Don't get scammed.
Speedy, you charge customers for a service that is not required and not delivered. After being informed of your mistake, you refused to make it right.
Terrible business practice.
For those interested on what Speedy had to say, here's their response.
"After discussing with the shop in regards to this situation, I was informed that even if the model of the vehicle isn't correctly entered on the bill when it is printed out, you can rest assured that the technician who performed the oil change saw your vehicle with his own eyes and was able to properly gauge the levels so there is no worry to be have about the quantity being "over" or "under". Additionally, I have also asked a corporate advisor if the price that had been charged for the service was fair and they agreed that it was and that there were no foul play in this at all."
Here's what happened
I went for an oil change and I was charged for 5.1L when my car takes 4.7L because they made an error with the car model. The oil change package includes 5L. read more