Someone done got all growed up!
Gone is the RTA, subsumed into a new amalgamated body called Service NSW. It's a grand plan and on initial inspection they're doing a pretty damn good job... because I'm here to tell you, I went in expecting the very worst.
To start with there's 2 people manning the electronic ticket counter when you go in to help you get the right ticket, there's tons of screens and announcements letting you know what's going on, lots of staff, a schmick new (modern, yo!) colour scheme, and free wi-fi.
Got mah new e-tag and was gone inside 15mins. Try saying that about the old RTA. Oh that's right YOU CAN'T. read more