This was my first time at Palm Beach Tan on North Decatur, and Jenny made it such a great experience! She was incredibly helpful in fixing my account and walked me through everything with patience and a smile. She's friendly, professional, and really knows how to make you feel comfortable. I couldn't have asked for a better introduction to the place. Highly recommend asking for Jenny read more

Madison was so sweet the and most hospitable front desk attendant. I was explaining my poor experience at another location and she made sure to go above and beyond to ensure it wouldn't happen again. Thank you so much Madison! read more

Madison provided exceptional customer service today! From the moment I walked in, she was warm, welcoming, and genuinely kind. She took the time to answer all of my questions, explained everything thoroughly without making me feel rushed, and made sure I was comfortable with my choices. Her positive attitude and professionalism made the entire experience enjoyable. It's rare to come across someone who is both so knowledgeable and so personable. Palm Beach Tan is lucky to have her, and I'll definitely be coming back because of the outstanding service she provided. Thank you, Madison! read more

It took a few months to work the bugs out from the buyout from Body Heat, but they finally have the A-Team of Kennedy, Ashley, and Diego. They provide great customer service and are knowledgeable and friendly. There are new beds. The new wellness services are a great addition. As far as pricing, I am paying the same as I was with Body Heat's top package as I am now including all available services. As I said, they needed to work through the buyout kinks, but things are good, as long as you can be a little accommodating to the new hours. read more

This is for the amazing team at the 1195 wellness location! The staff is awesome, everyone is so kind and happy to help, employees Lindsay and Jordin are excellent at their jobs ! Great at sales, customer service etc, as are all the employees at this office, I have been a member from when it changed companies and palm Beach is so much better, the people truly make it a great experience and I recommend this place to everyone looking to tan and have a friendly environment which is rare these days ! Appreciate everyone at palm Beach thank you!! read more

I was there recently, completely miss led, some boots spraying uneven colors,. Lady told me the price, when I was paying, she change in the amount 3 times proudly trying to humiliate me.../ price was more than artisan hand spray... I dirt al my white Mercedes... such unpleasant experience read more

They are supposed to open at 0900. It's 0907 and they aren't open still. Super annoying to have to wait when they are supposed to be open. read more

Palm Beach Tan - It's 9:06 and they aren't open but the door and online state 9am is open for business. Super annoyed. - Skin Care Near Me - Las Vegas, Nevada

Well explained. Great job on spay sunless tan. It lasts longer and the booth is heated! Very clean and all around great job

I came to Vegas and I forgot to get a tan ! So my best friends mom mentioned this spot and so we went. I did a rapid booth tan. Normally I'm very hesitant when it comes to those for a variety of reasons , but this one tanned every single spot , I wasn't sticky after and I felt great after the rapid tan. The customer service here is absolutely AMAZING. And it so clean , the vibe is so welcoming and the prices are great as well. It gives luxury with great prices. read more

Ally was AWESOME!!! I use all the Palm Beach Tans throughout the Valley and she made this experience out of this world! She actually spent the time with me to get me the right bed and I finally got a good base tan!!!! The vibe and music was outstanding as well! Ally is a great asset to PBT and should be recognized!!! Thanks again Ally!!! read more

My spray tan lasted a day but a nice lady that works there gave me a complimentary one with a booster. If you want a tan to last for more than two days don't waste your money. All the are for the employees read more

First off, Ally was the best! She really knows her business and helped me obtain the perfect tan! She helped me pick out the perfect lotion for the bed tanning and the perfect color for my vacation spray tan. I ended up getting a membership and really appreciate the time Ally spend educating me on the different beds, lotions, spray booths, and red light therapy. read more

Palm beach tan has been my favorite salon for spray tans for ever. I moved to the northwest and was happy to see there was a location nearby. Always friendly and helpful staff. Clean. Never a bad experience. This will be my new tan spot. read more

Me and 3 of my bridesmaids came here around 6:30pm Today to get spray tans before my bachelorette trip, and the gentleman working was extremely friendly and soooo helpful! He welcomed us as soon as we walked in and when we mentioned we were there for the free spray tan deal he jumped right to it and got us started. We are so excited to see the finished results of our spray tans but the experience tonight at the decatur location was enough to return again! Thank you!! read more

*This review is for the spray tan booth only.* I was in need a tan for an upcoming event and after browsing the PBT website I came across a 3 for 50$ deal. The location is very clean, modern, and spacious. The employee was very patient with my 20 questions on how to properly use the machine. I ended up with a mishap on my fingers that lasted for a few days, but that was caused by user error. The deal is only good for 45 days so make sure to use up all your tans before you lose them. I would recommend the salon because the staff was friendly and the equipment is up to date and prices seemed a bit lower than the competition. read more

Palm Beach Tan - Spray tan mishap! :p - Skin Care Near Me - Las Vegas, Nevada

Beware if you don't like to be high pressure sold. The girl at the front desk waited until she had my daughter's credit card to proceed to start putting all the products she would need on the counter to give her a total of over $300 when she just wanted to sign up for a $14.95 monthly membership. Then with that all being said she charged her for something she said she did not want. When asked for an itemized receipt she admitted to charging her for something she didn't ask for and a credit was never given. Itemized receipt never given. Total came to $51 for a $25 start up and $14.95 tan. read more

Thank you, Susan, for always being so sweet and helpful. Always offering new products to try and being able to answer all the questions I have. She's a great manager!!! read more

This is for the Spray Tan... I come here once a week cause I am a redhead and well I can't tan. They have the mystic tan which a lot of other places don't have. Which means that you can customer pick your shades where normal spray tans give you that one shade "orange" look. I use island and sun together. If I want to be extra dark I'll use 2 of each. But everyone will have a different combo based on your skin type. I suggest showering before hand and not use lotion. I use a primer and personally I see a difference when I don't use one. It seems to rub off unevenly and become spotty within days Vs a primer will make it last. Make sure to use plenty of their lotion for hands and feet so you don't look funny after. The process if 3-5min for the actual spray. Make sure to stay and dry for the full time. I get the Best results That way. The biggest tip I would say is wear loose clothing after you spray it takes 6-8 hrs to settle so I just sleep in it and shower in the morning. The next day will be the best version of the tan but it will rub off on your clothes so I Tend to not wear super tight clothes to make it last longer the first day. If it does get on your clothes it comes right out. It can be expensive, I think it's $60 for one time which is why I suggest getting a membership. You pay a monthly fee ($40-$50?) and then just buy the packets each time you use it. So after 2 uses it pays for itself. I come religiously cause I am pasty white and can't tan and don't use tanning beds. But it looks super natural and a lot of people ask me if I use the beds or been on vacation. It last for about 5 days I would say and when I am ready to go again then I just scrub it off with a sugar scrub. I've used other spray tans from their competitor but I like how this one looks more natural and I can custom make the shades. BUT... if you could please have a late night one open close to the strip it would be helpful. There are several 24 hr locations for their competitors but they don't Hard to squeeze it in sometimes cause I work crazy hours and I have friends who use you who feel the same. Overall love this place and would recommend it read more

The beds are nice, but do yourself a favor and DO NOT put your account on hold, no matter how much they try to talk you into it. They will rip you off, the next time you try to reactivate it. If you stop tanning for the summer months, just cancel your account and then start up next season. They ended up charging me over $100.00 for services I never used and they refused to even THINK about remedying the situation. The customer service in this case was pure shit. read more

Was here a year ago and beds were good, clean and maintained. Just came back and something has changed. Bed 13 was filthy dirty and had 5-6 bulbs burned out (seee pics). Told the manager and she blamed new people working and said bulbs were new. I showed her the pics and she stuck to her story. There are better places in Vegas I am sure and I will be looking for one. read more

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My experiences have all been great. I was early on a Sunday and the man let me sit inside while he prepped the office. I find the machines to be clean. I never have to wait for a machine. I pay a low monthly fee that allows me to tan as often as I want and they change the bulbs often. Also I never feel that they upsell me or try to sell me annoying products. Haha jk as I walked in he tied to upsell me a 50$ :( read more

Palm Beach Tan - Skin Care Near Me - Las Vegas, Nevada

So I've tried a few tanning places in the North Las Vegas area and I actually frequented another salon for quite some time, but unfortunately they moved to Durango and 95. I like the place, but not enough for the drive. I've seen Palm Beach Tan numerous times...obviously any time I'm in that shopping center. So finally, with my old salon really far away and my skin becoming a nice shade of pale, I decided to try this place. I actually really like it. The employees are really nice, not fake nice, but genuine (I even got an email from the manager letting me know to contact her if I needed anything or had any questions). I decided I was going to try one of the beds first (mainly the stand-up, cause that's what I like) before making a commitment...smart right? Well...not when it costs $20 for a singe tan (level 2). Prices are hella expensive for singles!! BUT I ended up liking the bed...yeah, it was a level 2, but it has the power of a level 3 that I've tried in some other salons. After my lovely 12 minutes in the bed I decided I would go ahead and buy a package. To my surprise, if you use the EFT (electronic funds transfer - kinda like automatic debit) option it only costs $40 a month for unlimited tans!! WTH? So basically if I go at least three times a month I'll make my money back and then some...cool with me. You also get a couple free upgraded level bed sessions (ie. one level 3, one level 4, etc) AND you get one free spray tan session. I would definitely suggest this place if you're planning on buying a package...but would probably go elsewhere if you only need one or two tans for an event. read more

Palm Beach Tan - Store front - Skin Care Near Me - Las Vegas, Nevada

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Took my time to review this place because I wanted to make sure that I had more than just 3 visits before I make my review. Been to only a handful of Palm Beach Tans. One thing in common in all is their customer service. This location is up there too. When it comes to products, I don't get that feel that they are pushing me to buy one of their high ticket lotions. Some tanning places do. I'm always treat good. Originally from Daygo, I never had to worry about getting a tan. That's because it was so easy to just go to the beach when I start to lighten up. Now that I'm here, it's too hot for me to lay out at the pool. Actually a little embarrassed that I even have to indoor tan since I'm normally a dark Pacific Islander. About this place... I've never had to wait to get on any of the beds and even their stand up's. This location is bit slower than the California location that I usually frequent. Beds and bulbs always look to be in good shape. One thing about this specific location is that it's cooled just right. I've been to other locations where I am burning up. This place has the AC on full blast. If there's one issue that I have, it's for all the Palm Beach Tans. Their rooms are small. Not many places to put your keys, wallet, and phone. This must explain why women have purses. I'm a dude, so I just leave everything in my pockets. My other issue is that I am not allowed to have someone in here with me. I don't plan of doing anything crazy in these beds, but it get's tough to get lotion on my back. read more

I was recommended to go here and to say the least I will NEVER be back. No offense to the cute girl up front but she has no idea how to work the system and the manager is rarely there. Customer service? No such thing here. I went to Bodyheat instead across the freeway. And I know this isn't the first customer that has major problems here. Do not recommend. read more

Good tanning place, always clean, but has one or two girls who have some attitude issues and poor customer service. Katie is pretty awful, if she is still working there, and always gabbing on the phone to someone about boys or drinking...really unprofessional. The beds are nice, although they don't have the upgraded bed that some of the other Las Vegas locations do. Although regulated by corporate, the packages are decent. I wish they would do a spray tan only package that as affordable, instead of just the UV beds at an unlimited monthly rate. I've tanned at six locations in Texas and Nevada and this one is smaller but still nice and clean. read more

Palm beach Tan on N. Decatur is by far the best location in Las Vegas. The staff is always friendly and knowledgeable about your tanning needs. You really need to visit this location. read more

Palm Beach Tan - Palm Beach Tan on N. Decatur - Skin Care Near Me - Las Vegas, Nevada

I rushed here after work to get a tan in before a busy weekend, 6:15pm on Friday 12/22 & unfortunately when I got here there was nobody at the front desk.. I opened the door multiple times hoping to get someone's attention with the bell.. walked to the back, I even went alittle crazy & called the phone hoping again to get someone's attention & nobody came up to the desk. I probably wasted a good 10 minutes hoping someone maybe just didn't hear me.. & now I'm just annoyed that I drove 20 minutes out of my way for no reason because nobody was there. Strange & quite frustrating. read more

Beds and most of the staff were great. Constantly trying to upswell you on products but that's fine since that's what you can expect from a Salon. The membership however is absolutely ridiculous. They make it so impossible to cancel by trying to make you come into the salon to cancel.... Refusing to cancel by phone is absolutely criminal. If I don't have time to come to tan I definitely don't have time to drive all the way down just to sign a paper, that could easily be sent via email. read more

I have emailed 5 different times, called at least 3 times, and sent Facebook messages to cancel my membership. I have gotten NO RESPONSE and my card was charged again. I understand 30 days after contacting my account will end but I didn't realize that I would be ignored for 3 weeks and counting because I still haven't gotten a single response. I am beyond livid this is straight robbery at this point. read more

the service here was horrible and the lady at the desk was very rude to me and very loud on the phone while she checked me in

Worst corporate office EVER!!! My dad passed away and I had to return to Canada for 3 months. I called 3 weeks before my payment due date and LEFT A VOICEMAIL TO CANCEL MY ACCOUNT AS IM OUT OF THE COUNTRY AND CANT GO IN STORE. Of course no one calls back. SO I CALL AGAIN TO CONFIRM, and she tells me they never received my voicemail and I had to pay the current months bills still. Absolutely ridiculous. I haven't even checked into a location since then. Over $54! Such a joke. I cancelled my card. read more

I have been coming the the Shadow Mountain location for a while now, and I like PBT for a few reasons. The salon is always clean, and they keep the ambient temperature cool enough so you're not melting before you tan. There have been mishaps along they way with staffing, but I really like the new manager Jessica. She has been super friendly and helpful. She helped me find the best membership package for me, and also the best lotions. She is very knowledgeable about the products sold in the store and didn't mind putting in some time explaining the product benefits while I selected what was best for me. That is excellent service! The reason I didn't give 5 stars is a facility issue This may sound crazy.... but I wish the restroom situation got figured out. The locks are messed up so when someone leaves the ladies room, many times the door closes and locks behind them. This means I have to use the men's room. I don't care about that but there is a certain aroma in there I'd rather not deal with (and I don't ever experience in the Ladies' room). I think it might be a plumbing issue because the bathrooms always appear clean. Whatever it is, handling the locks on the restroom doors is an easy fix and I hope that the regional or corporate managers will take care of it soon. read more

My first time getting a spray on mystic tan, signed up for the membership was very pleased with my results.. can't wait to go back next month! The ladies up front made everything quick and simple. read more

Went in tonight with one of my girlfriends and was greeted by a lovely woman named Katie. She was extremely patient, helpful and informative when it came to educating us on services, pricing, and products. I got a mystic spray tan that came out perfectly. Katie helped me put together a combo of shades to create the perfect color customized for me. The salon is clean and filled with everything you need and more like a station for hair ties, deodorant etc.. Thank you again Katie for a wonderful tanning experience! read more

The customer service from the manager was in my opinion unacceptable. I walked into the Decatur location and there was a woman inquiring about a membership. She asked tons of questions and the manager slowly explained to her everything while I stood there to wait. I felt that I could have quickly been checked in and then the manager could have finished explaining everything but I had to stand there over 20 minutes waiting for her answer every question under the sun and then show her all the lotions, sign her up and show her how to use all the beds. I expressed my opinion to the manager and she said "well she was here first". I feel making me wait that long when I could have been in and out in the 20 minutes I stood there was rude. I am pleased with the mystic tan but the customer service is absolutely atrocious. Body heat tanning is much better in comparison read more

Recently have been looking for a place to tan and had been unsuccessful. As I was waiting to for a dentist appointment today I searched yelp for tanning places and saw Palm Beach Tan so I gave it a shot. As soon as I walked in I felt welcome and was told everything I needed to know and any questions I had were answered thoroughly! Needless to say it was perfect and prices were way better than any other place around! Great prices and great customer service! read more

I love to spray tan only, no lamps or beds. But it seems like at least every other time I go in, which I usually go weekly, the machines are down. So I decided to downgrade my membership, and the girl argued with me, telling ME that's not what I want. EXCUSE me??? I think I know what I WANT. Ridiculous! These girls need a hard lesson in customer service! read more

I've gone to this location 4 times now. I am a new tanner and have literally no experience or knowledge about tanning beds. Girls are always really sweet and helpful. Shayyane is the one who signed me up and has been helping me to know how long to tan in the bed. She is very knowledgeable and has been extremely helpful in explaining how the beds work and the different lotions. Ac is always on so it's nice and cool. I do believe they work on commission so they are a little pushy about trying to sell you the lotions. But no way I'm gonna buy a 90$ tanning lotion. I've bought them on amazon for a quarter of the price and they work just fine. read more

Mikayla was so knowledgeable and friendly when I walked in to Palm Beach Tan for the first time! All the ladies are so kind and helpful. The beds are perfectly clean and always available. I would never go anywhere else...this place is unmatched in all of Las Vegas. Thanks to all the ladies at Palm Beach Tan, and props to Mikayla for making me smile no matter what kind of day I've had! Connie S. read more

I give them 2 stars only because I'm happy with the result. Horrible customer service they are just trying to sell they shit excuse my language but the manager Britney first she was nice cuz she was hopping that I'm going to buy their stupid lotions I was like hello honey I'm in the same game don't try to sell me your shit , and I have a question for the corporate management why y'all only hired people from one race!!!! I was just curious not cuz I felt they been so racist, not at all lol read more