So my wife had been having some back pain for a while now and things really acted up while we were…read moreout of town on vacation. We used Yelp to search out some Physical Therapy and we were glad to get an appointment right away here. The therapist was great, very friendly and spent a lot of time on my wife and they charged us a very fair price. We are grateful for the nice helpful people here. Thank you

I really loved coming here for physical therapy! The office staff was always so friendly and…read morehelpful, and more importantly, I felt like I received premier care that has elevated my expectations for all other healthcare related experiences. My PT, Matt, was very intentional and adaptive with my treatment plan and helped me reach my goals in a careful and controlled setting. He made physical therapy, something I had absolutely dreaded when I last got injured, a highlight of my weekdays with his positive attitude and commitment to truly listening to what I had to say. Highly recommend!

I've been seeing Dr. Megan James for about 8 weeks now to help with my pelvic floor recovery after…read morea traumatic birth. She has been incredible and I truly have noticed a difference in my discomfort and healing journey. Megan is extremely professional, kind and validating to your experiences. She listened to my entire birth story and made me feel seen and heard. I also never feel judged if I had progress one week and then a set back the next. She stays encouraging and refocuses you gently. I will continue to recommend her to anyone who has pelvic floor recovery needs, regardless of if it is related to birth!

My family and I had been clients at Rise for several years. The therapists were great. However, the…read morereceptionist at the Fayetteville clinic and the lack of response has made us all change clinics. I 100% understand and agree with the 15 minute late policy. I was meeting my son for his appointment, and told them he was on the way and we would check in once he arrived. He was coming from school, and around the time of dismissal it began to pour. He is a brand new driver, so it took him much longer than anticipated. I was watching his tracking and kept the receptionist updated. At 13 minutes late he pulled into the lot. He got out of his car, ran across the lot, and was standing right outside the door (dripping wet) when she announced to me that they would have to reschedule. I told her he is right outside the door, and we were fine with making his session 15 minutes shorter. There was no intention to make the next appointment late. I also understand the policy, but 30 seconds "too late" after he had ran from his car. I reported this and never got a response. I cancelled the rest of his sessions, and we have found a wonderful new place. I also know their policy is not that inflexible. I am rarely late to anything, but one time I hit some crazy traffic on my way to the Springdale clinic and I was over 15 mins late. The therapist still took me and we cut our session short. I just don't tolerate rudeness or lack of compassion, and therefore we will not be returning.

I needed another Epidural injection. The previous one worked for several month. I was giving an…read moreappointment 3 month out. I was in a lot of pain but was told that it was the earliest they had. They did say they would put me on a cancellation waiting list. Never did get a call in 2 months, So I cancelled my appointment. I will look for alternative relieve rather than stay with a company that is so busy that they have their patient wait 3 months to get help. You should not have to wait 3 month to get relieve from pain.

Unfortunately I did not have the same result and experience as many apparently did. I had a WC…read moreinjury and was sent here. The Dr. never acted like he cared to help me or even believed me. I asked for a MRI multiple times. Finally he agreed and said if I wanted one I would have to go to Little Rock. I said fine. Afterwards his assistant called and said there is in fact trauma in your elbow. (No kidding, I knew that). The help still never came. No PT. Not once. I am still dealing with this pain. it comes and goes and as very painful. My last visit... I don't think he could leave the room fast enough and release me. Mind you, during this visit I stated that I was still having pain. I was dismissed in every way possible. I'm needing to have it looked at again. I wouldnt let that Dr wash my car. Office people were great.

Dr. Maline knows his stuff! He listens intently and explains things thoroughly. He has helped me…read morevery much and I also like the cold laser that is available if you aren't ready for surgery.

I was seen by Dr Dougherty for my hip. He and his team were very friendly and made the surgery…read moreprocess smooth. My after care has been easy and smooth as well. I would highly recommend him =)

I have rec'd excellent care. I feel heard and supported. Dr Alec and Dr Ben are excellent. The…read moresupport team is so knowledgeable and very helpful. I have attended 5 weeks and I have 85% improvement. I came in with a great deal of pain and I am amazed at my progress!

Great office staff, great environment, excellent chiropractic care, Dr. Ben is a great listener and…read morereally adds the personal touch.

You are committing medical fraud and asking for cash pay before running your insurance. We need…read moreREAL ONCOLOGY support! This is insane! I reported your nurse Kristi to the state, ambetter and getting a lawyer for malpractice. She told me my insurance claim was denied and I called insurance and she never filed it because she said "she thought it would get denied" by doing that she took my right to appeal away. I'm 2 points away from anemia and have been on oral supplements long term. Your office manager then proceeded to yell at me and tell me she's know this nurse for years and she will have to listen to call.. she defended her without listening to the call and then told me "We are private practice and we can do whatever we want!" In a valley girl tone. It's been reported to the state and I asked for an internal investigation for fraud. Stacy and Kristi may be the only questionable ones in said office but I'm not risking other people being treated the way I was. Stacy then proceeded to tell me that I didn't even need an infusion, so I asked AGAIN if the office manager and the nurse knew more than my doctor who prescribed it dod. She then told me she has the final say and she's not processing it for me. "You can try Mercy" with a smirk , which is 30-40 minutes away. I will be pushing this as far as I can to make sure no one ever gets treated this way by these people again. I recorded half the conversation because she was almost yelling when I mentioned it was fraud. You guys cater to chronically ill and dying patients and this is absolutely unacceptable and I will be sharing my experience. I have a recording of the conversations if you'd like to reach out.

Highlands Oncology office staff are committing medical fraud and asking for cash pay before running…read moreyour insurance. We need REAL ONCOLOGY support! This is insane! I reported your nurse Kristi to the state, ambetter and getting a lawyer for malpractice. She told me my insurance claim was denied and I called insurance and she never filed it because she said "she thought it would get denied" by doing that she took my right to appeal away. I'm 2 points away from anemia and have been on oral supplements long term. Your office manager then proceeded to yell at me and tell me she's know this nurse for years and she will have to listen to call.. she defended her without listening to the call and then told me "We are private practice and we can do whatever we want!" In a valley girl tone. Then was told "THIS IS HIGHLANDS POLICY" too many times to count!!! It's been reported to the state and I asked for an internal investigation for fraud. Stacy and Kristi may be the only questionable ones in said office but I'm not risking other people being treated the way I was. Stacy then proceeded to tell me that I didn't even need an infusion, so I asked AGAIN if the office manager and the nurse knew more than my doctor who prescribed it dod. She then told me she has the final say and she's not processing it for me. "You can try Mercy" with a smirk , which is 30-40 minutes away. I will be pushing this as far as I can to make sure no one ever gets treated this way by these people again. I recorded half the conversation because she was almost yelling when I mentioned it was fraud. You guys cater to chronically ill and dying patients and this is absolutely unacceptable and I will be sharing my experience. I was told "THIS IS HIGHLANDS POLICY" too many times to count!!!

Damon is a top notch Physical Therapist. I was referred to PT fall of 2023 with both meniscus torn…read morein both knees, but only the left was painful. I saw him 2X/week at the Rogers location. That was 1.5.yrs ago and I haven't had ANY pain in that knee since!

An absolute wonderful crew of physical therapists! I am a believer of physical therapy after my…read morepersonal experience. My injury has been confusing to me with rehab; however, the therapists has directed me w/patience, instructions & exercises to allow me to heal on a daily basis. The staff is genuine in seeing your progress, while maintaining your safety. A professional & clean environment offering physical progress to your healing process.

I have been to Russ Physical Therapy several times with hip and neck pain. My visits to Russ…read moreTherapy was very successful and very enjoyable, I was seen at different times by all the therapist each one very through and understood my pain. I would highly recommend Russ Physical Therapy for getting you back to enjoying life. Also the people at the front desk were so friendly and helpful with any insurance questions I had. I would always choose Russ Physical Therapy.

Russ PT has help me and my family in so many ways, first they help me with my shoulders after a car…read morewreak. Next they help my oldest daughter walk again after a broken leg and figure out she also had RSD before the dr did and now 10 years later she graduating with a degree in OT and dancing. They have help get me through two strokes and a broken leg my self. They have help my husband with his back and my youngest daughter with her back and hand over the last few years. I’m so grateful they we meet them over 10 years ago. We will never go to any other PT and trust me dr have try and I tell them the Russ PT is the only place I will go!! We love them like family.