I just have to say that it is so hard to find an auto insurance company with such great deals and…read moreamazing customer service. I am always welcomed with a smile by one of the employee's Gloria. She always does an amazing job at answering questions when I need help. The establishment always looks clean and neat as well.

Fast tax preparations! Went in late in the day to take care…read moreof my taxes for multiple years and by next morning Maribel had them ready!

Always helpful, always friendly, and nice to be able to skip the DMV whenever possible.read more

Had great customer service Ashley did all the paperwork and walked me thru the process of my new…read morehome insurance I would recommend these guys to all my friends

Beatriz and Angeles and the others at charles walker are always willing to help and all are great…read morepeople. If you need a Broker for Insurance call Charles Walker Insurance!!!!

the worst customer service ever! thanks to the awful…read moreservice we received from this office, we are finally going with Hartford Insurance after 28 years of AAA - there's no way to get hold of anyone in that office - no one is available to talk to you and when someone finally picks up the phone, he/she immediately hangs it up!!.. that's crazy! never AAA again!!!!

Having to ensure we get the BEST VALUE for our limited income household had me looking at…read morealternative auto insurance and wow lower price for exact same coverage!!! Our new agent Christopher went above and beyond to ensure all our details were taken care of and in today's world that deserves recognition and a STANDING OVATION from us!!!!! THANK YOU CHRIS P.

Impossible to get in touch with. Incapable of scheduling and returning phone calls or emails…read more Unaware of the value of the property. Underinsured the property. Incompetent.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I've gotten to know many local families as an Allstate agent in Lompoc. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I look forward to getting to know you and helping you to find the solutions that meet your needs.I'm committed to helping Lompoc residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I'm available to answer your questions. If you're already a customer, I'm ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit my agency in Lompoc today.

We just moved to Lompoc and were looking for insurance information. Cynthia was extremely helpful…read moreand made sure we understood all our options. She is honest, knowledgeable and friendly. Most agents will bend the truth to fatten their commissions. Cynthia did not take that route but made sure we were on a path for our budget and needs even it meant she couldn't sell it. She is TRUE PROFESSIONAL!!

If I could give a business negative stars, this would be the one. Dishonest and terrible customer…read moreservice. I have purchased multiple insurance products through this business, and I regret ever choosing them. Cynthia Hsncock was my agent, and an example of customer service at its poorest. I recently purchased a new auto insurance policy through her. One month after enrolling I got a bill for the auto insurance that was almost double my "guaranteed the premium won't go up, this is really what you are going to pay" auto policy. Repeated attempts to contact my insurance agent (Cynthia) via email, voicemail, and a message through the receptionist went unanswered for over TWO weeks. So here I am, stuck with this bill almost double the quoted premium, which is accruing late fees, and can't get any answers for WHY it went up and no one will call me back. And if I call the auto insurance company directly it just routes me back to Cynthia's office. So finally after over two weeks, and calling again 4 times over the last 3 days I get a grumpy return phone call. And when asked why my repeated calls and emails have gone unanswered, her unapologetic response was "I've been busy." Wow. Nothing like feeling used... They got my money then apparently don't even owe me a return phone call to explain why the product that I ended up with is almost double the price of what I had originally agreed to and purchased. Do not give this company your business

Kelley Breen provided stellar service in setting up my condo and auto insurance bundle. She was…read moreprompt, efficient, and would get back to me within minutes with an answer to my questions. I am very satisfied with the competence and service provided by the staff at AllState under Susan Dal Pozzo. Truly worthy of the tagline ...you're in good hands

Everyone at Susan's office is great. They are always willing to help in any way. Love working with…read morethem!

Luis was awesome and extremely helpful. As is ALL the staff at this location. They don't let you…read morewait around at all. Prompt and efficient service. Love my AAA!

From the owner: We're always with you thanks to our 24-hour Roadside Assistance. If you need to jump or replace…read moreyour battery, unlock your car or fix a flat tire, we can help whether you are the driver or a passenger. We offer various insurance policies including auto, home, renters, life, and more.