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    Serendipity By Kei

    5.0 (1 review)
    Open 10:00 am - 6:00 pm

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    4 years ago

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    Hibbett Sporting Goods

    Hibbett Sporting Goods

    3.7(3 reviews)
    1.5 mi

    I read all the reviews of this sporting good shop that said that they had bad experiences. I had to…read morepost because I had the exact opposite experience. I don't know anyone here and haven't been here before but the young man greeted me and offered assistance right off the bat. I walked around for a bit and when I finally did need help he went out of his way to call other stores to see if they had what I wanted. I had nothing but a good experience here and wouldn't hesitate to come back if I needed something.

    Make the drive to Dothan. Customer service is horrible, prices are ridiculous…read more My wife, 10 year-old son and I arrived to this Hibbett Sports at 7:30 PM on Wednesday 24 September just as the female employee was bringing in the "now hiring sign" and what appeared to be locking up for the night. We approached the doors and they were still unlocked. We proceeded to the soccer ball area within 10 feet of where the two employees were dusting shelves. We overheard them speaking of their hatred for Enterprise, but not once did they engage us. We spent approximately ten minutes looking at unreachable soccer balls, somehow got the one we wanted down and proceeded to the register. We waited at the register for five minutes still without attention. We were facing where the employees remained dusting shelves in the empty store. Finally after five minutes my wife walked over and informed the employees we were ready to check out. At this point the male employee stated he told the female employee to check us out, yet she didn't apparently get that message. Finally the female employee walked over, without apology or addressing the gross lack of customer service and checked us out. We stated we had been waiting at the register for some time, to which she responded twice, "no you haven't I have been watching". We quickly ignored her unwarranted comments, gave Hibbett Sports out money and exited. I'm very confident we could have spent in upwards of 30 minutes looking around the store without being asked for help or simply receiving that good old Southern Charm. Unfortunately options are really limited in Enterprise, AL in concerns of sports stores. They have a recent upgrade which makes it more respectable, but the experience has placed a big NO for us on Hibbett.

    Serendipity By Kei - womenscloth - Updated May 2026

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