I called regarding air quality issues. Gary is so helpful and kind. He took his time testing and…read moreinspecting my home. I was provided with an abundance of information and finally have some hope. The services this company provides are truly appreciated.

Excellent Response times and service. I would truly recommend having your ducts serviced if you've…read morehad any water damage from past weather issues. I will surely be recommending them to others for various services. Between holdups with insurance and mortgage company, BIO has been extremely helpful and patient. On TIME for everything. Always genuine concern and never a "Rushed" feeling.

Our roof had just marked over 20 years old and was looking quite worn. My wife requested quotes…read morefrom 3 roofing companies who have worked in our area and were recommended by our neighbors. Dale Shoemaker is one of the owners and came to our house to evaluate. He went on our roof as well as into our attic to see if there was any major damage or possible issues due to hail or wind. While one of the people who quoted said there was wind damage, Dale was very honest and said some of the roofing tiles were extremely worn as shown by the amount of particles in the gutters. What I really liked about him is that he said "honestly you can probably get 1-2 more years on this roof without any issues". No hard closing. He offered us extended warranties and could start as soon as we received approval from our POA. His price was reasonable and in the ballpark of others. They take credit cards, but also charge an additional 3% for that service. Brody from RGR called my wife once we had an approval to set up the job. The first thing they did was deliver the materials to our home and drop it on a pallet. Once they started the job, there were between 8-10 workers onsite. In one day, they fully demoed the roof, repaired any damaged plywood, layed down the protective layer and started applying the roof. They were completely done in less than 1 and a half days. The second day, they finished and detailed some of the corners and overhang. They went around the yard with their large magnet to collect any loose nails. Our neighbors have commented on the speed and quality of the work.

The roof has not yet been installed. The presale process has been very positive: informative,…read moreeducational, and timely. This is not my first rodeo, and his answers to my questions were spot on. He and his son are tech-savvy, which helped me fully understand my situation and options. Also, he appeared to have more experience with some of my more esoteric requests. I'll update this review based on the actual installation, which is scheduled to be done next week. Which is a great response to 1st contact to the time of installation. (Less than 1 week. And my installation is not a simple one.)

I am so pleased with Joanne and her husband Matt and the professional perfect way I was treated! My…read morehouse was destroyed by a pipe bursting and ruining my entire downstairs. My insurance company was aweful my HOA was a nightmare. If it wasn't for Joanne & Matt I know I couldn't gotten Though with this nightmare. Their workmanship their workers got my house back and looking amazing. They went beyond my expectations, they worked with me and held my hand during the ordeal, cleanup, restoring my ceilings, drywall, trim, floors, plus being so kind and caring. Thank you both and your staff for restoring my faith that there are still good wonderful people like you!!!

We had a water pipe that cracked in the laundry room, and flooded a majority of our home. Per the…read morewater company "only about 500 gallons :/" We used RestoPros for the mitigation and the build back. Joanna and Matt were nothing but transparent, timely and thorough with open lines of communication throughout the entire process. Their employees were amazing, also thorough and respectful. Tremendous company, and work provided by them. They truly made the process a breeze for my family and I as we are first time home buyers navigating through this process.

We're delighted we chose South Shore for our roofing needs. Start to finish, they delivered;…read moreprofessional service and a seamless process. Each Team Member provided consistently courteous and quality service within the realm of their specialty area. Initial contact via phone was with Brett, who provided an overview of services and initiated the scheduling of our initial meeting. Sales Rep., Kevin was not only delightful, but delivered a thorough inspection inclusive of rooftop and attic photos illustrating our needs. He outlined the process, discussed color options, and answered all of our, many, questions. Kevin, also, provided things for us to consider that allowed us to be better prepared; noise concerns, pets, securing of items both inside and outside). The Project Manager, Michael, helped determine a timeline and communicated all project details; dumpster arrangements, materials delivery, etc. Crew Manager, Juan, oversaw the actual roofing, working alongside his crew to ensure quality and efficiency, but with consideration to maintaining a "clean" site using tarps around perimeter and covering pool to concentrate the "debris field." Suffice it to say, only ONE roofing nail was found afterwards, and this, prior to Company Owner, Kyle Patrick's final sweep and inspection. Kyle met with us to ensure the job met our expectations, as well as the clearly high standards of South Shore Roofing. We could not be happier with the work done and the final outcome. Would recommend South Shore as THE company to trust! Charles and Beth Rawlinson, Richmond Hill, GA

After I had to evict my tenants, they flooded my entire downstairs. I was, of course, horrified,…read moreand did not even know where to begin. I called State Farm and ServePro and they totally handled everything for me. Once I had a claim number from State Farm, ServePro was able to begin the remediation process. The place was a disaster and required a TON of work. I cannot even tell you how helpful the guys at ServePro were, and the office staff, as well. I hope you don't, but if you find yourself in a terrible situation like this, call ServePro. They coordinate everything with insurance and only charged me what the insurance would pay. It was an enormous relief. I cannot recommend them highly enough!!! Thanks again, guys!

Horrible customer service. Won't give a simple price demo. Wants open ended contract. Are these…read morepeople nuts!