The staff were AWFUL. My friend tried on a tester Lippie and had the misfortune of an empty lippy box next to her. A blonde haired, red eye shadowed, high pony tailed "make up artist" came up to her and all but accused her of opening a new lip gloss and using the applicator on it. My friend even said no it was just there and showed her the disposable applicator that she had used. The staff member proceed to tell her off! Needless to say we just left our would be purchases and walked. Melbourne if you're going to do Sephora when people who've experienced the amazing service in America come over here they are going to be terribly disappointed at your appalling service. Get some customer service training happening. I will be encouraging people to shop at Mecca or anywhere else but saphora in Melbourne central. read more