I wanted to have a 4tire rotation done. I asked the price. He said $121.00…read moreI said, nope. No way a simple rotation should cost that much. I left the business. Period. Never going back and plan to spread the word that if you are from out of state, they want to screw you. Period. I went to another service center nearby, and they gave me a quote of $22.33 total. No brainer. I would not recommend Green Valley Auto to anyone. Zero people.

DO NOT COME HERE! $117 for an oil change on a Trailblazer. They LIED and said I requested…read moresynthetic oil-NO! Charged for 2 extra qts of synthetic oil at $16.78 ea but did NOT add! Lost one metric bolt for cover under engine. Go to Mr Automotive or OOROO Automotive.

Anything needed for our vehicles gets done by Ooroo/Green Valley! We've never had a thing to…read morecomplain about; just competent, honest, friendly people there who do a quality job, whether it's maintenance or extensive repair work. Everyone there, clearly wants you to leave as a very satisfied customer. John, the Manager, is awesome.

Excellent service, fair prices, would trust them with any job. They drive me home as well. Highly…read morerecommend!

Best auto repair shop I've ever used. If you love your G or Infiniti product, Frank is the…read moreconsummate mechanic for your treasure. Never had problems they couldn't resolve. Friendly and clean and expert. There is no other place in Tucson to go, so stop hunting!

TJ, Joe and the rest of the crew there are pleasant and professional. I knew the repair was going…read moreto be expensive but they came in 20% lower than other shops, did great work and even washed snd vacuumed my car! I will not hesitate to go to them first with my Toyota! A+ service!

About 6 months ago, in November 2024, I took my 2009 Honda Pilot to get the alternator replaced,…read morethey also told me that there was a leak, gaskets needed a new one. With additional work, brakes needed new ones. I agreed to pay for all those almost $3000.00. When they called me to pick up my car, I did pick but after driving less then few hundred yards, the engine light showed up. I took it back they said it was fixed, it was not really. I have no idea about the engines, I trusted their word. It was still dripping on my garage floor. Anyway, after another shop had diagnosed my engine, there was a leak. I took my car back to them again. It was under warranty. Well, this time, a young man asked me to open the hood. I did, he lifted the cover over the engine, and he said there was no leak instantly. At that moment, I was very upset. I took it back to another shop to be diagnosed. two mechanics confirmed there was a leak, and they even took a picture of where the leak was. Finally, we came back to them, they lifted the car in the shop, and they could see the leaks. To make a long story short, they were not very friendly to me. Time will show, did they really fix the oil leak? And I noticed, my door locks were not working; when I left my car, all the locks were working. I had to take another shop, they fixed the problem. There are some customers who were happy with their service, but I am not happy with their service. I will never take my car to them, while they are working on one problem, they created another one .

Chris has always been such a great lady to run the shop. She is very easy to work with,…read moretransparent, and communicative. Most importantly the mechanics do quality work on the vehicle compared to your typically shop. Would recommend to everyone!

Potential Firestone customer, be wary at this location: The staff here are very friendly, but it is…read moretheir job to sell you services - I was even basically duped into opening a credit card with them. I was told if I open 'an account' I'll get a discount on the tire service I was already there to receive. I thought they meant a Website account where I'd receive promotional emails, etc., but it was actually a credit card account - with a flat rate of 28% APR - that's nuts! I would've never gone for that! I was also advised when I came to pick my car up that there was now a problem with my warning lights in my dashboard (ironic, since I had never had problems until I dropped my car off at this Firestone) and that for $60 they could perform a diagnostic to assess/fix issue. (I'd think since this problem occurred while they were performing related work, they'd fix it, but guess not.) I declined, and while the warning light was on for a moment, fortunately the issue cleared itself up within minutes, and there were no problems with the warning lights in my dash - glad I didn't spend $60 to find that out. Also, a recommendation to the technicians, please leave people's car settings as they are - do not raise their steering wheel or move their seat or adjust their A/C settings, etc. If you do need to do that, please put them back as you found them. Took me 10 minutes to figure out how to adjust my steering wheel back! So, overall, my point is that I found the staff to be very friendly and accommodating, but I am going to assume they work on commission, so buyer, be wary! I, personally, will not return to this location.

If I could give this business zero stars, I would. I initially spoke with an assistant regarding a…read moreset of tires I wanted to purchase. I was told that I would need to drive from Tucson to Green Valley for the tires to be installed. Since it was already around 4:00 p.m., I was unable to make the trip that day. I then went to their website and scheduled an appointment for the following day to purchase the tires and install them myself, as I am a mechanic. I drove from Tucson to the Green Valley location specifically because they were the only store that had the tires I wanted in stock. When I arrived, I was unexpectedly told that I was required to pay in cash and that they needed to see my ID. None of this had been communicated to me beforehand. The situation felt very unusual and made me uncomfortable, so I decided not to proceed with the purchase and left. Overall, the experience was extremely frustrating and disappointing. I made the drive from Tucson based on the information I was given, only to arrive and encounter unexpected requirements that should have been explained beforehand. Unacceptable!!!

I booked this mobile mechanic through Yelp for a diagnostic after already having my Jeep scanned at…read moreAutoZone and receiving error codes (injector, spark plugs, and gaskets). I explained this upfront and still chose to proceed with a diagnostic to confirm the issue. I was quoted a flat $65 diagnostic fee by the owner with no mention of pricing ranges or tiers. I agreed and scheduled the service. The technician arrived about 30 minutes later than scheduled, which I was informed of ahead of time. During a brief text exchange with the owner, I expressed concern due to a prior negative experience with another company. The response I received made the interaction feel slightly tense, including being told I could "find someone else" if needed. When the technician arrived, I explained the issues and the codes I already had. During the inspection, the technician began deeper inspection work on the vehicle. I was not clearly informed beforehand that more extensive disassembly or work beyond a basic diagnostic could result in additional charges. Afterward, I was told the diagnostic would actually be $200 due to the depth of the inspection, despite originally being quoted $65. After discussing this, I was ultimately charged $75. I expressed concern that the pricing change was not communicated upfront. The owner later acknowledged that he should have communicated a pricing range and that this was a mistake on his part. I requested a copy of the diagnostic findings I was being charged for. The response indicated there was no formal report, but pictures and a summary were provided. Communication afterward included frustration from the business regarding the reduced payment, despite the pricing change being due to lack of prior disclosure. While I do believe the technician performed the inspection thoroughly and provided useful findings, the core issue was the lack of clear communication around pricing structure, scope of work, and potential cost changes before work beyond a basic diagnostic began. I would recommend future customers get very clear written confirmation of what is included in the diagnostic fee, whether deeper inspection can change pricing, and what documentation will be provided before service begins.

I am so excited to have found such a fair, honest and convenient mechanic! Tanner was excellent in…read morehis communication, fairly priced, and went above and beyond to even put gas in my car while test driving it. He gave recommendations based on other things he noticed and sent me an estimate for those services right away. He provided video of the issue, receipts and an invoice itemizing work performed right away. Communicating via text was so helpful as I was coordinating the repairs while working, and he made everything so seamless! I will definitely be using Tapia Auto for all my needs going forward!

Honest, Upfront, & Nice!…read more Finding a great automotive shop that is honest, upfront, and even nice is like finding an oasis in the desert. These guys are everything and more! I've been going to Saguaro for the last couple of years. The first time I got my car looked at, Sean--the owner--didn't even charge me the price he quoted because the repair didn't take that long. I was astonished at his honesty! What an amazing experience and he's always the same upfront person--and a truly nice guy too. His right hand at the counter is Dana, and she's equally as nice and helpful! Please do not hesitate to go to Saguaro Automotive. They are the real deal. Honest, upfront with costs, and plain old-fashioned nice

Had an oil change there a few months ago and was satisfied, at first. Then one day, driving the…read morefreeway, I heard a loud, scraping and frightening noise coming from my car. I was very frightened but was afraid to pull over. I limped the car home in a complete panic. I then asked my handyman what he thought it could be. He told me it was the shield covering the undercarriage and because Saguaro did not properly reattach it, it came loose and was bent backward, scraping the pavement. I will never go there again.

I have been coming here for about five years and always get outstanding service. They even provide…read morerides back-and-forth to my home.

My first time here and I was happily surprised with the service. They listened to me, did what I…read moreasked, and completed the job quickly. will be returning.