Wanted some minor highlights to my brown hair to make my white hairs less noticeable, and a light trim to even up my hair. Came out with a mostly blonde mullet. Should have realized when she said "I know you said you wear it straight, but I want to try something" then proceeded to curl my hair. Wasn't until after washing and drying it, that I realized how chopped it was. Sobbed till my eyes were puffy, and will be crying more when I have to get even more cut off to fix it. Truly disappointed, as she had been quite nice, but when I went in for a refund (I paid $100 with a $20 tip) she stated she didn't realize my hair was thin, and said that she didn't do that to the front of my hair (implying that I had done it) I left with $25. She had offered to fix it, but I refused, opting to go somewhere else.
Pictures are only a day apart (I'm on the left, shortest part of my hair prior to Lisa, was only in the front, and was just under my chin when straight. read more