KARL IS DA MAN!!! Two months back I booked a party van for about 20 people on a Friday night and it was honestly one of the best nights Ive ever had! Karl picked us up in a very nice clean bus on time and with a great smile, attitude. We all started popping off the bottles and drank on the way to very exclusive clubs in LA. Once we parked outside of Supperclub, Karl walks us all right in at 11pm prime time with huge lines outside. All of the bouncers treated him like the true Gangster that he is. After an hour or two there, we agree to head out because we wanted a more asian crowd. We all gather on the bus and head out to Metro and again, huge crowds and Karl walks us all in. Towards the end of the night, we all hop back into the bus and one of my drunk girlfriends starts some shit with some random beezy outside the club and they start fighting each other (oh god). But then all of a sudden, its seriously like a mob fight, dudes get in there and everything. Next thing you know, this huge ass dude gets me a headlock *frown face*, 2 seconds later.... #BOOOOOOOOOOOMMM....... KARL GETS OUT OF THE BUS AND JUST KNOCKS ON ALL THE DUDES ON THE OPPOSING SIDE LIKE A NINJA TURTLE MELEE VIDEO GAME!!! He picks up a few of us and puts us all back in the van and makes sure we are all accounted for before we take off. It's almost Terminator 4 status. After all the rukkas we are in the van tending to our wounds and next thing you know, we are home safely. Serpentine Limo is the only limo service I'd ever call again. The prices were very reasonable and they have all the right hook ups. Talk about going above and beyond the call of duty for an epic unforgettable night. I'll be talking about this night for ages. read more

Serpentine is the best! Clean, nice party bus with amazing sound system and great customer service. Karl makes sure everything runs smoothly and safely. He is very knowledgable about his industry, and can recommend the best places for your party depending on if you are looking to go beer tasting / wine tasting / bar hopping / or party at a Hollywood club! Highly recommended if you are looking to plan an unforgettable time with your friends! read more

What a disappointment. I booked with Karl months before my August 17th event. I called the week of the event to confirm everything. The morning of my sisters 40th birthday party, I had 30 people waiting to board the bus. As it arrived, the driver informed me that the transmission was going out, we could not board the bus and there was not a replacement coming. The party was a huge let down. We had lunch reservations and had to scramble to put everyone in different cars. I called Karl the next week to see if he could do something to make it up to my sister... He said he would take $20 an hour off our next rental. Not acceptable and poor customer service. My sister will never have another 40th bday party. 30 people in Orange County will never use this service and I'm sure will each tell their friends not to use it as well. I hope no one has to experience the disappointment we had to after so many months of planning. read more

I found this limo/party bus service on yelp and I must say the reviews are very spot on. I had such a fun time for my 30th birthday. It was not in the itinerary to stop at a grocery store on the way to our destination but Karl did it for us anyway. I highly recommend his services for anyone that plans to do something fun for a special occasion. read more

I just called this company after I saw a discount price for party bus which they advertised on their own website. He said he had no idea where I got the price. I told him it's on his website but he said rudely he does not remember it and hung up on me. I thought false advertising is against the law. I would not trust this business for your important day if he can't even honor prices from his own website. read more

After shopping around and price comparison/ reading reviews on Yelp I decieded to make a deal with them. I was sketchy at first just because other reviews mentioned a broken down vehicle so I didnt know if it was the party bus or not. But I rented out a black party bus for my 25th birthday from Inland Empire to Hollywood. For 15 people. The call was made late at 11pm and I was happy that I got a live person and not a answering machine like some other businesses that I called. The deposit was only $100 bucks to confirm my day reservation so I took advantage of that immediately. I also told Karl that I needed ideas of the place I wanted to go and he referred a party promoter they work with named Jamie. Which that was a completly different story to my bus experience. The day of my bday: The bus did arrive 10mins or so before 8pm (which is the time we agreed upon). On time! While people we settling in the bus I was talking to the driver to come up with the rest of the money. He tried to over charge me about $120 more of the difference of what we had discussed on the phone. I was lucky enough to pull up my online receipt via email that I had saved on my phone and told him I would call the number I had called prior to the reservation. To my surprise it was the driver I spoke to at 11pm a month ago and he said it was ok on the price we agreed upon...not cool on account that I got a baby heart attack. The bus provided water, ice, cups (even though on the phone they said no) and sodas...we did provide our own drinks that were allowed on the bus as long as everyone was over 21. The bus was clean has a tv, bar area, ac is cool, fire fighter pole (stripper pole) lol. Oh and cant forget bluetooth capability for your music needs ;) Our driver Karl was nice overall and did a pit stop for us so that we could go to the restroom near our location (as we requested). And even offered to take a group pic of all of us. (Now that was nice). We got to our location at the time we had anticipated since he wasnt a grampa driver or a need for speed driver... I only gave it 4 stars because of that extra charge that was being slap to me in the beginning of the night. But overall it was seriously a amazing night! I would recommend this business again and even my co workers and customers asked me how it went and with who I booked it with. I've told them that this is the service you want to try out. Despite the couple bad reviews I've read before booking. I took the risk...definantly going to use them in the future if I need to. :) *Price was reasonable *Service was fast/informative *Transportation was reliable *Driver was very professional/patient for our loud happy group :) read more

Okay... So I have been trying to contact this company for a week now and every time I call no one picks up. I have even left messages, but no response. I guess they don't want any business.. read more

I had some nightmares booking with other limo companies... so I was naturally skeptical. I don't even really write reviews, but I had to this time... Serpentine limo is AWESOME!! Karl was always prompt about any questions I had. His prices & services are exceptional!! Our driver, Felipe, was so kind & super nice! He put up with all our intoxicated selves with a smile on his face! We rented a 35 passenger party bus for our birthdays & it was so incredible. The party bus was clean & beautiful! Everything worked great & timing was impeccable! I totally recommend that you book with this company for all your limo needs! I will surely be using them again in the future! :D read more

Just celebrated a friend's 30th b day party and we used Serpentine Limo. Again, the limo was very clean and the driver was great. On time everywhere and very professional. Highly recommend. read more

Karl is a great guy and will make sure you get to your destination in comfort. He is really professional, has knowledge of the area and provides great customer service. read more

Without a doubt, this is by far the best limo service in California. We take limos or town cars to several places several times a year, so we're very familiar with good and bad limo services around the LA and Orange County area. We first contacted Karl over two years ago and have used and referred him to others at least 40-50 times since then. Very courteous, accommodating and great pricing and value. All of his limos, town cars, and party busses are clean and comfortable. Karl is our driver for life! read more

After shopping around at several limo and party bus services for our prom, this company gave me an awesome deal. The guy is very friendly and is willing to work with you. Hands down the best prices and service I've seen. Can't wait to use this company again! read more

My wife and I have used Serpentine Limo Services for a few different events. We've been very impressed with their service, customer service, and professionalism. Our driver Karl has been great. When we go to schedule his company's services he has been on top of it with prices and time. We most recently went up to LA with our family and friends and really enjoyed ourselves. He asked us to give him a ball park time for when we wanted to be picked up and we could call or text him to change it without any problems. We have been satisyed every time we use Serpentine Limo Services and will continue to use them in the future. Thanks Karl! read more

I've been meaning to writing a review for these guys. I rented a 30 passenger party bus for NYE and had a terrific experience. They were prompt, friendly, attentive and best of all the most affordable of all of the quotes that I received. Karl and his staff helped us get to and from our destination in style, safely and with a lot of fun. I've had bad experiences with Limo companies before but this one was terrific. read more

I was party bus shopping and was turned off at how aggressive most of the companies were. I seriously had one company calling me daily, asking me to book. Anywho, Karl was awesome from the start. I'm recommending him to all my friends. Took a party bus from rancho to belasco in LA and he got all 24 of us in for free. Awesome service. Thank you Karl! read more

We hired Serpentine Limo to transfer 38 adults in a party bus back from a wedding in Temecula to the Hilton hotel in Huntington Beach. Serpentine is very flexible and easy to work with and, not unimportant: one of the cheapest around. The bus, we were assured, was supposed to be big enough for 40 adults. We had 38 and it was very very tight. Still, we had a great time because of the music, the people and the booze. Speaking of booze, Karl was flexible enough to buy all the booze we ordered in our contract the morning of the same day we needed the party bus. That was awesome, and he definitely did a great job there. After the wedding we wanted to jump on the bus, but we were told payment was cash only, and we had to pay before the driver would start driving. This was a huge surprise to us, and we weren't happy about that, BUT I have to be honest: this was our mistake, because it said so in the contract and we had not read the contract well enough. Thankfully, together we could come up with the payment. Lesson 101: always read the contract. So the experience started out not too great, but that was our mistake. After payment we had a great time, those 2 hours in the bus. The driver was great and a calm driver, we hardly noticed we were in a bus (that might have been the alcohol though). In short: Serpentine Limo is very recommendable, but definitely read the contract well and make sure you don't have too many people in the bus. If you do your part, they will definitely do theirs. read more

Karl is hands down the best driver around, he offers the best service and the cleanest limos ive ever seen! I have used everything from his navigator limo to the party bus, and each time its been epic! Just used him again for my bachelor party and we couldnt have done it without him. Highly recommend him and will continue to use his services! read more

I am always skeptical about trying out new businesses, but Serpentine Limo blew away my expectations! Karl was so kind and knowledgeable. I took a party bus for my friends wedding and we had the best time. Two big thumbs up! read more

This is the second time we have had the pleasure of using Serpentine Limo and I can't say enough good things about this company. Karl is wonderful! You will NEVER find a more competent or caring person to work with. He does his utmost to make your experience the best it can possibly be because he genuinely cares! I wish I could give him more than five stars! I highly recommend Serpentine Limo....I will be using them again in the near future! read more

I went on a San Diego beer tasting tour recently and Karl gave us nothing but first-class service. The limo was spacious and clean. Karl had everything organized very well from the moment he arrived to pick everyone up. Even though it wasn't part of the original itinerary, he took us to a grocery store along the way to grab drinks and snacks for the bus. On the way home he let us grab fast-food. Little things like that really say a lot about the excellent service Karl provides. Definitely would recommend Karl for any transportation/limo needs!!!!! read more

Our driver (Karl) was so awesome. We've used this service for parties and shows multiple times and now we always request Karl. We're a rowdy bunch and he is always patient with us. Serpentine is the service we always use now. Great job, guys! And thanks for all the rides! read more

On-time, professional, excellent value are reasons you would do business with these guys. The gentleman that assisted me with a limo service for a friend of mines birthday limo party where we were dropped off and picked up at 3 locations throughout the day. Got you guys on speed-dial. Thank you. read more

Amazing services with very affordable prices! Kirill was our driver for our wedding and he was on time and knew how way around OC very well from ceremony, to park where we had our photos then to the reception. And got us to all the places on time. Bus limo was clean and accessible for us to play our own music. He was a very safe driver as well. Had a blast using his services, will definitely use their services again! read more

Serpentine limo is great company and the owner Carl is takes pride what he does , he takes care of you from start to finish, Just a quick note to thank you for the super service! Carl was a great driver, took a couple detours to get us there quick and was very patient with our group. We'll use Serpentine limousine again!Thank you! read more

Karl was on time, professional and reliable. Town car was clean and it smelled good! I'd definitely use Serpentine Limo again.

We used Serpentine Limo for my husband's 60th birthday celebration and we had the most amazing time!! John was our driver and he was fantastic. Arrived on time, very professional and limo was clean and spotless inside. As soon as the driver saw my husband he greeted him and wished him a happy birthday. He was so friendly and professional and we couldn't have asked for a better experience or a better day! You can't beat the quality and level of service at such a reasonable price. I would highly recommend Serpentine Limo for all your special occasions. We will never forget ours! read more

We used Serpentine Limo to go to San Diego airport from Dana Point, our driver (Karl) showed up on time, Town Car looked nice and clean with complimentary water bottles. We will definitely use this company again and refer them to all of our friends and family in need of reliable airport transportation! read more

I booked a party bus with Karl about 3 weeks before our event. I decide to do a brewery tour for my boyfriends birthday picking us up in San Clemente and going to breweries in Vista and San Marcos. Karl was super responsive whenever I had questions before the day of, and the whole process was completely painless. We had the max amount of people on the E450 bus (20) and although it was a little bit cramped everyone had a great time (I was originally only anticipating 15 people). The music hook ups were easy to use with everyone's iPhones and the stripper pole proved to be a priceless piece of entertainment for the group. We got to all of our destinations (4 breweries total) and back to San Clemente without a hiccup. All in all my boyfriend said it was the best birthday he has ever had, and the ease of service with Serpentine definitely helped the laid back/fun vibe of the day. I will definitely be using Serpentine for my events in the future. Thanks Karl! read more

Took a limo from South Orange County to Anaheim last Friday night and it was the best limo experience I have ever had. Driver showed up nice and early, was a great guy! Not one complaint from a single person that took the limo. After our event was over in the evening we were able to make a quick stop off and it was off to the bars. Awesome limo service and I will never choose another one from here on out!! read more

Booked a last minute limo and it was the best choice I made! The driver was awesome and extremely helpful. Very clean put together limo with all the amenities. I've been on countless party buses and limos and I wouldn't book any other limo service other than Serpentine now. Best experience hands down. read more

This is definetly a company to go with! At the beginning i had my worries but talking to Karl ressured me i was getting my moneys worth. We hired a 20 person party bus for prom and fit well. We greatly apprecitaed having arrived right on time and took us to dinner then got us to prom just on time. The inside of the bus was just beautiful and the music and lights worked great. We arrived and rode in style and this is a company i will be using again for future events. There is no doubt that Karl gives you excelent service and beautiful cars. read more

Okay so let me just say that Prom was sooooo successful thanks to this company! Karl is not only the phone operator, but he was our driver as well. He was patient with us loud and rowdy teenagers and everyone was impressed by the excursion limo as well. It was just like in the pictures. Karl was on time, picked up all of my countless phone calls! What impressed me the most was that I accidentally made an error in the pricing by adding an extra $100!!! That was meant for tip but I added it with the pricing. Karl then changed the error to make sure it fit the quote. Karl demonstrated that he is not trying not swindle me or just scamming more profit for himself. This service was so awesome that I would strongly recommend this company. It is safe, trustworthy, professional, and reasonably priced! Thank you Serpentine Limos! read more

Today I had the pleasure of being a first time user of Serpentine Limo and I could not be more pleased! Carl is such a great driver and will cater to any of your needs. I must say I could not be happier with the service of this company. A beautiful, clean limo and so much fun! I would most definitely recommend this company to anyone looking for professional transportation. I had a great experience with Serpentine Limo and I can't wait until next time! read more

In searching for limo services for prom, I was very concerned about the services and safety any limo company would provided. After calling numerous limo business', I ended up trusting Serpentine Limo. From the first initial call to get rate info to the last confirmation call/text and email with Karl from Serpentine Limo, all contacts and communication was pleasant and simple. Karl reassured me that the teenagers in the limo would be safe and the driver was excellent. He continued by informing me the driver's license types. Upon the driver's arrival, the driver was 10 minutes early, provided me with his cell phone and reassured me by informing me of his driver credentials. As a parent, I was very concerned for my daughter's safety, as well as the other teenagers. The kids were taken to prom and brought back on time with absolutely no problems at all. I am very impressed with Serpentine, personally recommend to all parents and will definitely use it again. Thanks Karl...and Dave (the driver)! read more