The Casper ServPro team is amazing! We had a house fire last year and had to deal with two cleaning companies for all of our belongings. Needless to say they did a lot better than CRDN. SERVPRO arrived to our home the day of our fire to give an estimate and walk us through the clean up process. It was comforting to have them their immediately as our heads were already spinning with questions since we were pushed out of our home. We often had silly questions but when we called to ask, everyone was very understanding. The staff was knowledgeable about our account and was always able to direct us to the right contact person. I don't think I ever waited more than 3 hours for a return phone call. They were quick on paperwork and the conversations between them and our insurance company has been so simple. It's been out of our hands and the only thing we had to worry about was stopping in to review any personal belongings that were deemed as non-restorable. I am overly impressed with how many items they were able to save and remove smoke smell from! The only down side, which may not be their fault, is one piece of our furniture is majorly scratched. Typically Servpro will remove all belongings from your home and take them to their warehouse to clean and when you can move back in the home, they bring everything back and put it away for you. Sadly we moved out of state and had all of our belongings from the warehouse put into a huge moving truck. It is possible the huge scratch on the furniture is from how it was packed and it probably rubbed against some metal :( Besides that, I would highly The Casper ServPro team. Ps...there was a high valued, sentimental photo we did not receive when we started to unpacked our boxes. I called the next day and they new exactly the photo I was speaking of. They did say it was considered non-restorable however they still had the photo on site (they did not throw it) and we were welcomed to either claim it with insurance or pick it up! This also happened with some dining plates, they knew exactly what we had and where it was. :) read more

Don't get Servpro to clean your ducts! We were only told that it might not deodorize...that there might be a smell in the air. Well...not only was the air quite hazy when I walked in the door after they had left, but I found dirt and debris around almost EVERY VENT we have in our house. Not worth the price! Go somewhere else!! read more

Serv Pro has been awesome when our clients need help the most! They are top notch, efficient, and display the highest professional standards. We have always received positive reviews from our clients, it is important that we partner with businesses that have customer service as a priority!! read more

Wonderful customer service! Always going above and beyond to make sure that the customer is taken care of quickly and fairly. They make sure to help you through what could be a very disastrous time in your life and get your home and property fixed up. read more

Had some water damage from the recent rain storms, and the whole team over at Servpro of Casper were AMAZING, very personable, professional, knowledgeable, and compassionate. I would recommend this company to anyone in my surrounding area. Thank you read more

I had some water and mold damage recently in our home and Servpro came out and did a fantastic job of restoring and cleaning it all! Hands down best customer service around. Thank you guys! read more

I have had my carpets cleaned by Servpro a few times. The crew is always on time and very professional. They leave my house smelling beautiful and carpets have always looked fantastic read more

ServPro is very quick and reasonable - they are great at explaining the process and went above and beyond when they assisted with a life changing house fire. Appreciate them so much! read more

Miami and her team do a fantastic job. Love the service and quality as well as the kind genuine care I always get. Top quality carpet cleaning plus plus business. read more

Basement flooded and they arrived quickly and did a great job getting everything cleaned and dried. Nice communication and professional.

Good kind hearted people. Helped me clear out a terrible odor after we over nuked some popcorn. Thanks folks!