One Medical at Pike & Rose has a great office. The interior design is welcoming, the music is…read moregreat, and parking is convenient. The PCP I saw had excellent bedside manner and was very thorough. I have no complaints about the doctor or the medical care I received. However, I would not recommend the staff member who was drawing blood in the morning. Before we started, I specifically explained that I am not good with needles and that my veins can be difficult to find. I asked for someone experienced with difficult blood draws so the process could be done with as few complications as possible. Unfortunately, she was unable to locate my vein. She inserted the needle where the vein was not and then attempted to reposition the needle under my skin to find it. It felt like a blindfolded dart competition. I immediately asked her to stop and politely requested another person to draw my blood. I was told there was no one else available at that time. I returned the following morning hoping someone different would be available, but the same person was there, and I was told no one else would be available until 10 a.m. I understand that difficult blood draws happen, and I don't expect every attempt to be perfect. But when a patient specifically communicates that they have difficult veins and anxiety around needles, I believe that concern should be taken seriously and an experienced person should be available when possible. I'm sharing this because I would not want someone else who has difficulty with blood draws to have the same experience. The office and PCP were excellent. My concern is specifically with the blood-draw experience and morning staffing.

Great experience. Everyone here was super nice and I loved the no-wait time. There were also…read moremultiple bathrooms that were for one person at a time (which is great if you need privacy), and the bathrooms were fully stocked with any miscellaneous needs (e.g., if you need tissues). I came here for an ear evaluation and while the examination was smidge too quick, all my questions were answered.

I normally hate going to therapy and dealing with the whole doctor thing. I will honestly say that…read morethis was a great experience. There were two parts. Upstairs where you meet with the doctor and downstairs where you meet with your physical therapist. The whole staff and the doctors were exceptionally nice. I enjoyed coming. The energy and the employees here were simply amazing. I don't let just anyone touch me or get near me, however I would see at least five different people the eight weeks while I was here and they all were amazing. Not sure if they had chic-fil-a customer service training here but what ever they did I hope they keep up the good work. It was never crowded, no long wait times, I was in and out.

I accompany my mother to all her appointments, and I've consistently witnessed Dr. Grace Ahn's…read morekindness and competence. She listens attentively to my mother's concerns and ensures she feels heard and supported. Her PA is also very good, and the front desk staff and nurses have always been professional.

My Arthritis doctor moved to a new office. I went in for an appointment and really liked the brand…read morenew office. Dr. Segal is an excellent doctor. He is an expert in his field. He is very kind and spends a lot of quality time with his patients. This sometimes makes him late for your appointment. Although, my appointment was 8:15, I was still waiting for him to finish with other patients. But, when you get your turn, he is understanding, a great listener, and really tries to personalize your treatment for your optimum healthcare. This time, Dr. Segal reminded me of my upcoming treatment at the Arise Infusion Center. The staff at this new office couldn't be nicer. Although, there was a little confusion on what room I should be in. But, that was corrected right away. They took labs and I was on my way.

I called here at about 1pm for a medical certification appointment. I was told I could come at 2pm…read more I was excited especially since a lot of offices aren't taking new patients! I was immediately blown away by the customer service. Everyone was very friendly. If this makes sense, it felt immediately like home! I asked immediately if I can become a patient. The doctor listened to MY concerns. Dr. Florence made it very comfortable to have open dialogue about health concerns and questions I had. I am very vocal about having an African American physician for those reasons especially (no shade!). I would recommend this place to anyone looking for care. I left out making a PCP appointment for myself and significant other. Can't wait to make this place my home! So not only was I able to be assisted with my written certification but I also found a new doctor home. I left very happy!

Dr. Odubayo is professional, knowledgeable, kind and I am happy I discovered her and the staff is…read morewonderful and they have some Saturdays appointments.

It seems the same awful staff still have their jobs eight years after Dran's spot-on review…read more Although, the day I called, they were training a new person who was lovely. She's going to regret who she becomes if she keeps that job for long. The rest... by god, they are mobbish and hell-bent to deny. The next call I made was like a trip to Disneyland by comparison. And then the day before my appointment, the counselor, Shanda, calls to make sure I am aware of her high-falutin' morality that my own life is irrelevant: essentially "You can go anywhere, but you can't come here." I always find it curious when people invalidate the very thing they chose to dedicate their lives to. Funny that she has specific experience in what she says she can't do on my behalf. Funny how I didn't ask for counseling anyway. Horrific humans, if you can call them that.

You generally don't have to wait too long past your appointment time to be seen (estimate between…read more5-20 min). I also did not interact with one rude/careless person here, but don't expect the check out/appointment lady to be the friendliest. However, I do feel this practice is trying to "sell" you on more visits and pictures than really making you feel like you truly want to come back. 3 Stars because the part I did not like about their practice is the billing department. Why does it matter? They consistently incorrectly bill, which causes a big pain for you as the patient, to sort out between them, you, and your provider. The 2 visits I had there, I called their billing department (Privia, totally separate entity from GWMFM), who tried to call the Actual office's Billing Department and was n-e-v-e-r able to get a response from them, which left the outstanding bill issue open for months and countless Past Due Notices from their office, even though I was diligently following up every week. I would try and minimize trying to visit here.

had a Hysteroscopy conducted by them. Emily called me with pre-op information and any time I had…read morequestions I called the number she gave me and she always answered by the second ring. She was very responsive on phone calls ave emails. Once I got to the surgery center Lisette (sp?) checked me in and explained everything to me in detail. I was called back shortly thereafter, and the triage nurse, I didn't catch her name, was so very nice to me. Everyone made the experience comfortable. The anesthesiologist came back to introduce himself and explain what he would do. The surgeon came back to explain what my procedure would entail. The RN that would assist with my surgery, I didn't catch her name either, came to take me back, the medication was started as she pushed me back to the operating room, and when we got there I was moved to the pirating table. The last thing I tender was them telling me to make sure I was centered on the table. I woke up thinking to myself, when are they going to get started? I looked around the room didn't know where everyone was and I noticed that I was back in the bed that they wheeled me into the operating room on. I had been out for an hour and a half. I started feeling cramps and I was offered pain meds. I was offered water and snacks, but I forgot my chips, because she told me I could get dressed when I was ready. Completely forgot about them. The entire process from the time I called to make the appointment until I went home was exceptional. I'm now 8 hours post surgery and I have no pain. Highly recommend! The only thing I didn't consider was whether or not they were a participating provider for my insurance, which they're not. But after the care they provided, I'll take that on the chin.

ENDO WARRIOR - I went into this experience with a lot of hope…read more I had struggled with symptoms of endometriosis for well over a decade, and when I first consulted with Dr. Paul MacKoul, I honestly felt like I had finally found my saving grace. I felt heard. I felt believed. He reassured me that what I had been experiencing was real and not "all in my head," and he felt strongly that I had endometriosis, adenomyosis, or possibly both. At the time, I wasn't ready for a hysterectomy. My MRI had not shown adenomyosis, and I didn't feel comfortable removing my uterus without a clear reason. So in April 2025, I agreed to laparoscopic surgery to look for and treat endometriosis. I was told afterward that some endometriosis had been found and removed and that everything had gone well. My operative report documented only Left sided endometriosis and a fibroid. My recovery initially went very well. I truly thought I had finally turned a corner. Then the pain came back. My bleeding became significantly worse, and I couldn't understand why I was still feeling so bad after surgery. I contacted the office again, and after discussing my symptoms with Dr. MacKoul, he recommended another surgery. This time, he believed adenomyosis could be contributing to my symptoms and recommended a supracervical hysterectomy. So only about six months after my first surgery, I went back for a second surgery in October 2025. After that surgery, I was told that more endometriosis had been found and removed that had not been seen during the first surgery. The pathology from that October surgery confirmed endometriosis in the right pelvic sidewall, left pelvic sidewall, and left uterosacral area. Also, fibroids on uterus but no Adenomyosis. Despite having now undergone two surgeries, with removal of my uterus and tubes, I continued to have significant pelvic pain. The pain became more constant and was affecting my everyday life. Then the pain became even worse. I contacted Dr. MacKoul again, and this time I was told there was concern that I could be experiencing ovarian torsion and that I should consider emergency surgery. I decided to wait for an ultrasound first. Thankfully, the ultrasound showed normal blood flow and no torsion. At that point, I knew I needed another opinion. After two surgeries with the same surgeon in less than seven months and still being in significant pain, I couldn't shake the feeling that something wasn't right. I sought out another surgeon, and in June 2026--just over seven months after my second surgery--I underwent a third surgery. What was found during that surgery left me with more questions than answers. The surgeon documented extensive pelvic adhesions, with bowel and multiple loops of small intestine adhered throughout the pelvis. Both ureters were surrounded by significant retroperitoneal fibrosis and required complete ureterolysis. Endometriosis was found on both pelvic sidewalls and near the bladder. The surgeon spent extensive time freeing the bowel, opening both retroperitoneal spaces, freeing both ureters, and excising the endometriosis. The pathology confirmed endometriosis involving fibroconnective tissue on BOTH the left and right pelvic sidewalls. This is the part I struggle with the most. The first surgery documented bilateral disease and right ureter involvement and stated that all disease had been resected. Six months later, the same surgeon performed my second surgery and again documented bilateral endometriosis and complete removal of retroperitoneal implants. Yet less than eight months later, a different surgeon found significant bilateral retroperitoneal fibrosis, extensive adhesions, and pathology-confirmed endometriosis on both pelvic sidewalls. I understand that endometriosis can recur and that no surgery can guarantee that endometriosis will never return. But after reading my own operative reports and pathology reports, I am left with very difficult questions. Was this truly new/recurrent disease? Was some of the disease missed? Was some left behind? Was the extent of the disease underestimated during either of the first two surgeries? I don't claim to have the medical expertise to answer those questions. I only know what happened to me, what my records say, and what was ultimately found during my third surgery. And after everything I've been through, I believe I have every right to ask those questions. I went into this process after more than a decade of pain believing I had finally found someone who would help me. Instead, I have undergone three surgeries, dealt with continued pain, missed time from normal life, endured the physical and emotional toll of repeated procedures, and am still trying to understand how I got here. I give 2 stars because on a positive note the postop nurse was absolutely AMAZING and so caring. It felt rushed with CIGC & was not made aware of out of network insurance.

My brother has been coming here weekly for over 10 years since being medically discharged from the…read moreNavy. The doctors, nurses and staff have given him consistent, quality care every single visit! I love that the building is connected with University of Maryland Medical/Shock Trauma. The "VA" is easy to find. Parking garage and street parking. This VA takes wonderful care of our Veterans!

So.... yeah, I'm also a disabled Air Force Veteran. Baltimore VA Medical Center was my chosen…read morecenter versus DC. BVAMC is so convenient and accessible! I can park around the corner and walk right in. Always! Even now, in these COVID times, the check-in process is streamlined. All my experiences thus far have been great. I'm glad I opted for Baltimore versus DC.

Dr Triana is very compassionate, gentle, and I have confidence that he knows what he is doing. The…read morestaff at the desk are exceptionally warm and welcoming. Dr Triana's dental assistant is also very friendly and very nice to me.

I am willing to travel from out of state to see Dr. Bolding -- she is that good. She cares, she has…read moretaken excellent care of me and my sleep apnea situation, and she is honest. she doesn't do things just to do things -- which i like. you have a dialogue with a skilled, honest provider. recommend her HIGHLY.