best experience in a sephora location so far ! feith and reonna were AMAZING. Feith helped me Match my shade for concealer and tinted moisturizer (perfect shade matches might i add) she was also very knowledgeable about skincare and how it can affect your makeup application. feith was also able to recommend a specific serum for my combination skin type which i ended up purchasing and im super excited to try it. reonna recommended a moisturizer that would also help with my compromised skin barrier (which i also purchased), she also was able to show me how to enhance my natural brows. I was so very pleased with how each associate was able to listen and accurately find products that would fit my needs and not just try and sell me a product . so shout out to Feith and Reonna they are absolutely awesome :) read more

I visited Sephora in Centennial for the first time and was genuinely impressed. The store has a fantastic selection of skin care products and fragrance, everything from cult-favorite brands to niche finds. If you're into beauty, this place is a must stop. One of the things I loved most was their perfume refill station. They offer refills that are significantly cheaper than buying a full bottle, which is perfect if you already have a favorite scent and want to save money. I did notice that a few of the perfumes and colognes I was looking for weren't available for refill, but there were still plenty of great options to choose from. The customer service was absolutely amazing from start to finish. Every team member I interacted with was friendly, knowledgeable, and eager to help. They offered great recommendations and genuinely seemed to enjoy what they do, which made the whole experience even better. Another cool thing about this location is that they host events right in the store....from product launches to beauty demos and special promotions. It gives the store such a lively, community feel, and I love that they engage with customers beyond normal shopping. The layout is easy to navigate, testers are well stocked, and everything is clean and beautifully merchandised. Whether you're into makeup, skin care, fragrances, or just browsing new launches, this Sephora has something for everyone. Pros: -Wide selection of beauty and skin care products -Affordable perfume refills on many scents -Exceptional customer service -In store events & beauty experiences -Great atmosphere and presentation Cons: - Not every perfume/cologne has a refill option, but I suspected that - Can get a little busy during peak hours Overall, definitely worth a visit, I'll be back!!! read more

SEPHORA - Cosmetics & Beauty Supply Near Me - Las Vegas, Nevada

This is my go-to Sephora location because it's not attached to a mall and there's a convenient parking lot. I really like that I can be in and out with their in-store pick up option. They can get pretty busy and checkout can be delayed because of it but it never takes me more than 10 minutes to be in and out for a pick up order. Staff is always nice and easy to ask questions to. No complaints on that end! Overall, organized store with plenty of staff and products to choose from. read more

This review is for eyebrow and lip waxing services provided by Shaye. This was the best eyebrow and lip. Waxing experience I have ever had, and I have been to a few places here in town, even another Sephora. First of all, Shaye was the only person who ever washed their hands prior to the start of the service and wore gloves during. She was very thorough and at the same time made sure that I was not in too much pain. Actually, I don't know how she does it, but when she was plucking my eyebrows and even my lip hair, I experienced no pain versus when I do it myself. I will be coming to this location specifically to have Shaye do my eyebrow and lip wax from here on out. read more

I selected this store but not sure how widespread the problem is. Can't check out online without creating an account for store pickup. Can't even preview order without an account. They require you to input your payment info and sign in to you paypal or venmo account, and then require you to create an account. No guest option. Waste of time and complete scamming BS. read more

Stop making people feel as if they're stealing. Second time in this store & I felt so watched and uncomfortable. Even with a basket and no purse. Spent over 200+$ and when asked for help/suggestion I got the most driest unwelcoming answer. Yikes I won't be returning here anymore. read more

seniya helped me pick a new foundation and i am so in love with it. she was so sweet and helpful throughout the entire experience and genuinely wanted me to leave with a smile on. 10/10 customer service. read more

Depends on your needs. It's my go to when I cannot get what I need online. Always friendly and great customer service. Just depends on your needs read more

Luv that the sales person are always willing to help n make suggestions. I also had a make over done once it was great

Rude, worthless employees who seem like they want to do the very bare minimum. The guy at the front who's supposed to be manning the online order pickup seems like he'd rather be chitchatting with his coworkers than to actually do his job. he was incredibly rude and condescending to me and gave me dirty looks because I told him the girl who directed me upfront was extremely unhelpful. I just had to laugh, he seem like he'd rather be anywhere than in Sephora. read more

Literally full of people that either hate working there or hate working in general or just aren't morning people lol. Not that i needed the help but no one offered anyways and 2 people were just talking/gossiping and some guy was just making eye contact with me but avoiding me at the same time LOL once i was about to check out they had the audacity to ask if i was assisted by anyone in the store knowing damn well i wasn't LOL. Just know what you need if you come here otherwise don't bother coming if you're gonna need a color match or makeup suggestions. read more

Clean and friendly associates. I came in to pickup hard to find items I already purchased online and to browse around a bit. The website said they had limited stock, so I'm so glad that I didn't get a notification after checking out online that they too were out of stock of the new Urban decay Vice Lip bond Glossy Lipstick. Ulta was out of the colors I wanted and the Sephora shop inside kohls, only had one color that I liked. This location Had the other :) So glad! I've shopped in here before and both times have been pleasant. Associates are more than willing to assist you. read more

SEPHORA - Urban Decay's new Vice Lip Bond Glossy Lipstick in "Law of Attraction" and "Raw Footage" - Cosmetics & Beauty Supply Near Me - Las Vegas, Nevada

Excellent customer service. On time, greeted with a warm smile. Explained everything in detail. I had the waxing done, upper lip, chin and brow. Erica is amazing! Highly recommend her for your beauty services! Thank you, Erica! You're the Best! read more

SEPHORA - Cosmetics & Beauty Supply Near Me - Las Vegas, Nevada

It's been a couple of weeks since I visited - so this review is well overdue - but I wanted to wait to review because I wanted to see how my skin did with the skin care items I was recommended and purchased - and as you can see from my five stars - its going great! I visited with a mission of skin care. I am nearing 40, have two little demon children and am now just starting to pay attention to my skin. Not really knowing much about makeup or skin care in general - I went into this Sephora to talk to someone and try some products. I was immediately greeted and asked what brought me in. Upon telling the lady what I was looking for, she brought in another associate named Vanya who listened to my needs and helped me find all of the individual items to help me get a great skin care routine. Vanya was absolutely amazing and I cannot recommend her more enough to anyone who wants to learn more about skin care. As I stated earlier, it's been a couple of weeks and my skin has literally improved so much. I am so happy and will be back to see Vanya again! read more

I came here to purchase a foundation, blush, and setting powder to use on my wedding day. Marcia was the first to ask if I needed help, she was super informative and sweet! She was the best! She really took her time to find the perfect shade foundation and suggested I get closer to natural lighting to make sure it matched perfect. I was really happy with my visit today, thank you Marcia! read more

SEPHORA - Today's picks! - Cosmetics & Beauty Supply Near Me - Las Vegas, Nevada

I don't understand the negative reviews. I have been to this store a few times and had good service and product suggestions that I am hooked on a couple products that work for me. I was created today by Marcia. She went out of her way on a couple products I was looking for. I almost forgot my favorite hand sanitizer and the cashier went to grab it but let me know it was discontinued . She even researched to see if it was anywhere to be found. I searched the company but I guess they stopped making it. Too bad I did not get a chance to buy some before they were gone forever. read more

I stopped in the store to get some quick items for Halloween. Immediately, I was offered help. I initially declined, but ended up asking for help on the second item. The employees were friendly and helpful. After I got help, I was looking around and was asked if I needed help a time or two more. My only negative comment is the amount we were asked if we needed help seemed excessive. read more

Employees are rude and unfriendly. I'd rather shop on the strip where I know the employees will have better customer service. read more

For months I waited impatiently as my beloved Centennial neighborhood Sephora was constructed. My anticipation grew as I drove over to shop during the opening weekend. My bubble was burst as I walked through the aisles of this brand new location. Sadly, this location did not live up to my expectations with service or products. Between the staff/ security following my daughter and I around as if we were suspicious, to a rude worker nearly trampling us to leave because her shift was over, to having scarce supplies of products, the magic was gone. I understand that this is a new location but first impressions matter. I really wanted to love this store but will opt to shop Sephora's online store instead. I added a star because I scored a really nice bag with my purchases! read more

I got literal last minute tickets to see Taylor Swift and had only one week to relearn how to do makeup after I stopped wearing it during and after 2020. After an unpleasant experience at a different store brand where I was completely ignored, I decided to try Sephora and the experience was night and day. I didn't catch her name, but I think she's the manager of the store; she wears her hair in a high bun and is super nice. She helped find me products, answered all of my questions and continuously checked in on me. I never felt like I was being judged or like I wasn't good enough to shop there. I went back for more products and another incredibly kind and helpful associate assisted me! She was a shorter gal and I want to say her name was Priscilla. She was so nice and even booked me a Feature Focus at 6:20 when the store closed at 7:00. I wanted to know how to do a specific look for my eye makeup and Erica was AMAZING! She was so friendly, sweet, funny and helpful! I recorded the lesson and it was so easy to recreate it the day of the concert. She does gorgeous work and is incredibly talented. Finally, I had false lashes put on the day of the concert and Shaye did such a good job. The lashes didn't budge at all the entire 13 hours I had them on! Erica was at the store that day and both her and Shaye were so excited for me! I literally can't thank the women at this location enough for all of their assistance and kindness. Good customer service goes such a long way and even the tiniest acts of helping someone can make their entire experience and day. I will definitely be a returning customer and will recommend this location to my friends and family. Thank you again ladies! I felt absolutely beautiful at the concert! read more

SEPHORA - Cosmetics & Beauty Supply Near Me - Las Vegas, Nevada

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There drunk elephant product truly has African oils. I clears up your skin fast and it works well and doesn't make you break out. It's perfect for all skin types. read more

The amount of times you are asked if you need help is a little too excessive! Shopping here is annoying. The sales ladies are just down your neck it's not very welcoming or comfortable to shop around . I'll stick to other locations read more

Literally the worst Sephora I have been to you ask for help and they don't even help you. I work retail and trust me i would never ever treat a customer the way they did. Disgusting. They thought that I didn't want to spend money and rolled their eyes whenever I was waiting for a response. honestly don't spend your money here, they don't deserve it at all. I walked out and drove all the way in summerlin and dropped 200$ there. Shame on you guys. read more

I came in here yesterday to get a full face and lashes done for my birthday. the staff welcomed me and helped me out with my troubles with no issue! i usually don't enjoy going to sephora due to all of the rude employees at every location. but this one was way different! Erica did my makeup and she was so helpful and a great listener! i got so many compliments on my makeup. i will 1000% return to this location. read more

People at this store are definitely rude , they all seem to be having a horrible day especially the cashiers. I had a horrible experience here read more

Person greeting you at the door is the only nice little feeling you will get while being there. Everytime i go, there's always employees in the middle isle leaning against a cart always gossiping. Even saying 'excuse me' while trying to get pass then will made then roll their eyes at you. You could be looking at some item and they will stare at you while you finish up looking. They don't offer to help. Just stare. It's just very uncomfortable. If you even bother to come here, just know what you're going for, get it, and leave. I am never in there for more than 5 minutes due to how uncomfortable the environment is. read more

I love sephora but every time i go in store the employees give me the nastiest looks no joke and they follow me around like i'm going to steal something. i prefer to shop sephora online. read more

I usually don't leave bad reviews.. but I was very bothered by this interaction and will not be coming back to this location to avoid this specific employee named Jan. I was coming in to buy a couple items I knew I wanted but was also interested in looking around since the variety of brands is so large. I was helped by a nice woman to get a specific shade of concealer and she kindly let me know her name in case I needed more help, and let me browse after that. As I was looking for the makeup brushes an employee named Jan asked if I needed help. Before I could find the lady that helped me before, she led me to the brushes after asking her where they were located. She immediately picked up a set of brushes and told me this was the best deal they had since a store discount was running. I told her I only needed a foundation brush and not a full set and she told me that I would get a better value if I bought the set, then she put it in my basket I was holding without even asking. I asked her where the rest of the brushes were since I still wanted to look and she led me over but kept insisting that I had a better deal with the set. Then she asked me if I had any men to shop for, I told her no, she asked me again and said I should pick up something if I had someone in mind since the store discount was so good ( 20% off ). After still looking into the brushes she asked me what moisturizer I use, if I need a new one. I told her again that I was good. She then asked me if I needed brush cleaner and I said yes, she put the biggest size in my basket without asking again. She asked if I needed anything else and I said no, so she said "Okay I'll go check you out then!" And tried to lead me to the register. I told her I'm still debating the brushes and she seemed impatient since she really wanted me to buy the set. She was standing so incredibly close to me the whole time I had to take a step back, and I felt extremely cornered, uncomfortable, and preyed on basically. I understand all of what she did was a sales tactic ( I have worked in Neiman Marcus & BlueMercury beauty retail so I am very familiar with beauty sales), but she still allowed me no space or time. Luckily someone asked her to help match foundation so she left but told me before to use her name at the register. I felt bad because the credit should've all gone to the initial employee but of course she wiggled her way in to get commission. I understand it's the holiday time and all employees are told to try hard for sales, but Jan needs to give customers space, kindness, and room to breathe!! I do not appreciate things being put in my basket for me, being told what I NEED to buy and what I'm going to buy, being pushed for more in other areas (mens/skincare), and when I'm given zero space. I'm a person, not a dollar sign, so act like it. read more

This Sephora is the the closest to my house and I agree with the other negative reviews that the staff here is not friendly at all. I do get greeted when entering the store but that's it. The employees have a self righteous tone when they speak to you, they seem annoyed when you ask questions, and they also follow you around like you are going to steal something. It's so disappointing. Now, I travel to Summerlin or the strip if I'm going to make a purchase. read more

I don't understand how this location has so many bad reviews. I was greeted immediately upon arrival and was asked multiple times if i need help with anything. The employees were very helpful and kind. I'm happy i didn't drive all the way to Summerlin mall to get my supplies. It was way less crowded too thank you staff! read more

Upon visiting this store I was greeted warmly and welcomed by every employee I walked by. The store was clean, bright and well supplied. Michael, the store director, made an excellent recommendation for a moisturizer that has changed my standard of skincare. He was patient, kind and knowledgeable on every product I had questions about. Upon checking out the cashier was friendly and was sure to wish me a great rest of my day. This is my new favorite Sephora to visit as the location, variety of products and well trained staff made my experience memorable and enjoyable. read more

believe the bad reviews !! the employees are patheticccc. order online or get it from somewhere else, save yourself the trip