Sequoia Station gets "NO STARS."
You don't reward dysfunctional and abusive people with your business. This morning, we were in Safeway's parking lot at Sequoia Station in Redwood City, California for less than 10 MINUTES when this security guard came up to give us a "warning."
https://www.youtube.com/watch?v=f3ANltxUGi4&feature=youtu.be
More videos are being uploaded - stay tuned...
While I was in Safeway buying trash bags, this security guard was knocking on our vehicle, harassing my husband about parking in their lot. We had been in their parking lot for FIVE (5) MINUTES when the security guard knocked on the vehicle. My husband told him 13 different times to "get away from the vehicle" and the security guard kept arguing.
The management company for Sequoia Station is Regency Centers Corporation. Regency Centers Corporation sided with their dysfunctional and abusive security guard. You be the judge. And remember, when you reach out to this property's management company, Regency Centers Corporation, you will not be heard, your feedback will be invalidated, and you will be giving your money to people that think it's OK for their security guards to harass you, threaten you, and call you derogatory names "IN FRONT OF" their patrons.
The BOTTOM LINE:
When you give your money to people who are dysfunctional and abusive, they get to continue to "BE" dysfunctional and abusive.
Stop the abuse everywhere by not rewarding dysfunctional behavior.
*****
Christiana Souza,
We just spoke on the phone. I have never had a harder time buying a box of trash bags, then going to pay my phone bill, all in the same shopping center, while continuously being harassed by the designated security guard at your Sequoia Station property in Redwood City, California.
Your security guard refused to give me his name.
We arrived at Safeway at 8:40 AM this morning. Our receipt shows we "finished" our shopping at 8:48 AM at Safeway.
We were filing an oral incident report with Dave at Safeway by 8:57 AM.
We were parked legally in Safeway's parking lot.
The security guard for your property decided to knock on our door while my wife was in Safeway to inform me that there was a three (3) hour parking limit and that if I didn't move, he would call the police.
Within the entire harassing experience with your security guard, I told him 13 times to "get away from my vehicle."
I asked him if he knocked on every other car in the parking lot and informed every other shopper. He said there was no need to because there were signs "everywhere" in the parking lot.
I asked him, "Well, then why are you knocking on "my" door? Why are you harassing me? I know how to read. I speak English. This is highly unethical to knock on someone's vehicle and assert your authority."
That's assault, Ms. Souza. Your security guard didn't have the right to touch my vehicle.
He called me a jerk in front of the pizza place owner next to Metro PCS where my wife was paying our phone bill.
As he was following me around the parking lot, he proceeded to inform me that he was a sergeant in the Air Force... He was a dispatcher for the San Francisco Police Department... Which made me question his inability to reason by knocking on my door.
I served in the U.S. Navy in special operations. I was a protection specialist with the Department of Criminal Justice in Washington, DC. So, I am familiar with "security" and proper protocol.
This security officer on your property has no idea what he is doing wrong. He is a wild cannon. He is antagonizing customers who were doing nothing wrong. He was threatening and verbally abusive from start to finish.
Your security guard wasted seven (7) minutes of my life, WITH NO JUST CAUSE, who had no right to follow me around and verbally assault me.
Please review this video and contact me immediately to discuss further. read more