They did an AMAZING job. They brought the finishing touch to our newly renovated bathroom by making…read moreour ugly green surround tub shiny white. They were professional, arrived on time, and came all the way to our home on Cape Cod (they work out of Providence). I had researched for weeks businesses that do this kind of work (some of which have horrifying reviews) and I am so glad I came across In Touch! They spent time prepping and making sure our light fixtures, tile, vanity, and painted walls were all protected before they began. They even were able to take out an old grab-bar on the side and patch the holes. You would've never known it was there or that our tub was green! It's now stunning. My bathroom looks like it's out of Pottery Barn. We will definitely be calling them back for our other bathrooms!! Thanks again In Touch!

11/15/19: My bathtub + surround walls look FANTASTIC. Alex + his helper Jose did a wonderful job…read more Lots time "prep work": covering/taping to make sure walls etc not damaged. Worked non-stop. Covered floors and did full clean-up. Amazing look. Hard workers. Recommend 5*****

I was thoroughly impressed by the service and timely delivery of my cleaned carpets. Cody and Cam…read moremade pick up at the house a breeze. Phillip delivered the cleaned and rebound carpets very efficiently. I had brought an antique Kilim in for cleaning last year and was impressed with Randy's appreciation and knowledge about the rug. Cleaning was carefully done. Thank you ALL for your fine work.

Everyone over at Morency Floors was fantastic to deal with. When my flooring job turned into a…read morelittle bit more than just an install, they accommodated my needs and explained it every step of the way. Kevin and Michael were my on site installers and did a great job. Definitely recommend them for any flooring work in the future!

We hired RI Floor Planing to refinish two floors of our 1920s house - several rooms, hallways,…read moreclosets, and a staircase, a mix of white oak and pine. We got quotes from a few places, but Michael was the only person who offered an in-home estimate. He answered all our questions, told us exactly what to expect, gave us an estimate on the spot, and was able to schedule us on relatively short notice. Communication was great. Michael & co were clear about how long the work would take, showed up when they said they would, and sent us pictures after staining and after the first coat of polyurethane. Their attention to detail really shows, and they did a great job wrapping appliances and smoke detectors too and generally cleaning up after themselves. We're thrilled with the final results, and we would absolutely use RI Floor Planing again.

Michael and his family crew refinished my red oak floors to the state they were in when I built the…read morehouse 30 years ago. The price, communication and quality of their work is excellent. Believe me, you want your floors refinished by this company!

A friend had an amazing experience with Ace, so I decided to call them to sand and refinish my…read morefloors. I live out in Taunton right on the edge of their service area. Thom came reviewed the rooms and provided me an estimate on the spot. No pressure, gave me a quote and he was his way. Followed up with Troy a few weeks later to book the appointment. This was a two day process, the sanding and refinishing transformed my floors to their original condition. The work crews were on time and courteous. This is the type of small business people need to support.

NEVER use this company. Bad quotes and very bad character. We received a quote for carpet in two…read morebedrooms and living room. The quote CLEARLY states TWO bedrooms. They arrived and began the job, then realized they had made an error in their math and not figured the footage to accommodate both bedrooms. Being kindly, I offerred to meet them halfway on THEIR mistake on the quote. Instead of accepting any responsibility for their mistake, they put a lien on my house. Over a $600 discrepancy they they created. They will go out of business soon enough. So be it.

Had my carpets cleaned recently and they look amazing. Excellent customer service. Arrived at…read morestated time. Pricing is reasonable. I wouldn't hesitate to refer them to family and friends.

Came today to do my daughter's new condo. Last owner had a cat and she does as well, so we really…read morewanted to make sure the carpets were fresh and clean. At the last minute, we called to see if they would also do the tiled floors in the kitchen and bathroom and they were able to do so. The carpets and floors look amazing!! The kitchen floor had grout that we thought was black, but actually was brown, lol. Both gentlemen were very pleasant and extremely professional. Pricing was fair and reasonable. Would not hesitate to highly recommend Paul's Carpet Care to anyone!!

WF did a great job cutting and binding the rug I dropped off, and did the job in less than 24…read morehours. Amazing.

So here is my experience dealing with wholesale flooring. I knew that I did not want to deal with a…read morebig box store I would much rather support family owned local businesses not to mention I believe overall quality and craftsmanship is superior. So I dealt mainly with the owner Andre who had recently taken the business over from his father. I could tell by his knowledge and how he answered my questions that he's been at it a long time and that made me feel incredibly comfortable. One thing that I want to point out was how incredibly difficult I made this deal on Andre due to the time restrictions I had put on him. I basically had no wiggle room whatsoever in a time when COVID has made shipping completely unpredictable. But unfortunately for him this was the last piece of the puzzle in a long drawn out project that I started and my family just needed it done in order to move on with our lives. The pressure I put on this man was easily enough for most to give up. But instead Andre absolutely bent over backwards to help us out. Even in saying that I think it's an understatement. On the day of install he actually shows up with carpet and helped the installers for hours just to get the project done. I honestly couldn't appreciate his service anymore. His father should be incredibly proud he has left his business in great hands. The carpet,pad and install are all top notch. The installer was also very professional and an all around likable human being, I couldn't be happier..

Had my couch cleaned by Andre and couldn't be happier with the results the couch looks brand new. I…read morealso dropped off an area rug to have cleaned and it looks better then when I got it. This company is very professional, they know how to speak to their customers and explain their process. I wouldn't go anywhere else to have my carpets and couches cleaned

We had a new floor put down in my kitchen/dining room. The floors are heated and what we picked…read morewas supposed to be ok. Unfortunately it kept separating, DRL came back to repair rather quickly, but it happened again. So the owner Daryl said, we are going to pull this up and put a new floor. He showed us floors he knew would be ok, it was more than the original, but he put the new floor in at no charge to me. Now, it's beautiful and I am happy! CUSTOMER SERVICE MEANS SO MUCH TO THEM. Thank you to you all for everything!! Daryl, Steve, Shane and Raffi, great job!! I would def recommend them!!

I have bought many carpets and flooring here. I am heading back soon for backsplash tile! All their…read moreproducts are high quality. Ana can help you figure out what you are looking for and what products you should look at to keep you in your budget.

Jay did an outstanding job carpeting my stairs. Professional and prompt with great results…read more BTW...all the folks (Jordan, Scott, Cindy) I dealt with from ordering, measuring, and scheduling were extremely helpful and professional. Will only go back to Regal for all my future flooring projects.