I have taken my car to Raggs several times. It's a great auto shop and I've always been very happy…read morewith the repairs. I highly recommend them to anyone that asks me if I know a good mechanic.

I brought my car to this shop with an exhaust problem. They charged me $155 to keep it for a few…read moredays, drive it around, and peel off a piece of tape from the exhaust pipe that they decided was the problem. When I got home, my car was still the same. I called him, but he said that "we" decided that the tape was the cause. So, since they had removed the tape, they had "fixed" it. By the way, Firestone auto in Sahuarita didn't even charge me their $130 diagnostic fee because they couldn't find the problem. And Leon's Exhaust in Tucson didn't charge me anything (even though he couldn't find the problem) even though he thoroughly examined and took apart the car, took pictures and showed me, and took an infrared image of my catalytic converter and didn't charge me a dime.

I tell you the truth. I bought a 2002 Buick LeSabre in May of 2000 . It had 151,000 miles on it …read more Martin has done everything on it since I've owned it . I barely have 227,000 on it now . Everything that's gone wrong with it is only because it's older the pricing here is so fair . I wouldn't be driving if it wasn't for this fellow . I broke both of my legs on a job December 1st, 2023 . And I haven't been able to work since then. Well my legs are healed, but who wants to hire somebody pushing 60 when there's young men in their 20s looking for work . I just took it there this week and had 2,300 of work done to it . And everything was so fairly priced such incredible work done to my vehicle it's the only place I'll ever take my car .

I wanted to have a 4tire rotation done. I asked the price. He said $121.00…read moreI said, nope. No way a simple rotation should cost that much. I left the business. Period. Never going back and plan to spread the word that if you are from out of state, they want to screw you. Period. I went to another service center nearby, and they gave me a quote of $22.33 total. No brainer. I would not recommend Green Valley Auto to anyone. Zero people.

Excellent service, fair prices, would trust them with any job. They drive me home as well. Highly…read morerecommend!

If you need an oil change they are okay, however if you are having a real mechanical problem do…read moreyourself a favor and go somewhere else. There diagnostic skills are poor, mechanical prowess is marginal, problem solving is nonexistent and customer satisfaction is not in there repertoire. What you will find there is frustration and aggravation!

Keeping this brief... Left my car there all day for what…read moreshould have been 2 minor repairs. Instead I got a laundry list amounting to $2200 dollars of "recommended preventative maintenance", and excuses on why they couldn't make the repairs - both of which weren't complicated. Took my car to a small shop and both fixes were done without a phone call or text message saying "we can't figure this out." Primarily Japanese Auto should change their name to Primarily Can't Fix Anything. Total 100% rip off, unless you're fine getting your time and money wasted. Two stars because the service member seemed mildly apologetic.

We were very impressed with this place. Jacob was our go-to person and even called Enterprise to…read morelower our rate because repairs were taking so long. Bought the car in Cleveland and it had bad rust damage. I feel confident driving my car again after Primarily Japanese gave it a thorough check out. Owner, Joe, took it for final test drive and even to the car wash. Highly recommend these folks!!!

About 6 months ago, in November 2024, I took my 2009 Honda Pilot to get the alternator replaced,…read morethey also told me that there was a leak, gaskets needed a new one. With additional work, brakes needed new ones. I agreed to pay for all those almost $3000.00. When they called me to pick up my car, I did pick but after driving less then few hundred yards, the engine light showed up. I took it back they said it was fixed, it was not really. I have no idea about the engines, I trusted their word. It was still dripping on my garage floor. Anyway, after another shop had diagnosed my engine, there was a leak. I took my car back to them again. It was under warranty. Well, this time, a young man asked me to open the hood. I did, he lifted the cover over the engine, and he said there was no leak instantly. At that moment, I was very upset. I took it back to another shop to be diagnosed. two mechanics confirmed there was a leak, and they even took a picture of where the leak was. Finally, we came back to them, they lifted the car in the shop, and they could see the leaks. To make a long story short, they were not very friendly to me. Time will show, did they really fix the oil leak? And I noticed, my door locks were not working; when I left my car, all the locks were working. I had to take another shop, they fixed the problem. There are some customers who were happy with their service, but I am not happy with their service. I will never take my car to them, while they are working on one problem, they created another one .

Chris has always been such a great lady to run the shop. She is very easy to work with,…read moretransparent, and communicative. Most importantly the mechanics do quality work on the vehicle compared to your typically shop. Would recommend to everyone!

I've only been in town for a couple of months, but somehow have needed tire service 3 times. And…read morethis shop has done a good job on 3 jobs!!

We're very pleased with our experience at Firestone. The team was honest, swift, and thorough with…read moretheir service. Everything was clearly explained, there were no surprises, and the work was completed quickly and professionally. It's refreshing to find an auto shop you can truly trust. Highly recommend!

had mechanical work done on my car and couldn't be happier with the experience. Keegan was the…read moretechnician who handled everything, and he did an outstanding job. He was knowledgeable, professional, and took the time to explain what needed to be done in a way that actually made sense. The work was completed efficiently and correctly, and my car runs great now. It's clear Keegan takes pride in his work and cares about doing things the right way. I highly recommend asking for Keegan if you need reliable, honest mechanical service.

I booked this mobile mechanic through Yelp for a diagnostic after already having my Jeep scanned at…read moreAutoZone and receiving error codes (injector, spark plugs, and gaskets). I explained this upfront and still chose to proceed with a diagnostic to confirm the issue. I was quoted a flat $65 diagnostic fee by the owner with no mention of pricing ranges or tiers. I agreed and scheduled the service. The technician arrived about 30 minutes later than scheduled, which I was informed of ahead of time. During a brief text exchange with the owner, I expressed concern due to a prior negative experience with another company. The response I received made the interaction feel slightly tense, including being told I could "find someone else" if needed. When the technician arrived, I explained the issues and the codes I already had. During the inspection, the technician began deeper inspection work on the vehicle. I was not clearly informed beforehand that more extensive disassembly or work beyond a basic diagnostic could result in additional charges. Afterward, I was told the diagnostic would actually be $200 due to the depth of the inspection, despite originally being quoted $65. After discussing this, I was ultimately charged $75. I expressed concern that the pricing change was not communicated upfront. The owner later acknowledged that he should have communicated a pricing range and that this was a mistake on his part. I requested a copy of the diagnostic findings I was being charged for. The response indicated there was no formal report, but pictures and a summary were provided. Communication afterward included frustration from the business regarding the reduced payment, despite the pricing change being due to lack of prior disclosure. While I do believe the technician performed the inspection thoroughly and provided useful findings, the core issue was the lack of clear communication around pricing structure, scope of work, and potential cost changes before work beyond a basic diagnostic began. I would recommend future customers get very clear written confirmation of what is included in the diagnostic fee, whether deeper inspection can change pricing, and what documentation will be provided before service begins.

We had our oil changed a couple weeks ago. It turns out they didn't drain the old, dirty oil. They…read moreput 5 qts of new oil added to the old stuff. Yesterday we noticed AC was blowing warm air then "warning - stop car immediately- overheating" messages on screen and dash a few blocks from home. Fortunately we were able to get a mobile car technician to come to our house the next day And drain the oil and add new oil. Very disappointing- I was expecting better from Saguaro Automotive.

They were upfront with us about our issue and advised it quite possibly could be covered under…read morewarranty if we wanted to take it to the dealer first to have it fixed. They are so kind and have been quick to take care of our cars. Highly recommend them!

I have been coming here for about five years and always get outstanding service. They even provide…read morerides back-and-forth to my home.

My first time here and I was happily surprised with the service. They listened to me, did what I…read moreasked, and completed the job quickly. will be returning.

I previously visited location due to large 25% off sign. (Has since changed signs) I felt it was a…read morebait and switch. I could have gone to dealership cheaper. Now yesterday I received notice I needed to change oil again? I've had truck since 2019, first time I ever saw check oil soon light. Now wondering if oil was really changed??

Not so much! My first and last. would not recommend. Will not go back! First appointment; took 2…read morehours to change a sensor (15 minute job if you know what you are doing). Left with same issue as went in for. The only GOOD experience part is they are cheap! (Guess you get what you pay for!) Not much "bang for your buck. Pay a little more and get the job done right and efficiently.