. Now we owe them $2185 for a waste of time. I spoke with the director there, Dr.Susan Perkins-Parks, and she was unsympathetic and only willing to give us a 10-15% discount.

I've had two stents inserted into my coronary arteries by Dr. Zaidi and two hernias fixed by Dr…read more Mackey. All my University of Maryland/St. Joe experiences have been positive. Everyone who interacted with me did so in the friendly and efficient manner that I always want when I'm a patient. I'm an old retired emergency physician so I know what excellent medical care is supposed to look like, and UM/St. Joe provided me with excellent care.

Unfortunately, I recently have been dealing with a family emergency and have been spending quite a…read morelot of time here. Despite the hardship, all the workers, doctors, nurses, etc. are so extremely kind. In Baltimore, we are truly so blessed and "lucky" with great doctors and hospitals and St. Joseph Medical Center is a prime example of that. The team of doctors is attentive, smart, empathetic and caring. The nurses are amazing and accommodating. The center is clean and filled with messages of hope and care, especially with their specialized spiritual team.

I have been a patient at this clinic for more than one year. They always treat me well and address…read moremy concerns. My care plan is very through and my health has improved. I would recommend Mercy Clinic especially to seniors or anyone. CRNP De Deyne is great. She is kind, respectful. I am grateful for her care. From X-rays to blood draws, infusion clinic is great. Peggy Daniels

IMAGING -- CT SCANS, XRAYS, MORE Very professional,…read moreanticipated my questions, provided detailed answers, and explained the process as the procedure was happening. My technician was cheerful, helpful, and efficient. Today's results were posted to MyChart in less than an hour. Easy and plentiful parking, quick check-in, bright and clean facility, all on one level. Over the years, I've had a variety of scans and imaging procedures here. All were excellent. Even after I moved away to Silver Spring, I still drive almost an hour to get to Mercy Personal Physicians - Lutherville.