I have been going to Paula for about 4 years now and just adore her. She is methodical in her…read moreapproach to skincare and has been keeping my skin in such great health with regular facials, dermaplaning, microdermabrasions and peels (my favorite facial is Diamond Lifting Line Reducing Facial). She is also a wealth of information, and I am constantly asking her questions which I love. She doesn't try to upsell me or push products on me but I know I can ask her and she will always give me an honest answer. I truly can't recommend her enough. For context, I am 49 YO and told regularly I look like I'm in my twenties. When people ask me my secret, I tell them regular facials with Paula:)

Paula is amazing! Had terrific dermaplane facials, with a very smooth and relaxing atmosphere.read more

I have been getting botox for 20 years with excellent results. I have always gone to a skilled…read morecosmetic physician to have my botox. However, I recently moved to Boston and after reading good reviews about SkinDeep Med Spa I decided to give it a try. I went to see Michelle Cory (a nurse injector) I explained that I wanted to reduce forehead wrinkles and crows feet but wanted to look natural. While getting my injection, I noticed that Michelle was not as careful as my previous providers while injecting. She also gave me more units of botox than I usually get. Several days later I noticed my left eye had started to droop. Droopy eyelids (called ptosis) are a known but rare complication of botox. It can happen if the toxin (botox) inadvertently spreads to the muscles that are responsible for lifting the eyebrow or the eyelid. This subsequently weakens or paralyzes the lid and gives the droopy eye. This (droopy eye) occurs if the injection is too deep, too close to the muscles, or the dose is too high, all of which are due to clinician error. This complication will likely last eight weeks. It appears Michelle injected the botox too close to my eyebrows and also likely gave me too much botox both of which led to my droopy eye. I went back to see Michelle with my complication and she admitted that this had happened before to her clients. She prescribed some drops which unfortunately, are not very effective. Other than that, she was no help managing the complication she caused to my eye and has not checked in with me since the incident occurred to see how I was doing. I am now out $600 for this procedure, and look quite disfigured. I read online that it is very important to choose a medically qualified, skilled and experienced injector who understands the risks of the botox procedure and will approach new patients with caution to decrease risk. Michelle (at SkinDeep Med Spa on Newbury Street) was not careful and likely lacked the clinical experience/training to avoid my complication. As I said, I have had botox for 20 years without complications. I will be reporting this complication to the FDA but wanted to share my experience so that others may avoid this issue. Think twice before booking an appointment at SKINDEEP MED SPA for botox as complications can be serious, disfiguring and even life threatening. I will be going to a board certified plastic surgeon or dermatologist for all my future botox.

I've attached photos of the results I've received at Skin Deep…read more First is a Before and After of lip filler. This lump of product took 5-6 return visits to dissolve with hyalurondaise. It finally went away. I asked for a refund for the huge hassle. I was denied. Instead. I was offered a complimentary service. It was suggested I treat the tear trough. I agreed. Next you will see the results of that. The tear trough was injected too superficially. Rather than dissolve this mistake, the solution was to again- do more-- for free. Then, an entire syringe of product was injected to "correct" and fill in the areas around the bag under my eye. This is the result weeks after swelling. You will also see an incorrectly placed Botox injection to mentalis (the chin) my mouth was approximately 40% paralyzed for 6 weeks. I wasn't able to speak and laugh at the same time. My mouth was distorted and embarrassing. When I showed Skin Deep my result in person, the reply was "it looks fine" "I don't see anything" At that point, I refused any more "complimentary corrections" and asked for a refund. I got one for $600 My under eye is still lumpy and uneven but I am working with a new highly-skilled, caring Doctor to correct the issue. The next photo you will see is 1 of 4 attempts that have been made by my doctor to get my medical records released from Skin Deep so we can know exactly WHAT substance was injected into my eye so that we can fix this. Skin Deep flat-out refused to release them to me personally. Why? I don't know. Now my doctor is involved and they have stopped responding......

I just had my FIRST FACIAL at Demma Aesthetics... And, I'm SO HAPPY I did. It's one of Boston's…read morebest Med Spas! DISCLOSURE: I won this complimentary, high end facial skin treatment on Instagram. STAFF: The technician was patient, answering all my questions, gentle working on my skin and thorough, opening each clogged pore by hand. No one had ever been this detailed. Demma Aesthetics is one of the best Boston Med Spas, RESULTS: my skin looks brighter, tighter, younger... And simply refreshed. Sure, I had a couple of red spots from opening up those clogged pours and emptying out the dead skin. But, those went away in a few days. THE DEAL: if you're looking for high end facial in Boston, and you should be, Demma Aesthetics is definitely one of the best Med Spa's in Boston!

I always have such a nice experience at Demma! They have amazing customer service, and the people…read morewho work there really ensure you feel taken care of. They make really great recommendations, and I always leave feeling like my best self!! Highly recommend and would be a nice place for a girls day -- they have a great front office area and it'd be a nice calming day for the gals

If you want the most amazing med spa services looking no further! I've been seeing Audrey for…read moreyears. She is the best!! She's so beautiful inside and out and really takes the time to listen to clients and get them their desired results!!

They did an amazing job with fillers. Audrey is a…read moreprofessional. Everything done to perfection. She gave me a new jawline, filled in the hollows in my cheeks and tightened up my neck. I went back the following week to have a little enhancement of lips. Everything looks totally natural. She doesn't do duck lips. I will be a client for life.

I found Sabina initially via Groupon and now I'm a regular client. She's fantastic. I've had…read moreseveral amazing facials- she offers a variety of packages. I also love her GM Collin products. She's helped me with several skin issues and has been expanding her services. Definitely worth checking out.

I was referred to Unique Boutique Your Day of Beauty Day Spa in Newton center and I was amazed at…read morethe service that I received. My skin is normally sensitive with hormonal breakouts and we did lymphatic drainage, hydra facial, and an acne treatment. My skin has never looked this good. I will definitely be coming back for future visits!!!

BEST facial and BEST shoulder massage! (And I'm picky) I…read morehad coollift with microdermabrasion and CAN actually see the diff! Skin is younger looking and feels great. Thank you Tereza!

Teresa is the absolute best! Her level of attentiveness and care is unmatched. She takes her time…read moreto get to know your skin and has great recommendations for what treatment is best. I've had a bunch of facials at various high end spas, and Teresa is seriously the best. Her space is in a small commercial building in Winchester which may not seem as inviting but do not judge the her spa by the building. After her treatments I feel rejuvenated and my skin feels great and hydrated (I have severely sensitive skin and never have issues). I also go to Teresa for waxing. Again, her attention to detail is unmatched. If you are looking for a great facial or waxing at incredibly reasonable prices look no further.

Andara Crystal Mask…read more What a wonderful treatment! The combination of the healing piezoelectric crystals embedded inside the mask together with the celluma red light therapy is truly something special -- you can feel it working the moment it is placed on your skin. My overall skin tone has completely evened out, the clarity, plumpness, and tightening effect across my entire face are genuinely amazing. The red light penetrates so deeply, and the crystals add an energy to this mask that you just don't get from anything else. What surprised me most was the results under my eyes -- an area where I've lost collagen over the years -- and it actually appears plumper. The Andara crystal mask is amazing! Michelle

My first spa experience with Dayle herself! A calm and relaxing atmosphere welcomes you. as you…read moreascend the stairs you have beautiful stained glass windows and candle light setting the mood and transporting you into a tranquil reception room. I was instantly greeted and offered a drink and taken through to my private room. After getting situated, Dayle was prompt and efficient in checking on me, my comfort and my goals for the visit. she was so kind and professional it put me at ease. She started with hand hydrating warming mittens, then proceeded with a hydrofacial. As I am new to the whole experience she walked me through what she was doing while she was doing it. It was perfect! She ended the session with a lovely scalp massage. It was end to end perfect experience. I left feeling so relaxed and glowy.

WARNING! PLEASE DO YOUR RESEARCH!…read more I never imagined I'd be writing a review like this, but I feel a responsibility to share what happened to me at Indulgence Med Spa so that no woman ever goes through what I had to. I went in for (what should have been) a routine laser hair removal appointment. Instead, within hours, my legs were burning, blistering, scabbing, itching, and there was raw skin exposed. I was in agonizing pain with severe, second-degree burns all over my legs. I'd like to preface with the fact I had gone to get 10 laser hair removal sessions at multiple different med spas before this incident, without ever facing any issues. I also do not have "sensitive" skin. After seeing my legs after the incident for the first time, the laser technician immediately started crying in front of me and looked mortified. She referred me to the owner, Anu, who also teared up and said she couldn't imagine something like this happening to her daughter. I thought they had empathy, but unfortunately, I was wrong. As an insincere apology, the spa offered me some ointment, red light therapy for the intense scarring, and other services from the med spa - but the reality was that I was the one dealing with the physical damage, the emotional toll, and the financial burden of trying to heal. Not to mention this forced me to commute back into the med spa, incur additional transportation costs, use PTO, and constantly be reminded of the incident. I had to beg for weeks to get a simple refund on the appointment, to the point my mother had to get involved because she was so livid with their lack of accountability. They gaslit me for months, saying "it will be better in two weeks", "it will be healed in a month", "it will be gone next time you come in". It is almost two years (and thousands of dollars) later and I am still not fully healed. The laser technician was undertrained. The laser machine ran out of coolant and beeped the entire appointment, but she still continued my treatment. I was told that the technician who performed the treatment had been let go, but I later learned from others that she was still working there. I even saw her there myself when I came in for a rescheduled red-light appointment, which confirmed they were lying about letting her go and just scheduling her when I wasn't coming in. The months that followed were some of the hardest I've experienced physically and emotionally. I spent thousands of dollars out of pocket on dermatology visits, prescription creams, healing products, and treatments trying to repair the damage. I am not someone who cries easily, but for months I cried every single day. Every time I looked in the mirror or caught a glimpse of my legs. When I thought about the possibility of these scars being here on my wedding day. One day at the gym, someone I didn't know asked me if I was a burn victim. I can't describe how humiliating that felt. This led to further expenses, as I had to buy more clothing to cover my legs due to insecurity and embarassment. I looked into some of their other reviews, and unfortunately, it seems like this has happened to a lot of people - not just me. This entire experience left me feeling drained, embarrassed, and ignored. A cosmetic treatment that was supposed to improve my confidence instead left me dealing with over a year physical healing and emotional distress. There are so many great, ethical med spas in the area run by trustworthy staff. Please do your research and give one of them the business instead.

Stay away!! The laser technicians have no clue what they're doing. I went in for laser tattoo…read moreremoval. They used a setting that was way too high. It caused extreme blistering, hypopigmentation, and discoloration. I'm sad about how long this damage will last. Please avoid for anything laser related, but honestly probably better off avoiding this med spa entirely. Edit 2/6 for more context: I bought a 3 pack of sessions and started my first early spring of 2024. At that point we walked through some waivers and information about the process and post care. I shared that I was not aiming for full removal but just wanted to lighten a little so I had more options to rework the tattoo. The first session must have been a much lower setting, it healed fine. My next session was a couple months later in the summer. The blistering was awful, but I wrote it off as maybe I had done a worse job of keeping the tattoo cool after given the heat wave that was going on (note I stayed inside and kept it out of the sun, but idk body heat in the summer). This photo was after my 3rd session. The second and third sessions they didn't ask me anything about how my healing progress went, what my goals were, or any assessment of the area. I had no idea how much they were increasing the laser by. None of the process was clear to me in the following sessions. Maybe I should have asked more, but I think that's more so their job, as this is my first removal process and I'm still learning. I cropped this picture to show less of my body, but the discoloration here is extreme and definitely outside of normal circumstances. As soon as the laser went close to the large discolored splotch, there was a flared up burning sensation across a large area. Kind of like a splash effect. I think it should have been obvious at that point to anyone who is versed with laser technology that it was too much. They continued to go over everything at that level of intensity multiple times when we should have stopped entirely or turned down the intensity. It's hard for me to give them too much benefit of the doubt, because as the client I was just trying to calm down despite the pain. I've learned a lot since, and wish I had spoken up for myself. But I just didn't know better, but they should have. I've had to follow up with professional dermatologists which I should have done in the first place. This will make healing/reworking/covering up the tattoo much worse than if I hadn't lasered at all. When in the first place, I didn't hate the tattoo. I was not in a rush to get it fully removed. Which I clearly communicated in my first session. Sorry to be a hater, but it's just really sad for me because it's kind of this haunting reminder on my body. Also they push everyone to leave a 5 star review before leaving/on the way out. I'm sure not everyone who has left a review has had as bad an experience as me. But take the reviews with a grain of salt.