Dellas was able to fit us in for a carpet cleaning of the apartment we were moving out of. He was…read moreon time, courteous, professional and did an awesome job! Thank You! I would highly recommend anyone looking for your carpet cleaned, give him a call first!

Some clients of mine were selling their home and two weeks to closing their home flooded. Dellas…read moreand his crew were over there within thirty minutes of me calling. They took amazing care of the homeowners, set their minds at ease, was very reasonably priced, professional and empathetic! I highly recommend Dellas Dutton and his crew. I also used his co. A few years back at my personal home and had the same wonderful experience!

My girlfriend went ahead and spoke to them about mold and asbestos in the ceiling. She wanted to…read moremake sure it wasn't there. They cut a hole in the ceiling and charged 250 bucks and then told her they don't test for it. So why would you do that if you're not going to test for it .

During one of the hail storms, our basement windows were broken out and we ended up with 5 feet of…read morewater in our basement. Nick and his crew were able to get there and handled everything. They were able to help keep a stressful situation from becoming overwhelming! I would highly recommend them...and do!...to anybody!

We used Newman Restoration to handle a very large remediation job and they were outstanding. From…read moreour initial contact through the last day on the job, they were informative, professional, and very reasonably priced. We couldn't be happier with the results. Thank you!

First time using this company to clean my carpets and it won't be the last. They do a thorough job…read moreand I couldn't be happier with their service.

So impressed! Every person delivered at a high level of service and quality work. Highly recommend!read more

Probably the most professional & caring people I have dealt with my entire life…read more We had a bad situation @ my home. SERVPRO was there for us. Thank you SERVPRO for being there for us when we needed support. And I would like to thank Joel the Servpro manager. He is a extremely especial person & caring when your family is in need. Thank you Joel!

Paul Davis Restoration of Billings, MT -- especially Tracy -- delivered outstanding service from…read morethe very beginning. Tracy was incredibly organized, responsive, and walked us through every step with clarity and confidence. Even when insurance tried steering us toward their preferred vendor, choosing Tracy and the Paul Davis team was absolutely the right call. She made sure insurance covered the full scope of work, and all we ended up paying was our deductible. Tracy's professionalism and communication made a stressful situation so much easier. Her team showed real craftsmanship, attention to detail, and genuine care for our home. The final results exceeded ours.

Excellent service! Thank you for making this an easy process…read more 10/10 recommend. All the hard work is very much appreciated.

We had an unfortunate water leak in our home and Dakota and his crew showed up in no time to find…read morethe source. Throughout the entire water restoration process the AmeriClean crew showed nothing but professionalism and respect for our home. They put our minds at ease knowing we were being taken care of during a stressful situation.

On January 17, 2024, I called AmeriClean at 8:06 AM regarding frozen and burst pipes in the crawl…read morespace accessed in the garage and some water that had leaked down into the storage area under the stairs in the basement. They arrived around 11:00 or so. They emptied out and set up fans in storage area under basement stairs, set up fans by basement stairs, and sucked out water in the crawl space accessed through the garage where the pipes froze, burst, and flooded. Per my request, AmeriClean subcontracted a plumber to make the repairs to the burst pipes. After the plumber arrived, AmeriClean left to work on another job. After several hours, the plumber let himself into my house via the door to the kitchen without permission instead of going to the front door like the note on the door stated. Needless to say, that really freaked me out! He told me that due to the number of breaks in the pipes in the crawl space the whole area would have to replumbed and he needed to cut holes in the walls in the laundry room to see if there were any other leaks. I was not comfortable with him cutting holes in the wall to 'see if there were leaks' without prior approval from the insurance company. He cleaned up his gear and left. AmeriClean returned awhile later with a heater fan to dry out the crawl space. The guy told me it had to be plugged in upstairs, rather than in one of the many outlets downstairs which I thought was weird. I finally plugged it in, in the laundry room which blew the circuit breaker right away. I reset it and it didn't blow the circuit breaker again. The next day AmeriClean came back out to check on things and all was going well. I made the mistake of stating I was going to a hotel so I could take a shower. The guy stated they would need full access to the garage and house while I was gone in case something happened. I was not comfortable doing that, stating if there was a problem they would call me, and I'd come back. Mind you, the hotels are within 5-10 minutes from my house. He refused and rudely stated if I didn't agree and give him the remote to the garage door and the keys to me house, then they would pull out of the job. I said fine, we are done, then. The guy, Jim, signed the final paperwork. AmeriClean never submitted their invoices to my insurance company though they were provided with the insurance company information as soon as I received it. I am still waiting for the detailed invoices so I can submit them to my insurance company. Once I receive them, I'll pay AmeriClean.

The team is incredibly nice, professional and very prompt…read more We had water damaged ceiling tiles due to a leak in the apartment above They came in and did a moisture assessment and removed the wet ceiling tiles. I was incredibly pleased with their services provided. Laura Kept us informed every step on the process and timeframe to get the new roof tiles in. I Highly recommend this company!

What an awful company. I had my reservations at the first meeting. My husband contacted them with…read moremy concerns and we were assured we would be involved in decisions. What a joke. I told them specifically what we wanted to keep and what didn't need to be recovered after our house fire. The items we were CLEAR on were not taken care of. Everything we said we didn't want recovered was first and we were charged for it, even after telling them we did not want them to clean it. The items and debris do not need removed, as at demo (which is less than their ridiculous charges) will take care of. They even charge for the initial call at $253!! They hired an outside group, which showed up without the company I hired on site and just threw our belongings in the trash. Their lead broke an heirloom we had taken down to grab after we were done working around the property and broke it. There is so much more I could go on and on about with this company. Like telling your client, "Now let me tell you how this works." That was the phrase that got them fired!! 5 days with less than 6 hours of GARBAGE work (where I did more in 4 hours by myself) cost me $20,000+!! Run as far away from them and do research!! My inspector even laughed at the people

I work at a bank and received a call from them. Apparently, one of former employees did not pay a…read morebill with them and they were reaching out to us for personal contact information. When I couldn't provide it for him (because its illegal for banks to give out personal information), he became irritable and started swearing at me and throwing a tantrum, even though I (or the bank) had no knowledge or involvement in the transaction. All in all, it was a very unprofessional interaction and I would not recommend anyone hire them if that is how they conduct themselves in a business setting.

Dave had been paid in full for 2 months and has not finished the job he was hired to do. He…read moreinsisted on being paid in full and even though he says it will only take less than an hour he had not found an hour in the last 2 months to finish what he has been paid for. BEWARE. do not pay until the work is finished.

I've used them for both carpet cleaning and restoration. They do a thorough job, follow up, are…read morefriendly, and cost effective. I will never use anyone else

Have used this company several times for water damage and regular ok' carpet cleaning…read more They do a great job and work quickly and efficiently without sacrificing quality. If it's an emergency they will do everything they can to get there ASAP. They have called a guy back on that was just finishing his shift for the day to get to a bad leak we had! I'm pretty sure the main phone line goes to the owner of the company too. They have a text service that tells you who is coming when which is also really nice. Great local company!