The whole process of handing over my sweet pup to receiving her ashes was perfect. It was all…read morehandled with compassion and care.

I couldn't have asked for a more compassionate place to help give me closure in the passing of my…read morevery loved Pixie. I don't even know how I found the number, but I'm glad I did. I felt seen, I felt cared for, and I felt like they gave my baby the greatest respect. When she was returned to me, I finally felt like I could breathe a little and was happy to be bringing her home. It's really the little things that people do that really turn out to be big, and they know what a grieving person needs. I'm so thankful to David and anyone else who works behind the scenes. Thank you!

I have taken two pets for cremation and experienced very kind service. Beth assisted us with…read moreminimal paperwork and called us when we could pick up our pet's remains. The remains are returned with an identifying disc and enclosed in a white plastic box within a few days. I was very pleased with this affordable, professional service.

I used Agape during the unexpected passing of our little girl on a Sunday afternoon. Timing was…read morehorrible as no one was open except Agape, which is affiliated with Blue Pearl who initially handled the process since they were open. They were caring and sensitive even though there was an emergency that walked in right before me. I could not imagine having to keep my little girl overnight to wait for someone to open. After Agape (Charlotte) picked her up from my local Blue Pearl, they were in constant contact with updates. My precious girl was hand delivered to the doorstep and we have an amazing memorial for our girl. I would definitely recommend this service and thank them for an amazing experience during a very difficult time.

The people who work here are kind and sympathetic. I have no doubt the remains of my cat Mia were…read morekindly handled. The big sticking point I have with them is that they use the US Postal Service to ship cremains. It took at least 10 days to receive them because USPS is required to obtain a signature.

We cannot thank you all and especially Dr Dahlgren for helping us through this dark time when we…read morehad to say goodbye to our Taffy. She fought lymphoma and was in remission for 18 months but couldn't out run kidney failure. We want to say is a special thank you to Dr Dahlgren for: 1. Validating we were doing the right thing - it is so hard to know if you wait to long and decide too early. Dr Dahlgren confirmed our intuition was correct. 2. Giving us a peaceful process in our own home. Dr Dahlgren explained everything that would happen and made it a kind and caring process, never rushing us, giving us the time to say goodbye. 3. Respecting Taffy in how she was comfortably carried out and left our home. We appreciated how Dr Dahlgren came in with respect and kindness of our special girl by bringing a blanket filled basket that Taffy was placed in and carried out with such care. 4. Partnering with Agape Cremation who kept us up to date on each step of Taffy's cremation process. It was amazing and greatly appreciated. 5. Checking on us 4 weeks to the day that we had to say goodbye. We wish we had found LovingKindness when we had to say goodbye to our little boy, Runner, in 2016....I will never ever put my beloved companions through the stress of going to the veterinarian's office to say goodbye now that LovingKindness is here. Again, we cannot thank LovingKindness so much for taking us through this horrible time but giving our baby girl the peace and respect that she 100,000% deserved.

My Lexi girl was very sick. We contacted Lovingkindness Vet Hospital and within 2 hours Dr. Alex…read moreDahlgren came to our home, explained everything that was happening, sedated our baby and put her to sleep. She gave our family time to grieve and explained next steps! We could not have asked for a better experience. Thank you Brenda and Dr. Alex for everything you did for our girl.

Had a great experience here! Just recently moved and the way my dog's surgery timed with the move…read moremeant his stitches needed to get removed here. The staff was so kind and welcoming. Dr. Garmin sat on the floor to play with my doggo to make him comfy with her. I also wanted to mention cause I saw some not great reviews regarding pricing. They told me they would charge me $25 for his senior well visit and the stitch removal was going to be complimentary over the phone. When I went to get charged they were going to charge me for both the visit and the removal but I brought up the phone conversation and they honored it without even checking with the staff who I spoke to. I really appreciated that. I thought that was an amazing price for both services and I appreciated how they handled the miscommunication. Great customer service!

If I could give zero stars I would…read more If you love your pets, don't take them here. They don't care, are incompetent, zero follow-up, but they will UP CHARGE. AWFUL Should have a sign that says enter at your own risk.

From the appointment making process to the actual visit and to today, following the appointment, as…read moreany pet parent desires, the relief of seeing that your baby is feeling better - my anxiety and stress has eased! Thank you to the team that provided compassionate care for my baby Mila. Thank you Dr. Amy for providing the appropriate treatments, Mila has eaten 3 times since being seen. My kitten has severe dental disease and has had reduced nutritional intake. Everyone I interacted with on the day of her appointment were so caring and supportive. She has a surgery scheduled this month with Broad Street and the visit has been reassuring that she'll be under great care during the operation! Anyone who devotes their life & career to take care of animals deserves their praises. Thank you again Broad Street Vet. Mila and I will see you again soon for her surgery!

I have taken my sweet baby kittens, Shrimp and Grits, to Broad Street Vet Hospital three times now…read moresince I adopted them & I've been really impressed by the service & pricing every time I've visited! Their first visit was for Shrimp & Grits final kitten visit aka their last round of shots plus a little treatment for a nasty ear infection Shrimp was fighting. I believe this visit end up costing around ~$150. I was really pleased with how thoughtful and attentive both the vet and the assistant were with my many questions as a new kitten mom. The second visit was for a minor health issue with Shrimp. The vet gave me very thorough information and treatment for her. I believe this visit cost around ~$200, including urinalysis and other tests. Our most recent visit was for grooming for Grits. I've never had a long haired animal before and I was so thankful for the time Debbie took to explain how I could best maintain his coat and comfort! This visit, with a first time grooming discount, was $35. The receptionists and assistants are always incredibly kind & seem to really love animals. I'll happily be continuing to go to BSHV for my veterinary needs!

Swift Creek Animal Hospital did an excellent job caring for our two cats while they boarded. Our…read morecats aren't accustomed to boarding, and the staff handled everything with so much patience and kindness. You can tell they truly pay attention to each animal as an individual--they were caring, attentive, and thoughtful about each cat's specific needs. They also did an amazing job working with each cat's personality to ensure a smooth experience and to prevent unnecessary stress. Because of how they managed things, I feel confident our cats will have a better boarding experience in the future. We're very grateful for the great care we received and highly recommend Swift Creek Animal Hospital.

Had both a vet appointment and boarded our dogs there…read more Let's just say this was the absolute worst experience I have had boarding my dogs. Vet appt was mediocre. Had to pay for 2 exam fees. Neither dog got an exam. They gave them there influenza shot and sent us on our way. Boarding... when we dropped off we had concerns. We asked to see the kennel where the dogs were kept and it wasn't very nice. There was active animal pee on the ground and extremely loud. None of the animals were settled. Whatsoever. The blankets they give dogs are paper thin. Thank goodness we brought our own. On the 3rd day of our dogs getting boarded we get a call that they have run out of food. How is that possible if I packed 12 bags for 5 days and they eat once a day. I packed for 1 extra day just in case. The workers never read the instructions and did whatever they wanted. They fed them twice a day and they weren't even eating. No call nothing. Until they ran out. They offered purina- which my dogs can not eat. They did go out and buy their dog food from tractor supply. But after such the manager acted as if I should be grateful for such a doing. The following morning I get another phone call. Miraculously one of my dogs has a cut under her eye and she needs emergency medical attention but no vets are in but I can pay for them to take her to an emergency vet. They tried to blame my other dog which is insulting enough. We cut our trip short and had a friend go get our dogs out of this place that day. Not only that. I drove my dogs 3 hours to the university (Virginia Tech) to have them evaluated and the one dog professional stitched up by the surgical team to also be told it was not from another dog. Do not board your dogs here.

Super friendly and helpful people. We mainly interacted with Jeremiah, in addition to Ryan and…read moreanother trainer, at the Richmond Raceway Dog Expo on February 22nd. They offered a free leash training course at the beginning of the event. All of the staff were sociable, patient, and engaged. There was a large variety of dogs in both size and behavior, all of which (to my knowledge) made progress in one session.

The Richmond Dog Wizard trainer, Phil, is fantastic! He has an exceptional way with animals, is…read moretruly gifted as a dog trainer, and the dogs love being around him. Worth every penny. Very happy we found him!