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Service Canada

1.0 (1 review)

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10 months ago

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BLS International Services Canada - A nice building! Except BLS is in the basement :(

BLS International Services Canada

2.3(39 reviews)
22.8 km•Downtown

Pleasantly surprised…read more Went to the BLS Vancouver centre for a passport reprint query a few days ago. There was just one girl handling all the clients who were coming in (though to be fair, in total there were only a handful). Not only was she extremely kind and courteous, she even resolved my concern in a matter of minutes and I was on the way home. I'm not sure if the service would have been as quick on other days but if what I've read from the other reviews here, if all the staff is as kind and patient in dealing with clients like she was, I'm sure they'll have 5-star reviews in no time.

I had an extremely frustrating experience with BLS while applying for my PCC. My application was…read morereturned multiple times for reasons that were either unclear or later identified as errors on their end. In one instance, I was informed that my signature was not properly aligned, but after escalation, it was acknowledged that this issue was caused by their own agent. Despite repeated attempts to resolve the issue, customer service was unhelpful, and calls were frequently disconnected. Additionally, there appears to be limited access to regular appointments, with pressure to opt for paid premium appointments, which adds to the overall inconvenience and cost. Based on my experience, I strongly encourage others facing similar issues to formally report their concerns through the Ontario Consumer Protection website so that these practices can be reviewed and addressed. There is a clear need for improved transparency, accountability, and customer service. I hope appropriate action is taken to ensure a fair and reliable process for all applicants.

Consulate General of the People's Republic of China

Consulate General of the People's Republic of China

2.6(9 reviews)
22.4 km•Fairview Slopes

Gone is the free use of the printer and photocopier as mentioned by the reviewer before me. It is…read morenow 25 cents a page to print or copy. Just remember to bring a print out of your flight itinerary and a photocopy of the page in your passport with your picture in it. The people that work here (other than the security guard/greeter) have never heard of the phrase,"Service with a smile". They are rude and unfriendly, albeit efficient. I felt treated like a second class citizen because I don't speak Mandarin. $50 for a single entry, $75 for a double entry. There is a multi-entry for 6 months ($150) and 1 year ($100) listed also, but supposedly not available to tourists. I swear I had the option of signing a multi visa if you apply from Hong Kong. Wait time for me to pick up my visa was 3 days. Cash or debit only.

This somewhat subjective review (how do you review a consulate!?) is intended to give a bit of…read moreguidance for everyone who intends to either apply for a chinese visa or get his passport, documents etc (in the case of chinese citizens). Keep in mind that this office is exclusively the visa section of the Consulate General P.R.C. and should you as a chinese ciitzen require any further consular assistance you should contact the office at 3380 Granville St! So how does this process work. If you want to do it the easy way in terms of just getting a chinese visa you dont go here at all and use a visa agency like China Travel Service Canada who will process everything against a nominal fee. I usually have some time on my hands so I decided to give it a try by myself, save the $ for CTS and go by myself. This is a VERY busy office considering the rather large chinese (by descent) population in Vancouver so I can only encourage everyone to arrive early, the best is ~7 or 7:30am in the morning. At this time you might be one of the lucky ones in the first 25 meters of the lineup. Yes, you heard right: The lineup here is MASSIVE and getting up early certainly saves your whole morning. It could come even worse, that everything takes so long that they close before you even got inside to take care of business. So again: Get up early, grab a coffee, line up, get stuff done! The consular section opens at 9am (and not a second earlier). The doors open at 8am though in the winter you might be allowed to wait in the hallway starting at ~ 7:15p if you are lucky. It happened this way last January and it was brrrr freezing outside!! Be prepared to meet/see/get yelled at by the absolute 'mental' security guard (caucasian) who they seemingly recruited somewhere along E. Hastings. Terrible! Anyway, once inside have your documents prepared and wait until your number is called. Numbers are being distributed at the entrance from said guard or another staff member of the consulate. The visa fees are as of today (June 2011) 50$ for single entry 3 months validity & 75$ for dual entry valid for 6 months. The option for multiple entry is 100$ for 6 months and 150$ for 12 months however at this time the consulate generally does not grant multiple's anymore per directive. For U.S. citizens the fee is generally 130$. All fees are payable upon pick-up by Debit Card, money order or COMPANY check. No Credit Cards, Cash or personal checks are accepted. It is possible to get an Express Service, Same day for 50$ (has to be applied by 11am) or 2 business days for 35$. Otherwise it will take 3-4 Business Days. This pretty much sums it up. For further info please refer to their website with up to date data. Cheers S

Service Canada - embassy - Updated May 2026

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