Britney in the office is incredibly sweet and helpful, and the tech who came out and helped us…read more(Mark), was very friendly. We had a septic/main line clog emergency, and they got someone out here the same day. They gave us a broad timeframe, and they also sent a text when they were on their way, which we appreciated. Long story short, they get the job done, and we feel they charge a fair price. We'll be using them again!

Very professional They arrived on time,…read moreVery knowledgeable on septic systems, Explained everything in detail, Clean an efficient, A little pricey but definitely worth it Highly recommend

Reliable in any emergency situation. Great family! They're fast, efficient and always get the job…read moredone!

Sam, Sam, the GANGSTER Man!…read more I called Sam because I had no water pressure in my house. He had two guys dig a hole in my front yard and then just left. I had to call to get him to come back to do the job. He replaced a section of pipe from my house to street and charged $4,800! I spoke to another expert in the business who said that was at most a $1,500 job. Update - After he left, the pipes started leaking. He didn't return my calls, so I called someone reputable who said that not only DIDN'T HE REPLACE THE PIPE, but he also CRACKED THE EXISTING PIPES, CAUSING A LEAK! See you in court Sam!

I initially contacted Tyndall Septic Services in Brewster, NY since they had good reviews on the…read moreinternet but they were backed up for 2 months. So I contacted Eastern States Septic Co in regards to my sewer system not working. They were available. (Maybe this was a sign from above.) They had serviced my sewer system four months ago to fix a float switch and reset alarm ($150 charge) and empty the tank ($325 charge) - $510 bill with tax. I spoke to Ritchie and was disappointed that I needed his service again. Since he did not like my attitude, he hung up on me. I called him back since I needed some body and they were local. He knew very little about the system even though he had serviced it four months ago. So I found the invoice of the plumber who installed the pump 14 months ago and told him that a Liberty 50E pump was installed. He said that these are pumps sold at the Home Depot stores and any respectable plumber would not have installed such a pump. In the meantime, he only installs Goulds pumps which he claims are much better. Curious, I decided to investigate this Liberty pump. I called Best Plumbing in Westchester County. They only sell Zoeller and Liberty pumps to plumbers and Liberty is a popular brand with them. I emailed another plumbing distributor. They sell Goulds and Liberty pumps. They claim that they are both made in the USA and are both good but the Liberty is less expensive. Finally, at the link below, Liberty is listed as a top rated pump. In conclusion, I feel that Eastern States Septic just wants to sell a more expensive pump to make more money. https://www.sumppumpsdirect.com/stories/726-Top-Rated-and-Best-Selling-Sewage-Pumps.html Ritchie finally agreed to service my sewer system. He pumped out the tank for a $325 charge and found that the pump was disconnected from the outtake pipe. He charged $150 to reconnect it which I thought was expensive. I asked him if the plumber who initially installed it did not connect it correctly. He never answered me. I also asked him if the tank could have been emptied by connecting a pump to the outtake pipe, thus saving $325. He never answered me. I called a local plumber after their work was completed and he stated that he would have put a pump into the tank and connected a hose to the outlet pipe in order to empty the tank thus saving me a $325 charge. In conclusion, Eastern State Septic completed the job (time will how well they completed their work) but both jobs could have been done for at least $650 less ($325 charge to empty the tank.) In conclusion, they are not looking out for the best interest of their customer. Their interest is to maximize revenue for their firm at the expense of the customer. By the way, I found the Westchester County Licensed Septic Collectors list after their work was completed. It seems that there are several options. https://health.westchestergov.com/images/stories/realty/septic/SepticContractorsDec2018.pdf https://health.westchestergov.com/images/stories/realty/septic/SepticCollectorsDec2018.pdf

I've been using this company for 10+ years to pump my septic and have always had excellent service…read more Richie is a great guy and I enjoy all the poo-poo puns we exchange when he comes around. I don't quite understand the negative review above, sounds like the guy was more concerned with saving every possible penny than getting reliable service, which Richie provides. No BS!

Valley Contracting Inc provided great service on my septic tank. They have a knowledgeable team and…read morequickly responded to our concerns.

Precision Excavating repaired our septic system in 2021 and we were extremely impressed with all…read moreaspects of the work they did. We did extensive research before selecting a contractor because it was an expensive project that we felt we couldn't afford to get wrong. Precision stood out from the other companies because of their attention to detail and fair pricing. After a phone discussion with April and visit from Phil a few days later, we were furnished with a quote that was much more detailed than any of the other contractors we spoke with. The excavation work and repair was performed over a three day period by Phil and Andrew. They were able to skillfully repair our system using high quality materials, and insured that zero damage was done to the surrounding areas of our property. April filed all the necessary paperwork with the county. Since the repair was completed the system has worked as designed, which was a great relief to us.

Precision Excavating replaced our septic system a few years ago. We had put it off for years…read morefearing the cost and the paperwork, as our house is older, on a hill and had several other complications due to age and location. They were amazing. First of all, the price was less than half of what we had thought. They completed all work for the permitting and completed all of the approvals. The project was on time, work was tidy and it works! The project came in under budget. Our kids can play on the lawn again. We were happy with the whole process. It was a wonderful experience!

Our septic failed on Thanksgiving Day with a house full of people. Jason was able to come the next…read moreday. His company did a great job. Very easy to deal with. Honest. Forthcoming. An all-around pleasure.

Great, friendly service and reasonably priced! Jason came on New Year's Day to check the plumbing…read moreand didn't charge me (because it was an electrical issue). He and his crew did an excellent job replacing the crumbled pipes in the yard in the cold mud. They sometimes don't return calls right away because I suspect that they are understandably in high demand. Very nice, hardworking guys!

We had some sort of liquid leaking from our oil burner and Mike came to the rescue. He opened it…read moreup, discovered the issue, and fixed it. He was professional, honest, and a joy to work with. We'll definitely reach out and call him the next time we have any issues!

I really can't thank Mike enough , I had called for an emergency we had with our hot water in the…read moremiddle of the night , I had called and left a message , he called me right back to tell me he'd be over next thing in the morning , he showed up and informed me of the issue and had it resolved the same day , not only did he resolve the issue in a timely manner he was clean and communicative through the entire process , if I had a question he had no problem explaining something to me .. again Mike thanks so much again I will definitely be calling for future issues and i would recommend anyone who is looking for a great plumber your business ...Cheers ! Charles

Reliable! Did great job! Replaced our water tank and all pipes, filter system and pump switch, now…read moreit's all new and working great!

They were friendly and installed a new toilet, which still works well less than a year later. But…read morethe pipes they installed under the kitchen sink began to leak a month or so later. We should've followed up sooner but were dealing with medical issues. Now the pipe opened up and water is gushing onto the floor! They refused to offer even a discount to return to fix their own work, which should have held up for well over a year especially at their higher prices. Would not recommend or use CGK again!