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Nexus Enrollment Center

3.8 (44 reviews)
Closed 8:00 am - 6:00 pm

Nexus Enrollment Center Photos

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Denise W.

My friend had an appointment here for her Nexus interview. The place was really packed. It was nice that it is only 5 to 10 mins drive from the Canadian Boarder. The place was very busy when we came on a Saturday. The atmosphere is very different from where I had my interview which was at the Calgary Airport long time ago. I don't see officers dressed in their uniforms (police officers/ immigrations officers uniforms) etc here. It is a lot more casual here. Also you can walk in easily. Where I took my interview, I had to press a door bell for someone to open the sliding glass door to let me in. So, that time I was not allow to show up way before my interview. They even have cartoons playing on the TV for kids in the waiting area. Where I took my interview no TVs at all. The decor of this Nexus Enrollment Center is very warm welcoming and where I took my interview it was just plain painted white walls. The Nexus Enrollment Center here is quite big as well. You can come early and wait for your appointment time if needed. The staff was very approachable here. They have a display glass of some artifacts here too which I found pretty interesting. One of the artifacts was a hair blow dryer which I was not sure what is so interesting about and why it deserves to be in a glass display. Anyways, my friend had a good experience. My impression of this place is pretty positive.

Outside view
Gabrielle Q.

This is the best enrollment center I've ever been to. Everyone was so friendly, efficient, and I was in and out so quickly! I made my Global Entry renewal appointment online and came during COVID times so I thought I would be waiting for a very long time. When I arrived, someone took my temperature before I could enter and verified that I had an appointment. Once I got inside, I was checked in and they checked that I brought all of the correct documentation. I then saw a officer right away and they took my finger prints, checked documentation, and did the interview, and took my picture. This whole process of checking my temperature to walking out the door was less than 15 minutes. This was my first time here and I think I'm coming here for vacation every 5 years to renew! It was such a pleasant experience that I usually dread. Parking: There is plenty of parking. Its located in with other businesses and they all had spots available. I was able to easily part near the entrance.

Outside
Aleksandr F.

Really fast experience! We got in and out in just 15 minutes. Located just near by with Canadian border, so you also can stop by Peace Arch State park and take a look at Canadian border.

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2 years ago

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1 year ago

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1 year ago

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3 years ago

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1 year ago

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1 year ago

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2 years ago

I have been trying for months to schedule an interview. I tried to call multiple times for assistant with no reply and no return call.

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2 years ago

Got in without an appointment so it made the trip there worth it. I don't think they like people try to walk in so just be aware

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3 years ago

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3 years ago

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5 years ago

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8 years ago

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5 years ago

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3 years ago

They made the whole process so quick and easy. They were more than willing to answer any questions and explain the process.

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6 years ago

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3 years ago

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7 years ago

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2 years ago

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3 years ago

Made changes needed quickly and were told process to complete and get card.. Thanks so much!

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9 years ago

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6 years ago

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9 years ago

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9 years ago

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9 years ago

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7 years ago

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8 years ago

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8 years ago

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4 years ago

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9 years ago

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6 years ago

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7 years ago

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8 years ago

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7 years ago

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7 years ago

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8 years ago

Super friendly and punctual. Had an appointment and all my paperwork so the process was seamless.

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Ask the Community - Nexus Enrollment Center

Does this location have a retina scanner for airport travel with nexus membership? Coming from Canada as a Canadian citizen for interview.

They no longer do this. They just take your photo and your finger and thumb prints on a biometric reader; for both hands. I only spoke with US Customs. I would assume that this applies to Canadian citizens as well. Global Entry (for air) comes with… Read more

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Review Highlights - Nexus Enrollment Center

The atmosphere is very different from where I had my interview which was at the Calgary Airport long time ago.

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The Embassy Inn - Embassy Inn Victoria room

The Embassy Inn

4.0(50 reviews)
48.1 mi
$$

Got a room last minute for the following night. Checked in very quickly and check out was a breeze…read moretoo. Staff are friendly and helpful. My room was on the 4th floor and came with a fridge. I loved the tall ceiling, it feels almost like a house. There is ample parking. It's really nice as there's a lot of parking spots in the outdoor lot so you don't need to check in to the hotel first before being able to access the parking lot like quite a few neighboring hotels. There is also an underground parking lot if a more secure spot is desired. The room itself was nice. The carpetting made it feel older than other modern hotels but it was clean. The bed was very comfortable and the pillows were great as well. Shampoo/conditioner all-in-one was available but not body wash. Small bar soaps are also available. Despite feeling a bit old, the room was comfortable. Sound proofing is mediocre, other guests and birds outside can be heard quite easily. Bring ear plugs to sleep well. The hotel has complimentary breakfast served at 7am. I had to leave as it was opening but there seemed to be quite a selection of items at a quick glance.

This hotel doesn't stand out compared to all the other surrounding hotels in the area, but it was…read moreworth the stay regardless. For my trip to Victoria BC, my family of four booked a room here with two double beds. The booking comes with free breakfast and $10 daily parking to use for their parking lot and garage. Both check-in and check-out was fast and prompt, and the hotel itself is a drivable and even walkable distance to many notable places like Fisherman's Wharf, Pendray Tea House, the Legislative Assembly of British Columbia, and downtown Victoria itself. As an added bonus, the Tour de Victoria also takes place near the streets leading to this hotel if you catch it at the right time. Parking is limited even at the hotel since spaces are pretty tight especially down in the garage area where some spaces are dangerously close to poles. This area ended up being the most convenient for us to use given how rainy one of the days was. When there's food, I also gotta review it though it isn't as big of a factor here compared to everything else. Breakfast here is buffet style, where you can grab anything from eggs and bacon, cereal, pastries, self-made waffles and drinks. They served two kinds of breakfast potatoes and those ended up being my favorites because of how full you can get off of them and to pace my hunger for certain situations like late waking-up times. Their dining hall is located near the lobby, and it also houses a small recreational room with a small shelf full of board and card games, and some sofas to relax at along with guest-only restrooms to utilize. As for the hotel rooms, they're relatively spacious and clean, while the bathrooms are brightly lit but a little cramped without much sink counter space for a lot of our stuff. We asked the front desk for some extra blankets, and they came up after a little bit with them, about 15 minutes. There is an AC unit in our room, though it took a really long time - even at its coldest setting - to make our place appropriately chilly for a good night's sleep. Compared to the other hotels in the surrounding area, this doesn't stand out in any way, but the service and quality more than make up for it, and we had an easier time navigating around the city knowing we could come here afterwards and rest. I'll consider booking another room here on a return trip to Victoria BC!

Photos
The Embassy Inn - Embassy Inn Victoria dinning room

Embassy Inn Victoria dinning room

The Embassy Inn - Bathroom

Bathroom

The Embassy Inn - Room

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Room

BLS International Services Canada - A nice building! Except BLS is in the basement :(

BLS International Services Canada

2.3(39 reviews)
31.7 miDowntown

Pleasantly surprised…read more Went to the BLS Vancouver centre for a passport reprint query a few days ago. There was just one girl handling all the clients who were coming in (though to be fair, in total there were only a handful). Not only was she extremely kind and courteous, she even resolved my concern in a matter of minutes and I was on the way home. I'm not sure if the service would have been as quick on other days but if what I've read from the other reviews here, if all the staff is as kind and patient in dealing with clients like she was, I'm sure they'll have 5-star reviews in no time.

I had an extremely frustrating experience with BLS while applying for my PCC. My application was…read morereturned multiple times for reasons that were either unclear or later identified as errors on their end. In one instance, I was informed that my signature was not properly aligned, but after escalation, it was acknowledged that this issue was caused by their own agent. Despite repeated attempts to resolve the issue, customer service was unhelpful, and calls were frequently disconnected. Additionally, there appears to be limited access to regular appointments, with pressure to opt for paid premium appointments, which adds to the overall inconvenience and cost. Based on my experience, I strongly encourage others facing similar issues to formally report their concerns through the Ontario Consumer Protection website so that these practices can be reviewed and addressed. There is a clear need for improved transparency, accountability, and customer service. I hope appropriate action is taken to ensure a fair and reliable process for all applicants.

Fairmont Empress - Changing room before the pool

Fairmont Empress

3.9(498 reviews)
47.8 mi
$$$

One of the iconic hotels in the world! Moved rooms thank you E**** B! Loved breakfast in the…read morenewly reopened Bengal Room. During Christmas week it was refreshing to have such rich hot cocoa in the lobby during the afternoons. The worst thing though was a very large powerful English mastiff which came out of their room near the elevators on the second floor and began barking ferociously. Frankly, dogs shouldn't be allowed if this place is upscale. Overall, loved the Victorian spirit of this iconic hotel.

I'm really curious what the other good reviews are about because the two times we've stayed here…read moreit's been a pretty nightmarish experience for the most part. I will say however the location is excellent for walkability, exterior is gorgeous and the stunning colorful tulips in the spring are a highlight for anyone stopping by. Very slow/painful check in process, rooms were not ready over after supposed check in time, long wait times for breakfast at The Bengal etc. The ONLY silver lining in our experience was the wonderful hotel manager who saved the day and truly made sure we were well taken care of this second time around when things went wrong - if not for him, we would've written this hotel off completely. We do like the pool and hot tub, the Le Labo amenities and the Harbor View rooms are great for the view. Skip the Willow stream spa- the services were mediocre at best and the mineral pool was totally lukewarm; even the hot tub in the general pool area was better. Best part about the spa was the snack area with the yummy PB oat brownie bites and iced lavender + butterfly pea infused water! That said, it's definitely still a hotel with "old bones" despite the recent remodel and it shows when it gets very noisy with street traffic and buskers on the weekend, even at night. Sound insulation in the hallway is next to non-existent so you will inevitably hear the drunk Bachelorette party girls making their way down the corridor to their rooms late at night, and screaming kids in the daytime. Something to consider if noise is something that you care about during vacation. Other than historic charm and solid breakfasts at The Bengal, I'm not sure what else the hotel has going for it unless you spend a fortune on the Gold experience perhaps!

Photos
Fairmont Empress - Seating area in upper lobby.

Seating area in upper lobby.

Fairmont Empress - Sugar Cube

Sugar Cube

Fairmont Empress - Afternoon tea

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Afternoon tea

Consulate General of the People's Republic of China

Consulate General of the People's Republic of China

2.6(9 reviews)
30.8 miFairview Slopes

Gone is the free use of the printer and photocopier as mentioned by the reviewer before me. It is…read morenow 25 cents a page to print or copy. Just remember to bring a print out of your flight itinerary and a photocopy of the page in your passport with your picture in it. The people that work here (other than the security guard/greeter) have never heard of the phrase,"Service with a smile". They are rude and unfriendly, albeit efficient. I felt treated like a second class citizen because I don't speak Mandarin. $50 for a single entry, $75 for a double entry. There is a multi-entry for 6 months ($150) and 1 year ($100) listed also, but supposedly not available to tourists. I swear I had the option of signing a multi visa if you apply from Hong Kong. Wait time for me to pick up my visa was 3 days. Cash or debit only.

This somewhat subjective review (how do you review a consulate!?) is intended to give a bit of…read moreguidance for everyone who intends to either apply for a chinese visa or get his passport, documents etc (in the case of chinese citizens). Keep in mind that this office is exclusively the visa section of the Consulate General P.R.C. and should you as a chinese ciitzen require any further consular assistance you should contact the office at 3380 Granville St! So how does this process work. If you want to do it the easy way in terms of just getting a chinese visa you dont go here at all and use a visa agency like China Travel Service Canada who will process everything against a nominal fee. I usually have some time on my hands so I decided to give it a try by myself, save the $ for CTS and go by myself. This is a VERY busy office considering the rather large chinese (by descent) population in Vancouver so I can only encourage everyone to arrive early, the best is ~7 or 7:30am in the morning. At this time you might be one of the lucky ones in the first 25 meters of the lineup. Yes, you heard right: The lineup here is MASSIVE and getting up early certainly saves your whole morning. It could come even worse, that everything takes so long that they close before you even got inside to take care of business. So again: Get up early, grab a coffee, line up, get stuff done! The consular section opens at 9am (and not a second earlier). The doors open at 8am though in the winter you might be allowed to wait in the hallway starting at ~ 7:15p if you are lucky. It happened this way last January and it was brrrr freezing outside!! Be prepared to meet/see/get yelled at by the absolute 'mental' security guard (caucasian) who they seemingly recruited somewhere along E. Hastings. Terrible! Anyway, once inside have your documents prepared and wait until your number is called. Numbers are being distributed at the entrance from said guard or another staff member of the consulate. The visa fees are as of today (June 2011) 50$ for single entry 3 months validity & 75$ for dual entry valid for 6 months. The option for multiple entry is 100$ for 6 months and 150$ for 12 months however at this time the consulate generally does not grant multiple's anymore per directive. For U.S. citizens the fee is generally 130$. All fees are payable upon pick-up by Debit Card, money order or COMPANY check. No Credit Cards, Cash or personal checks are accepted. It is possible to get an Express Service, Same day for 50$ (has to be applied by 11am) or 2 business days for 35$. Otherwise it will take 3-4 Business Days. This pretty much sums it up. For further info please refer to their website with up to date data. Cheers S

Nexus Enrollment Center - embassy - Updated May 2026

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