My experience with hair and makeup artist Sergio Daae (Vegas Bride's Best Man) was terrible and I felt like I was a victim of a scam. This is an honest review of how things played out based on facts. My wedding was supposed to be 5/1 - during the pandemic. Due to the nationwide shutdown, Sergio obviously could no longer provide the service. I reached out to him multiple times on multiple platforms in March asking about my options and whether I could move my date. Sergio ignored my attempts to reach out, and apparently many others who were going through the same situation. After one girl called him out in a large Facebook group, within minutes Sergio was there to defend himself, commenting that he was out of pocket for personal reasons and saying he'd get back to his clients ASAP. Weeks went by and I still heard nothing... Sent more messages... Nothing (and I could see he was active on social media again, so it's not like he was still out of the office). My wedding date passed and we still had an active contract that was not upheld by Sergio. He finally replied AFTER my wedding date passed, and when I asked for a refund of my deposit, he said I was not entitled to one because I had reached out in March to ask about potentially moving my date (even though he refused to acknowledge my attempts for months). He said I was the who canceled, not him, even though he literally was a no-call, no-show on my wedding day and never bothered to reach out beforehand. His contract clearly states that if unable to provide the service, a refund is owed to the client, and it also states that any changes to the contract must be done in writing within the contract itself. Both of those things didn't happen, and he still kept my money. He offered to rebook my date, but what he fails to understand is that 1) Not all brides have the option to simply rebook a wedding during a pandemic and 2) Offering a new date doesn't change the fact that he was under an active contract for 5/1 which he failed to uphold. On top of that, I saw through social media that many other girls experienced the same issue and when they posted their experiences Sergio was quick to defend himself as well as share screen shots of private conversations between him and his clients with his vendor friends. All around, this man is unprofessional and I would not recommend doing business with him. Your signed contract will be useless because he will twist the language to meet his narrative. All of my other vendors have been beyond professional and offered me refunds during the pandemic even if it was outside the language of the contract. But in the case with Sergio, my refund was owed and he kept it. read more